488 Reviews of Newberg Jeep Ram - Service Center
It was quick and easy to schedule an appointment. My vehicle was fixed and ready to pick up the same day. Everyone was so much and helpful. Great service. vehicle was fixed and ready to pick up the same day. Everyone was so much and helpful. Great service. More
Great Experience Went in for an oil change and then I needed another service done and Elly called me and scheduled it. It was a painless process and my truck runs grea Went in for an oil change and then I needed another service done and Elly called me and scheduled it. It was a painless process and my truck runs great! More
My recent visit for an oil change went so smoothly with the new process in place because of COVID. The service was professional and efficient. the new process in place because of COVID. The service was professional and efficient. More
Fast , Courteous service Great communication , easy process .. Brilliant . Super friendly , explained the new process clearly and it was a breeze. Would highly recommend Great communication , easy process .. Brilliant . Super friendly , explained the new process clearly and it was a breeze. Would highly recommend , best Dodge service in the area . More
Got me in and out very efficiently. During a pandemic and with many restrictions, they have a good system in play. Thank you all at Newberg Dodge with many restrictions, they have a good system in play. Thank you all at Newberg Dodge More
Newberg Jeep, has professional, caring, and intelligent staff. They went out of their way to help me with an issue that had been lagging. Unfortunately Chrysler and Garman have not followed through to fina staff. They went out of their way to help me with an issue that had been lagging. Unfortunately Chrysler and Garman have not followed through to finally solve my problem with the navigation system. More
Disinterested in service This dealership has shown complete disinterest in providing good service. They do not want to speak to you about financing unless you have perfect cre This dealership has shown complete disinterest in providing good service. They do not want to speak to you about financing unless you have perfect credit. So I bought my Dodge elsewhere. Getting service is like pulling my own teeth. Generic greetings from behind a computer. Then they say no sir you can’t drop off your car early. No we can’t drop you at work 1/2 mile away, even though last service we did. But yes we can rent you a car. Yes it will take at least half the day to even look at the car. Yes I know you are talking to me now, but you’ll have to repeat everything tomorrow to a different service person. They make me wish I bought a Chevrolet or a Ford. Their corporate office is even worse than their dealerships. More
The Guys To See Always excellent service. Fantastic communicators. They always meet/exceed my expectations. Ive had the run around by autos hops before, but not here Always excellent service. Fantastic communicators. They always meet/exceed my expectations. Ive had the run around by autos hops before, but not here! Highly recommend! More
A service Thank You to Ryan I was visiting Newberg Oregon and to my dismay my tire pressure was low on my new Dodge Durango. The dealership was just down from my hotel. I stopped I was visiting Newberg Oregon and to my dismay my tire pressure was low on my new Dodge Durango. The dealership was just down from my hotel. I stopped to see if they could diagnose the problem. It was later in the evening. The service dept was swamped. But Ryan was there to give me excellent service. Had the repair done on my tire and car back to me in no time. He is a gem of an employee. I live in California and have a long drive home. Ryan thank you for taking the time to offer me such great service. More
Beware of Service Scams! Took my car to them for a recall repair and alignment. They told me that they could not align the vehicle because the "tie rod ends are all stripped Took my car to them for a recall repair and alignment. They told me that they could not align the vehicle because the "tie rod ends are all stripped out." They also said that because the tires were worn they could not align the vehicle. When I told him I did not want the tie rod ends replaced, he got real serious with me and said, "Be Careful driving. The tie rods are what steers the car." I laughed at the guy and took my car home. Either they are completely clueless on the subject, or they were trying to take me for a big ride! Anyone who knows anything about mechanics knows that there is no way to tell if a tie rod end (basically a bolt with a big extension and a ball joint) is stripped is if you take it off. That is because it is a nut, and you can not see inside the nut when there is a bolt in it. I know they did not take the tie rod ends off to make this determination. Also, as a side note, alignment has to do with the wheels, not the tires. Worn tires will make your new alignment not feel right, but they will not prevent someone from properly aligning the vehicle.. When I got home, I took a look at things. The exposed threads of the inner tie rod looked great. Both the inner tie rod and the end were very firm and showed no signs of slippage. I highly recommend that you only take your vehicle to this place for warranty repairs, or repairs you KNOW you actually need. Never just accept their recommendations. They are likely to tell you your "xxxxxx bars are broken." More