774 Reviews of Newton Nissan - Service Center
Reliable Service I cannot say enough about this dealership, they are professional, reliable, and really care about the customers. They take their time to listen and re I cannot say enough about this dealership, they are professional, reliable, and really care about the customers. They take their time to listen and really help you with any concerns you have. More
Top-Notch Service Advisor!! Chip Smith is a top-notch service advisor in my book. He listened to my concerns, scheduled a time for me to come in, welcomed me into the service are Chip Smith is a top-notch service advisor in my book. He listened to my concerns, scheduled a time for me to come in, welcomed me into the service area, got on the floor in the service area and looked underneath my vehicle to see if he could detect the problem. He then got in my vehicle for a ride to hear the noises coming from underneath my vehicle. Within 2-3 minutes down the road from the dealership, he was able to detect the noises I had been hearing for several weeks. We turned around and went back to service area. He wrote up it up with special notes to the mechanic who would work on my vehicle. He provided me a ride to a nearby Cracker Barrel while they diagnosed the problem. In about an hour they had found and fixed the problem. He sent a ride back to pick me up. What more can I say but THANK YOU!! More
Excellent customer service and repair center. I took my car in with several issues as in 5! My infinity was repaired very timely and at a reasonable cost! Customer service was amazing. Every si I took my car in with several issues as in 5! My infinity was repaired very timely and at a reasonable cost! Customer service was amazing. Every single person there was friendly! Every single one! They created a loyal customer with me! Love doing business where your business is appreciated! More
Great Communication from the Tech Advisor I visited for a sensor issue at a time when the Nissan computer system was down. Richard was in constant communication with me on the timeline of my c I visited for a sensor issue at a time when the Nissan computer system was down. Richard was in constant communication with me on the timeline of my car service. He was a pleasure to work with! More
‘98 Maxima I’ve had my wife’s G37 serviced at this dealer regularly and lately my son’s ‘97 Maxima. His car had been having some idle problems recently and I wo I’ve had my wife’s G37 serviced at this dealer regularly and lately my son’s ‘97 Maxima. His car had been having some idle problems recently and I worked with Chip to have diagnostics run. They got back with me around noon same day and finished the work in a few hours. It runs like a top now and I’m thankful to the team for taking care of it, great job! More
Service Department Great experience working with Richard in the service department. Very helpful and professional. We will always use Newton Nissan for all of our servic Great experience working with Richard in the service department. Very helpful and professional. We will always use Newton Nissan for all of our service needs on our van. More
Express Service Easy, quick & professional. Well organized to service numerous vehicles in minimum amount of time. The waiting area is well thought out with WiFi, ref Easy, quick & professional. Well organized to service numerous vehicles in minimum amount of time. The waiting area is well thought out with WiFi, refreshments, comfortable seating and informative media. More
New batteries for my 2 fobs The very Best customer service ever! David Stone helped me and was kind, considerate to my needs. Mr Stone is the kind of employee you want to help The very Best customer service ever! David Stone helped me and was kind, considerate to my needs. Mr Stone is the kind of employee you want to help you when you need services for your car. I highly recommend the dealership and dealing with David Stone!! More
Customer Service Great customer service. My service advisor, Chip Smith was great . He took care of me and made sure I was one happy customer before leaving the deal Great customer service. My service advisor, Chip Smith was great . He took care of me and made sure I was one happy customer before leaving the dealership. I’ve been going to this dealership a long time and I feel very comfortable while I am there. I appreciate Chip and the Nissan team . More
Great Service Experience I think the customer service experience at this dealership is consistently excellent. They are thorough, always explaining what is going on with my c I think the customer service experience at this dealership is consistently excellent. They are thorough, always explaining what is going on with my car and what is recommended for service and why. Most recently, I had to have my radiator replaced which meant keeping my car overnight. My sales person, Richard, arranged for me to get a ride home and back to the dealership the next day which was very much appreciated. More