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Mansfield Chevrolet Buick - Service Center

Russellville, KY

4.5
141 Reviews
Call Service Center (270) 490-2006

141 Reviews of Mansfield Chevrolet Buick - Service Center

Sort by
September 29, 2022

They did a good job and checked everything that I requested and were finished in a timely manner. More

by williams829939
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department and they were all very friendly.
Report | Print
Sep 30, 2022 -

Newton Chevrolet of Russellville responded

Thank you for taking the time to leave us a great review. Thank you for choosing Newton Chevrolet Buick of Russellville; we look forward to having you as one of our valued customers for many more years to come!

September 25, 2022

Very attentive service. They showed excellent communication, and definitely made us feel like we were treated right. More

by Will.lambert54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie
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Sep 26, 2022 -

Newton Chevrolet of Russellville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 17, 2022

This is not the best place in town to have an oil change, you can get a cheaper oil change almost every where else. More

by Harry.d.ross55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service dept
Report | Print
September 12, 2022

Waiting room was great, very comfortable, didn't have to wait long , everyone was friendly More

by tlhooper54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Hyde
Report | Print
September 03, 2022

Everyone was very nice. The service was quick and painless. I will probably get all of my services done here More

by Kayleighrenee98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Hyde, Mark Weir, Jason Smith
Report | Print
August 21, 2022

Great service clean made you feel comfort fast and very kind good people to deal with. Did everything I asked to be done More

by gshelton200
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept great people
Report | Print
August 14, 2022

Called they got me in put new brakes and rotors on my truck done everything they said they would do in a timely manner. More

by Kevingreat92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
August 11, 2022

Very nice and prompt. Efficient. Management is excellent and we will come back. Thank you very much . More

by MELISSAKNIGHT2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric gaskins
Report | Print
August 10, 2022

Prompt, efficient and courteous service. I would and will recommend their work to othe rs. More

by Ricvick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Female in service area
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August 08, 2022

Turned truck in and asked to b called when complete, had to call u not that I mind but if u say u gonna do something then please do it. More

by Harry.d.ross55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Natasha Tice
Report | Print
Aug 11, 2022 -

Newton Chevrolet of Russellville responded

Hi Mr. Ross, Thank you for taking the time to share your feedback. We agree, this should not have happened. Thank you for speaking with our service manager, Eric, to further explain your situation. We are sorry that this happened, and we are discussing this with our team so that it does not happen again. Thank you again for reaching out to us. Sincerely, Katie R.

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