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774 Reviews of Newton Nissan - Service Center
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February 23, 2020
Quality Service Experience I worked closely with Richard in the service department and he worked diligently to ensure that I received prompt and thorough service. From diagnosi I worked closely with Richard in the service department and he worked diligently to ensure that I received prompt and thorough service. From diagnosis to working with my warranty service to ensure that my repairs and rental was completely covered, Richard did a superb job. Highly recommend. More
by benjipayton
Employees Worked With
Richard Grenamyer
February 02, 2020
Customer Service not the best On January 11 I took my 2019 Nissan to get oil change and inquire about repairing the side molding that was loose and becoming deattached from the ve On January 11 I took my 2019 Nissan to get oil change and inquire about repairing the side molding that was loose and becoming deattached from the vehicle. My Service Advisor Taylor Brownsaid part had to be ordered and could be replaced the next Saturday and she would call and confirm and setup a time on Monday the 13 I didn’t receive a call . I called her on the 16 she was not at work and was told by another Advisor and Parts Department Advisor no part had been ordered for my vehicle. I spoke with my Sales Advisor Kevin Valentine he said he would contact Ms Brown I called Ms Brown on the 17 and she was not at work . I contacted Mr Valentine again on the 22 he stated he had ask Ms Brown and text her asking her to contact me and stated he would contact Nick Service Manager, I received a call on the 23 from Ms Brown confirmation for Saturday 24 During my visit Ms Brown made no effort to apologize and Mr Valentine tried to imply it was a misunderstanding between myself and Ms Brown. I am a Customer and expect to be treated with the best Customer Service possible., if this is the best Customer Service I will pass on getting my vehicle serviced at Newton Nissan. CJ More
by Clarencej
January 28, 2020
Excellent customer service! Chip made sure I knew exactly what needed to be done and what the status of the work was before and after. what needed to be done and what the status of the work was before and after. More
by TJ Lassiter
Employees Worked With
January 23, 2020
Richard Grenamyer was everything you’d want out of a service rep. He was very assertive in resolving my warranty issue and even rub me into his techs busy schedule for the day so I would not have to tak service rep. He was very assertive in resolving my warranty issue and even rub me into his techs busy schedule for the day so I would not have to take time off from work to get my tail light replaced under warranty. I’m beyond pleased with my experience with him and he will be who I reach out to at Newton Nissan again in the future. Thank you so much Mr.Grenamyer! More
by B.Decker615
Employees Worked With
Richard Grenamyer
January 16, 2020
Chip Smith was very helpful during my most recent visit to get my Murano’s oil changed. He was very polite and thorough about what they were doing to get my Murano’s oil changed. He was very polite and thorough about what they were doing More
by jhodges91
Employees Worked With
January 13, 2020
Another great service experience I had to visit the service department again recently due to a flat tire, and oil change. The dealership was quick in getting my vehicle in for servic I had to visit the service department again recently due to a flat tire, and oil change. The dealership was quick in getting my vehicle in for service and communicated with me along the way to make sure I knew what was going on, as well as gave me options regarding the necessary replacement of my tires. More
by kelli.harrison2007
Employees Worked With
January 08, 2020
Chip Smith, Service Advisor, was very professional, friendly and found my problem immediately and had my car repaired in less than one hour and I was on my way😊 friendly and found my problem immediately and had my car repaired in less than one hour and I was on my way😊 More
by psmallen
Employees Worked With
January 05, 2020
Came in for Oil change and I had something in my tire. Chip S came out to let my daughter know what was going on Chip S came out to let my daughter know what was going on More
by bella, philippia1
Employees Worked With
