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Mansfield Chevrolet Buick - Service Center

Russellville, KY

4.5
141 Reviews
Call Service Center (270) 490-2006

141 Reviews of Mansfield Chevrolet Buick - Service Center

Sort by
August 02, 2023

Went fine. Had transmission oil and filter replaced. So far all is well.Hope it stays that way. More

by SHELIADWILSON88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton Ellis
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 02, 2023 -

Newton Chevrolet of Russellville responded

Thank you for choosing Newton Chevrolet of Russellville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 29, 2023

I have always had a good experience whenever I take my Buick in. Everyone is so nice! I will be back! More

by BONNIECAUDILL3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 30, 2023 -

Newton Chevrolet of Russellville responded

Thank you so much for your kind words, Bonnie, and for taking the time to leave us this wonderful feedback!

July 24, 2023

Friendly staff. They were able to quickly provide service for the issues my vehicle was experiencing. More

by Wsh171
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaity McCollum
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 25, 2023 -

Newton Chevrolet of Russellville responded

Thanks for sharing about your experience with Newton Chevrolet of Russellville. Kaity and our team appreciate your business and hope to see you again soon!

July 23, 2023

Friendly employees! I have gotten my vehicle serviced there twice and the wait is not extremely long. More

by MARRIANDGALIMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaity McCollum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Skaggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2023 -

Newton Chevrolet of Russellville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 12, 2023

Very friendly and professional staff . We took our vehicle to 2 other shops and they couldn’t find the problem . Thank you Newton Chevrolet Russellville for finding the issue 😊 More

by Billy J Taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaity McCollum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Skaggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 13, 2023 -

Newton Chevrolet of Russellville responded

Thank you for choosing Newton Chevrolet of Russellville. Your feedback and rating mean a lot to us. We're glad we were able to help, Billy, and we hope to see you again!

July 12, 2023

Very polite. Service was performed promptly upon my arrival. The cleanliness of the service waiting area was appreciated. More

by buddy.matthews49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 13, 2023 -

Newton Chevrolet of Russellville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Newton Chevrolet of Russellville, we look forward to having you as one of our valued customers for many more years to come!

July 09, 2023

They were very helpful and courteous when I called in to schedule an appointment and when I got there!! More

by bylerjoseph45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaity McCollum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Skaggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : KSatie
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Jul 10, 2023 -

Newton Chevrolet of Russellville responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Newton Chevrolet of Russellville!

July 07, 2023

Will not be back terrible service department awful customer service. Owner has a pissy attitude. Not a good dealership More

by Unhappy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kaity McCollum
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Ellis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Skaggs
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 07, 2023 -

Newton Chevrolet of Russellville responded

Hi there, Thank you for taking the time to share your feedback. We are so sorry you were left unhappy! We want to make this right; however, we need to know who to contact, as DealerRater does not share your information with us. Please email katie@newtonmotorgroup.com with your full name and contact information, and our team will be in touch. Thank you again for sharing about your experience. Sincerely, Katie R.

July 07, 2023

Great service friendly folks I don’t even mind going there when I need to get my service done More

by griggsniles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 07, 2023 -

Newton Chevrolet of Russellville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 05, 2023

The service department was very nice and kept me informed on what was going on with my vehicle More

by SRS_XRAY06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 05, 2023 -

Newton Chevrolet of Russellville responded

It's great to hear that Dalton was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Newton Chevrolet of Russellville!

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