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Newton Nissan South - Service Center

Shelbyville, TN

4.5
166 Reviews

166 Reviews of Newton Nissan South - Service Center

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January 05, 2019

Oil change I went to Newton Nissan South for my scheduled oil change and tire rotation. I am really glad I went. They were professional from the very beginning. More

by Julie1021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Ward
January 02, 2019

Service was made in a timely manner .. very pleased with work. Only issue I have is that I still have not received my 100 dollar gift card for referring a n More

by Jkclinner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Ward, Don Skebo
December 19, 2018

Fantastic Customer Service I always have a great experience when I take my car to Newton Nissan for service. The staff is friendly and knowledgeable. I get in and out quickly an More

by Wolfe, J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Hargrove
November 07, 2018

GREAT SALESPERSON AND DEALERSHIP My name is Tim Putman and I just purchased a Nissan Titan for my grandson. My wife found the truck on line and made a call to Mark McDonald and recei More

by Tim Putman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Hargrove, Mark MacDonald, Tim Green
November 05, 2018

2.5 hour wait for an oil change is ridiculous , especially with an appointment. Not to mention that I was going to be charged $100 to diagnose an issue with my vehicle. What is the incentive to bu More

by Campbell
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Rebecca Hargrove
Nov 12, 2018 -

Newton Nissan South responded

Hi there, Thank you for taking the time to share your feedback with us. I apologize for the long wait that you had for your recent oil change. Unfortunately, some days are busier than others, and we cannot always control the wait time. However, we have spoken with our team and will be working to improve our process in our service drive. Our service manager, Terry, has been trying to reach you by phone and email to apologize himself. We would like to offer you a full refund for your wait. You can return Terry's call at 931-684-6811 at your earliest convenience. He looks forward to hearing from you. Thank you again for taking the time to reach out to us! Sincerely, Katie R. katie@newtonmotorgroup.com

November 03, 2018

Oil change I’m a Nissan employee with a lease. We change our oil every 5000 miles. I live in Lascassas, but pass right by the dealership just a short distance fr More

by Jill0227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Ward, Rebecca Hargrove, Corey Cline, Anthony Hernandez
November 01, 2018

Excellent Service both in sales and service Have enjoyed my Rogue for almost 3 years got a great interest rate and recently needed service. Special thanks to Scott and the service department. More

by Nancy0219
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Ward
October 25, 2018

Oil change Very friendly employees, great service., Did a great job and vacuum car and left a bottle of cold water in cup holder. Would definitely recommend. More

by Maryc0515
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Ward, Rebecca Hargrove, Corey Cline, Anthony Hernandez
October 23, 2018

Car Service The service was great! Any questions I had were answered and explained thoroughly. Mrs Hargrove did exceptionally well and because of her commitment I More

by Nate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Hargrove
October 22, 2018

Revised opinion of this dealership I started out with a very bad review of this dealership due to a issue that involved the service department. But after I contacted Newton and expresse More

by Whitt’s girl
Recommend Dealer
Yes
Employees Worked With
Mike Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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