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Newberg Jeep Ram - Service Center

Newberg, OR

4.2
488 Reviews

488 Reviews of Newberg Jeep Ram - Service Center

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April 22, 2022

The service department crew at Newberg dodge are a great crew and I highly recommend having your vehicle worked on there. More

by rodmarshall1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elly Williamson, Jay Crowell, Scott Michael, Ben Ahrens
April 21, 2022

Had an 8:15 appointment and sat there until well after 11:00. They didn’t have my filter in stock and had to go find one. When someone has an appointment for an oil change, there is no reason to not h More

by empowermenthouse1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Crowell, Scott Michael, Ben Ahrens
April 20, 2022

Never got a text when vehicle was finished. Didn’t receive window sticker when next service is required. More

by MB2020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service department
Apr 26, 2022 -

Newberg Jeep Ram responded

Our customers are very important to us and we are sorry to have let you down! We want you to know that we appreciate your feedback as it will allow us to resolve future issues similar to your experience and help us to improve our services for you in the future.

April 19, 2022

What a great experience from ordering the truck with Carlos to finalizing the sale with Greg. Thank you both for all the help! More

by LEON.SCOTT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Perez Villa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Friesen
April 19, 2022

Bought my truck at Newberg dodge , and was very happy with the transaction, now that I have had my maintenance started , I was happy to see that they took the time to look at my contract making sure that More

by Ej.edmeades
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elly Williamson, Jay Crowell
April 14, 2022

Everyone was really nice and the service was fast and efficient. I totally would recommend people to bring their cars here. More

by hugo3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Michael
April 13, 2022

We're very helpful and answered all my questions job was done fast and let know right away More

by vicandevonne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know
April 06, 2022

I just had routine service done: tire rotation, oil change, etc. The service was done quickly... no complaints there. I think the price was a bit high, but that is generally to be expected with deale More

by patrick76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Crowell
March 26, 2022

The worst customer service ever! I took my truck for an oil change and alignment. The dipstick was left sticking out 3-4 inches, the steering wheel was messed up, and they didn’t fix More

by Mike Wa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Elly Williamson, Jay Crowell, Scott Michael, Ben Ahrens
Apr 26, 2022 -

Newberg Jeep Ram responded

We are extremely sorry to hear about your recent experience and the inconveniences it caused you. We've shared your recent visit with Management and we are working diligently to make sure this doesn't happen again. Thank you for your feedback.

March 16, 2022

The team fixed all issues presented and found a potential issues for the future. The manager was able to get the manifold work warranties, which was a massive help. Only feedback is there was a lack of commu More

by WIEGFAMILY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Ahrens
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