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Newberg Jeep Ram - Service Center

Newberg, OR

4.2
488 Reviews

488 Reviews of Newberg Jeep Ram - Service Center

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March 03, 2023

When other Jeep Dealerships in the area said they couldn't do the service, Newberg Jeep said "yes we can!" More

by tmpm42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Ahrens
March 01, 2023

Got us in fast and diagnosed the problem. Had to wait for parts, but was happy with the service. More

by reedgodfrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Bray
February 27, 2023

Last 6 calls have never been connected to agent and never received a call back. More

by davehilmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ben Ahrens
Feb 28, 2023 -

Newberg Jeep Ram responded

Our customers are very important to us and we are sorry to have let you down! Please reach out to us at reviews@lanphereautogroup.com so we can connect, understand what happened and get you taken care of. We look forward to hearing from you.

February 18, 2023

Ben is a pleasure to work with! Thank you, Thank you, Thank you! We will definitely return because of the extraordinary service we got from him! More

by clewoodsjunk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Ahrens
February 15, 2023

Everyone was so nice and helpful. I normally don’t come away from a car dealership with a positive experience but this time was outstanding!! More

by ERIN.HOTTEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Perez Avilla , Hollie Lanphere, Scott Michael, Ben Ahrens, Rebecca Bray, Kevin Strom
February 10, 2023

Poor communication, difficult to call and get answer about service. I was just sent to a generic voicemail with no expectations of a call back. After waiting an hour I had to call 4 times to finally get More

by rferris1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rebecca Bray
January 13, 2023

Everyone here has always been incredibly nice and professional, which is hard to find nowadays. More

by AVanderhoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Michael, Ben Ahrens, Rebecca Bray, Kevin Strom
Jan 31, 2023 -

Newberg Jeep Ram responded

Thank you for the kind review, we greatly appreciate it! Take care!

January 04, 2023

Quick, was do e when they said also helped with a discount promo. Great experience More

by Linda Ressegieu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Bray
Jan 31, 2023 -

Newberg Jeep Ram responded

Thank you for the review, Linda!

December 25, 2022

They are the Best! Only place I trust. Small town feel and Professional Service, Love it. More

by kmfinck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Michael, Ben Ahrens, Rebecca Bray, Kevin Strom, Dan Forrest, Emma Privratsky
December 21, 2022

Helpful, kind , courteous, thoughtful. Keep forgetting to fix my horn two visits in a row! More

by markrosevear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Strom
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