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Mansfield Chevrolet Buick - Service Center

Russellville, KY

4.5
141 Reviews

141 Reviews of Mansfield Chevrolet Buick - Service Center

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January 17, 2023

great very helpful with my issue helped with contact chevy with my issue -- ERIC KATIE and GREG all did a great job More

by bubaczr7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GREG , KATIE , ERIC
Jan 18, 2023 -

Newton Chevrolet of Russellville responded

It's great to hear that Eric, Katie, and Greg were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Newton Chevrolet Buick of Russellville!

January 16, 2023

Honest and trustworthy service technician in the service dept . Timeliness in advising of info needed for repair and gave quote of expenses More

by bestamps2019
Recommend Dealer
Yes
Employees Worked With
Kaitey and Eric are who I've talked with concerning the car ,
Jan 16, 2023 -

Newton Chevrolet of Russellville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 12, 2023

I had a very smooth time working with this dealership. I would recommend Newton Chevrolet to a friend for sure. More

by GWARD0276
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Hyde, Michelle Thomas, Jason Smith, Josh Adwell
Jan 14, 2023 -

Newton Chevrolet of Russellville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Newton Chevrolet Buick of Russellville to be a positive one. Please don't hesitate to reach out if you need anything else.

January 05, 2023

Had running boards added to my truck, was done in a very timely fashion. Very much appreciated. More

by kjlawson84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Weir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Hyde, Jason Monaghan, Maggie Carlock, Jason Smith
Jan 06, 2023 -

Newton Chevrolet of Russellville responded

Thanks for sharing your thoughts about your experience with Newton Chevrolet Buick of Russellville. We appreciate your business and hope to see you again soon!

January 03, 2023

Got me in to service repair fast and price was not to high &friendly too More

by Clcassity6491
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie in service
Jan 04, 2023 -

Newton Chevrolet of Russellville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Newton Chevrolet Buick of Russellville.

January 02, 2023

Friendly, efficient, and finished the work in a timely manner. Always let me know what I need to be watching for in the future as for repairs. More

by scottie.gigi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jan 03, 2023 -

Newton Chevrolet of Russellville responded

Scottie and Gigi, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

December 31, 2022

Had check engine light. Expensive fix but I had been having issues. So far car is running much better. Happy with the service and work done. More

by RGRIESSEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jan 03, 2023 -

Newton Chevrolet of Russellville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Newton Chevrolet Buick of Russellville.

December 31, 2022

Was able to schedule quick and check out issue. everything checked ok. Had them rotate tires. Multi point check was done but one tire has valve stem cap stuck. Thought they would have fixed instead More

by RGRIESSEL
Recommend Dealer
Yes
Employees Worked With
Service
Jan 03, 2023 -

Newton Chevrolet of Russellville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Newton Chevrolet Buick of Russellville, we look forward to having you as one of our valued customers for many more years to come!

December 12, 2022

Prices are to high. Service was fine. Just the labor was too high. 500 hundred dollars for to transmission lines. More

by b.bbrashear72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department manager
Dec 12, 2022 -

Newton Chevrolet of Russellville responded

Thank you for your feedback. Please don't hesitate to reach out to us directly if you have any questions or concerns, we're always happy to help! Thank you for choosing Newton Chevrolet Buick of Russellville, we hope to see you again.

December 08, 2022

Very quick scheduling. When there they were pleasant, efficient, and helped us use our reward points. More

by hbjdukes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept. KATY. Billing Dept. MARIA
Dec 09, 2022 -

Newton Chevrolet of Russellville responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Newton Chevrolet Buick of Russellville!

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