Newberg Jeep Ram - Service Center

The Service Dept. had my truck for months. They never did get it fixed completely, but got it going well enough to get back on the road. Oh, and it cost twice as much had my truck for months. They never did get it fixed completely, but got it going well enough to get back on the road. Oh, and it cost twice as much as they said it would. They broke my already old and cracked dash board so badly I can't repair it now. Instead I have to replace it at double the cost. The only reason they get two stars instead of zero, is the office staff was trying to get things moving for me and were very embarrassed about how I was treated. In short, the mechanics assigned to my truck would run into a problem repairing my truck, order new parts, and took their time putting my truck back in the repair schedule. This happened three times for the same brake repair. I will not be going back ever. More

I didn’t like the service they did to my car,I payed too much money for them to not do a good job on my car. much money for them to not do a good job on my car. More

Total cost of service was provided up front and the estimated time was right on. These guys are great! estimated time was right on. These guys are great! More

Got my truck repaired with Newberg CJD after the transmission got stuck in 4th gear. It was fixed under warranty. I would have appreciated better communication between the dealership and myself abou transmission got stuck in 4th gear. It was fixed under warranty. I would have appreciated better communication between the dealership and myself about the status of the repairs (though I initially brought it to the Beaverton Honda store where I bought it, so I understand that relaying info back and forth can be difficult), however everyone I worked with was kind and professional. Other than the lack of communication, I have no complaints. More

Bad service on my car. I pay lot of many for nothing,my car is the same. I pay lot of many for nothing,my car is the same. More

Awesome as usual! Appreciate the quick turnaround time on a unscheduled oil change service. Thanks again Appreciate the quick turnaround time on a unscheduled oil change service. Thanks again More

I always receive professional help and they complete the work on my vehicle in a timely manner. work on my vehicle in a timely manner. More

Great service department, knew exactly what we needed and repaired the issue immediately. Thank you repaired the issue immediately. Thank you More

in and out, on time and courteous, parts department. .. not so much. they had no idea what i was requesting .. not so much. they had no idea what i was requesting More

Thank you for your quick turnaround, and the loaner. Even employees get great service. WOW! Even employees get great service. WOW! More