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Newton Nissan - Service Center

Gallatin, TN

4.6
774 Reviews

774 Reviews of Newton Nissan - Service Center

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September 20, 2019

Excellent Service The service advisor Richard and the tech Wilson took care of quickly finding out the problem and resolving. I trusted them both and they did not disap More

by Love my Altima
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilson Reynolds, Richard Grenamyer
September 18, 2019

Friendly, professional, goes the extra mile I am reviewing the service encounter with Chip Smith. Upon arriving at Express service, he greeted me, checked me in, went over my maintenance needs, More

by DopplerDaveTN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2019

Service department Chip Smith was extreme helpful. I had a couple different concerns and he was patient in listening to every one of them. He was reassuring that they wo More

by TB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2019

Outstanding Service The service department personnel is very professional, friendly and always willing to help answers any questions or concerns. The waiting area and re More

by Darlene Kimble
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2019

General sales manager I posted a rating a week ago an the general manager call My wife and told her he was sorry and have me call on his cell phone so I did that afternoon More

by Very disappointed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vick somebody, Greg Weir
Sep 13, 2019 -

Newton Nissan responded

Hi, Thank you for taking the time to share your review. We are sorry that your experience was disappointing. I understand that you have now spoken to our managers, and I'm sorry that we were unable to help you further. We wish you all the best! Sincerely, Katie R.

September 07, 2019

Good Review Took my car in to get the brakes replaced. No issues and drop off and pick up was easy. I was able to use a coupon also that I located on the website More

by Brittany
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2019

Wonderful Service Richard was very kind and kept me updated as to what was going on with my vehicle at all times. I will definitely be back. More

by AshleyH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Grenamyer
August 31, 2019

Service Visit I had to come by to get the spare key made for my car and I was in and out within an hour. Richard was the one that took care of me and he was kind an More

by KiyannaC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Grenamyer
August 31, 2019

Airbag sensor and oil change and tire rotation Outstanding to have a service representative to take time to understand the car issues combined with our desire to minimize expenses for an older high More

by EddArch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Grenamyer
August 30, 2019

Service for my Infiniti Richard made my experience at Newton Nissan so memorable. He made sure everything was taken care of and when I needed a rental car, he was quick to ge More

by Jane Calvert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The mechanic that did the repairs (I can't remember his name) was awesome!, Richard Grenamyer
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