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Mansfield Chevrolet Buick - Service Center

Russellville, KY

4.5
141 Reviews
Call Service Center (270) 490-2006

141 Reviews of Mansfield Chevrolet Buick - Service Center

Sort by
December 01, 2022

Very quick and super nice to talk with, like the service so far will go back- More

by micshel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Dec 04, 2022 -

Newton Chevrolet of Russellville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, Micshel, and we're happy to hear that we met your expectations. Thank you for choosing Newton Chevrolet Buick of Russellville, we look forward to having you as a valued customer for many years to come!

November 18, 2022

Customer service is amazing along with affordable pricing and knowledgeable technician, all around excellent experience! I drive 30 minutes past multiple dealerships to go to this location More

by TPAYNE3204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Nov 20, 2022 -

Newton Chevrolet of Russellville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Newton Chevrolet Buick of Russellville, we look forward to having you as one of our valued customers for many more years to come!

November 17, 2022

Very good. Had my tires rotated and my oil changed. They also found that my engine air filter was very dirty and I had that replaced to More

by jeremylinda12420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gaskins
Report | Print
Nov 20, 2022 -

Newton Chevrolet of Russellville responded

Thank you for choosing Newton Chevrolet Buick of Russellville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 17, 2022

Service sucks. Took them about 2 weeks or more to get my car in with my service light on. When I finally got to drop it off I was made a promise that if I dropped More

by myssladi1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zach Newton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Hyde, Mike Castro
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Nov 18, 2022 -

Newton Chevrolet of Russellville responded

Thank you for taking the time to share your feedback with us. I am sorry to hear you did not have a positive service experience at our dealership! We absolutely care about each and every customer- we never want anyone to leave our service department unhappy! Our manager would like to hear more about this and find out how we can improve your experience with us. Please email us your contact information at marketing@newtonmotorgroup.com so he can reach out to you. - Sincerely, Natasha T.

November 05, 2022

Very helpful and polite would recommend to all , great experience Thank you for the great hospitality More

by lcmm455
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Thomas
Report | Print
Nov 07, 2022 -

Newton Chevrolet of Russellville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

November 01, 2022

Newton Chevrolet service department was very accommodating to my needs to insure that my vehicle stays in optimal working condition! More

by JAMBERRY28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Nov 02, 2022 -

Newton Chevrolet of Russellville responded

Thank you for choosing Newton Chevrolet Buick of Russellville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 31, 2022

Very good service. ,The service dept was very friendly and very helpful.They seem to be very knowledgeable More

by dannyj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Thomas
Report | Print
Oct 31, 2022 -

Newton Chevrolet of Russellville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Newton Chevrolet Buick of Russellville to be a positive one. Please don't hesitate to reach out if you need anything else.

October 09, 2022

Did a great job, very friendly. Katie was very knowledgeable & really helpful. Truck was ready to go when I arrived. More

by ROBINANGEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Hyde, Natasha Tice, Larry Powell, Michelle Thomas
Report | Print
Oct 10, 2022 -

Newton Chevrolet of Russellville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Katie delivered such a great experience!

October 06, 2022

It was a clean place the people were friendly and nice and knowledgeable service was great More

by grandpasouza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Oct 08, 2022 -

Newton Chevrolet of Russellville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 01, 2022

Scheduling was easy, appointment started on time. Relatively quick servicing for an oil change and rotation. More

by MOLSON5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natasha Tice, Michelle Thomas
Report | Print
Oct 03, 2022 -

Newton Chevrolet of Russellville responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Newton Chevrolet Buick of Russellville, we look forward to having you as a valued customer for many years to come!

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