Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Newport Lexus
Newport Beach, CA
1,797 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,797 reviews
January 03, 2016
Professional, Knowledgable & Personable Gary Kalagian and Cheyenne were outstanding in their efforts to put me in my new Lexus as quickly and efficiently as possible. Very thorough and very Gary Kalagian and Cheyenne were outstanding in their efforts to put me in my new Lexus as quickly and efficiently as possible. Very thorough and very informative from start to finish. Go Newport Lexus! More
by bbguru
Employees Worked With
Cheyenne, Gary Kalagian
Helpful January 02, 2016
Excellent purchasing experience We would like to thank Mike Shimon and the team at Newport Lexus for a great purchasing experience. We were referred by a good friend to Mike and he w We would like to thank Mike Shimon and the team at Newport Lexus for a great purchasing experience. We were referred by a good friend to Mike and he was immediately available to help us out. He was a wealth of information and shared personal experiences to answer our questions. He even took the time to show us some features on our current Lexus that we were unaware of. All in all, great experience at Newport Lexus. We will definitely refer Mike and the team at Newport Lexus to our friends. Great job Mike! Shelley & Ron More
by SRMOR
Employees Worked With
Michael Shimon
December 30, 2015
Newport Lexus-Best ever experience buying a new car Gary Kalajian was gracious,efficient, knowledgeable, patient, and thorough in all aspects of the transaction--from selecting a vehicle to making Gary Kalajian was gracious,efficient, knowledgeable, patient, and thorough in all aspects of the transaction--from selecting a vehicle to making sure I knew how to operate it , and also in negotiating a fair price. His support staff were equally as helpful. This says a lot about the standards of this dealership and I would highly recommend them. Gayle Widyolar More
by gayle321
Employees Worked With
Cheyenne, Gary Kalagian, Sarah Engel
December 22, 2015
Newport Lexus for the Win! If you are in the market for a Lexus this is the place to go to. Gary Kalagian gave me an absolutely amazing deal for my hard earned money. Never had If you are in the market for a Lexus this is the place to go to. Gary Kalagian gave me an absolutely amazing deal for my hard earned money. Never had an easier time at a car dealership. Gary was very welcoming, informative, professional, and made the whole car buying experience stress free. He really cares for his customers and got me the best deal possible. Definitely will recommend Gary and Newport Lexus to all my friends and family. Thank you for an easy, pleasant transaction Gary. More
by Anthony N
Employees Worked With
Gary Kalagian
December 21, 2015
Newport Lexus Rocks Albert is my service advisor. He is always very professional and curtious. Everything was explained to me and my car was delivered to me clean, on tim Albert is my service advisor. He is always very professional and curtious. Everything was explained to me and my car was delivered to me clean, on time and with a smile. More
by Dk
Employees Worked With
Albert Lara
December 14, 2015
Very friendly service, great product Craig Jones was very personable and made the experience of buying my first Lexus very pleasant. When he delivered my vehicle to me, he spent a lot of Craig Jones was very personable and made the experience of buying my first Lexus very pleasant. When he delivered my vehicle to me, he spent a lot of time showing me how everything worked. I love my new Lexus and I would definitely buy a car from Craig again. More
by Yvonne
Employees Worked With
Craig Jones, Greg Lawson
December 13, 2015
Excellent Products, but old fashion sales procedures The Sale person Andy was very knowledgable, accommodating and courteous. But when we were in the office to negotiate the lease contract, we were face The Sale person Andy was very knowledgable, accommodating and courteous. But when we were in the office to negotiate the lease contract, we were face with "old stile car dealership attitudes". Too many and unnecessary staff got involved and trying to mislead us to lease the car at much higher price that we were aware of. Best evidence to this claim: they initially required $727.56 per month 36 months 10,000 mile/year and finally after 1/2 hour back and forth we signed the lease for 500/month under the same conditions. They neglected to realize that lease prices are in internet and +or - 10% one can get the deal and not 45% they were trying to get. It is shame for organization like Lexus to behave like a cheap car dealership. More
by Zamzam 80
Employees Worked With
A.J. D'Amato III, Kamran Shakouri
December 11, 2015
Excellent, welcoming & friendly Everyone was very prompt, organized and friendly. I was on a tight schedule, so I appreciated their efficiency. Chris Clark is very knowledgable and Everyone was very prompt, organized and friendly. I was on a tight schedule, so I appreciated their efficiency. Chris Clark is very knowledgable and has been in the business a long time. Highly recommend him if your looking to purchase a Lexus. Very nice experience!! More
by Blue
Employees Worked With
Chris Clark
December 08, 2015
Sincere Service With a Smile Know what I wanted and got what I was looking for at Newport Lexus with an excellent customer service attitude from Teresa Estrella-Vega and Thanh Tri Know what I wanted and got what I was looking for at Newport Lexus with an excellent customer service attitude from Teresa Estrella-Vega and Thanh Trinh. Great work and greatly appreciated to both. More
by AutoJunky
Employees Worked With
Thanh Trinh, Teresa Vega
December 07, 2015
I am very happy with Lexus service .it's exellent I am very happy with Lexus service , it's excellent .All the people I deal with as service technician and driver to bring r to work after drop my car I am very happy with Lexus service , it's excellent .All the people I deal with as service technician and driver to bring r to work after drop my car at lexus and pick me up in the evening are very nice and friendly . I really Lexus service at Newport Beach location . More
by lexus service
Employees Worked With
Roberto Nunez
