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Mansfield Chevrolet Buick - Service Center

Russellville, KY

4.5
141 Reviews
Call Service Center (270) 490-2006

141 Reviews of Mansfield Chevrolet Buick - Service Center

Sort by
April 02, 2023

Fast and friendly service every single time that we are in there. Service process was amazing More

by Brownblaze20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaity McCollum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2023 -

Newton Chevrolet of Russellville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Newton Chevrolet of Russellville, we look forward to having you as a valued customer for many years to come!

April 02, 2023

Service staff was great. Did not hesitate to loan me a vehicle when my truck service was taking longer than estimated. More

by jonathanrich1097
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaity McCollum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Ellis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Skaggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2023 -

Newton Chevrolet of Russellville responded

Thanks for sharing about your experience with Newton Chevrolet of Russellville. We appreciate your business, Jonathan, and hope to see you again soon!

March 31, 2023

They are always so helpful and friendly when I go In for service appointments. Definitely recommended them! More

by Chrisericadriskill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaity McCollum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2023 -

Newton Chevrolet of Russellville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 25, 2023

The management team was courteous, professional and prompt. The overall Service and attention to detail was excellent. All aspects of the purchase were handled at the dealership before driving the vehi More

by Jlm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Newton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Skaggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Thomas, Jason Smith, Justin Lawson
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Mar 27, 2023 -

Newton Chevrolet of Russellville responded

Thank you for choosing Newton Chevrolet of Russellville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 24, 2023

Best customer service! Really polite workers. Good prices, good work. Best in the area. Highly recommend More

by Smunarak245
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaity McCollum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Skaggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 27, 2023 -

Newton Chevrolet of Russellville responded

Thanks for sharing your thoughts about your experience with Newton Chevrolet of Russellville. We appreciate your business and hope to see you again soon!

March 21, 2023

The appointment went well. In less time than I thought it would. Good job Newton More

by rsbyrns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaity McCollum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Keenan
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Mar 21, 2023 -

Newton Chevrolet of Russellville responded

Thank you for choosing Newton Chevrolet of Russellville. Your feedback and rating mean a lot to us. We're glad Stephen, Dalton, and Kaity were able to help, and we hope to see you again!

March 20, 2023

It’s the best place in Russellville to get your car worked on that what you know it’s gonna be fixed right More

by I don’t care
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Weir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaity McCollum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Skaggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 21, 2023 -

Newton Chevrolet of Russellville responded

Thank you for your business and this review. We're happy to hear Steven, Dalto, and Kaity were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 19, 2023

Lots of issues every time I go there one thing after another on several different visit More

by Watson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kaity McCollum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Ellis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Skaggs
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 21, 2023 -

Newton Chevrolet of Russellville responded

Hi there, Thank you for taking the time to share your feedback. We are sorry to hear that you are unhappy, and we would like to help make this right for you! Unfortunately, DealerRater does not give us your information, so at your earliest convenience, can you send an email to katie@newtonmotorgroup.com with your full name and contact information, so that our managers can reach out to you? Thank you so much. We hope to hear from you soon! Sincerely, Katie R.

March 19, 2023

The wait was not very long I understood what the service representative was explaining to me about my vehicle More

by Hampton1103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaity McCollum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 20, 2023 -

Newton Chevrolet of Russellville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 15, 2023

Every time I'm having service work done . I'm always meet with welcome and stay answer to my questions. More

by Clcassity6491
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaity McCollum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 16, 2023 -

Newton Chevrolet of Russellville responded

Thanks for sharing your thoughts about your experience with Newton Chevrolet of Russellville. We appreciate your business and hope to see you again soon!

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