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Mansfield Chevrolet Buick - Service Center

Russellville, KY

4.5
141 Reviews

141 Reviews of Mansfield Chevrolet Buick - Service Center

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July 04, 2023

Wish they would of saved part so could of seen what it looked like. And their invoice is very vague. More

by d.pauel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaity McCollum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Skaggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Newton Chevrolet of Russellville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Newton Chevrolet of Russellville.

June 30, 2023

Very professional n polite. Explained process of replacing key fob n programming. Didn’t wait long. More

by Staylor1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaity McCollum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Skaggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2023 -

Newton Chevrolet of Russellville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Newton Chevrolet of Russellville.

June 29, 2023

They always have time to service mine and my husband’s vehicles and do it in a timely manner. More

by Rbryson
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kaity McCollum
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2023 -

Newton Chevrolet of Russellville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 28, 2023

Great service great people I would definitely recommend to anyone looking for a place to have your vehicle serviced More

by mlyons4
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kaity McCollum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Skaggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Newton Chevrolet of Russellville responded

Thank you for taking the time to share your thoughts on working with Dalton and our team. We're glad to hear we delivered such a great experience!

June 26, 2023

Service has the Kindest , welcome and felt so comfortable with there respect given to me as a new customer , explained all very well and so curious, will be back this is my service department for future need More

by J Land
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dalton Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Newton Chevrolet of Russellville responded

Thanks for sharing about your experience with Newton Chevrolet of Russellville. We appreciate your business and hope to see you again soon!

June 22, 2023

Everyone here treated me with respect and were very kind. My vehicle runs so much better now! Kaity and Dalton really know their vehicles! More

by SSWADER66
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kaity McCollum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

Newton Chevrolet of Russellville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Kaity and Dalton here at Newton Chevrolet of Russellville.

June 22, 2023

I enjoyed their quick service and letting me know what was wrong with my car More

by delainapowell
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Steven Weir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaity McCollum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Skaggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

Newton Chevrolet of Russellville responded

Thank you, Delaina! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Newton Chevrolet of Russellville.

June 21, 2023

Easy to get a service appointment scheduled. Everyone was friendly and explained what they did. Wait time felt right for my appointment. More

by bcrobey
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dalton Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2023 -

Newton Chevrolet of Russellville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 17, 2023

Do not go here for services. They will never get done. Took over an hour for them to just look at my glove box which i had to make an appointment a week out for in the first pla More

by Edakins111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dalton Ellis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Newton Chevrolet of Russellville responded

Hi there, Thank you for taking the time to share your feedback with us. We're so sorry for the communication issues you have experienced in trying to get some service work done. I understand that our service manager, Nick, was able to speak with you this morning, to give you an update, and set an appointment for when the part arrives from the manufacturer. Again, we apologize for this issue and hope that we can resolve it soon for you! Sincerely, Katie R.

June 11, 2023

Have just moved to the area and they have been great with getting all my service needs taken care of. More

by DLGL4737
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaity McCollum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Skaggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Newton Chevrolet of Russellville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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