Newberg Jeep Ram - Service Center

Maintenance on my trucks oil change was not clear as to if they checked my transmission fluid and other factors as well. My document said it was red as in bad. But the lady working at the desk stated that if they checked my transmission fluid and other factors as well. My document said it was red as in bad. But the lady working at the desk stated that they wrote it up inaccurate when I followed up with her as to why it’s not accurately labeled if they looked over it. She said the lube tech just didn’t put the righ info down. That made me feel very unsatisfied with the process and I would like to know exactly what was happening and if the proper actions were followed. Please contact timr to clarify More

Worst service ever, I will not be returning. I had to call for updates. They told me my parts where in and scheduled my appointment. I show up for my appointment and not all the parts are in. My I had to call for updates. They told me my parts where in and scheduled my appointment. I show up for my appointment and not all the parts are in. My repair takes more than a week, without a courtesy car offered. More

Price charged was not what was quoted. Tried to talk to the manager for weeks but never received a call back. Finally picked up my truck and manager was not in office and still has yet to Tried to talk to the manager for weeks but never received a call back. Finally picked up my truck and manager was not in office and still has yet to return my call. Upon leaving the dealership (after they had my truck for over a month rebuilding the engine and doing transmission work) ALL 4 of my tires were low - like they had been set to the wrong pressure and never checked. More

Scheduled appointment to be told they don’t have parts to repair my truck. Knowing the recall that needed fixed and wasted my time. repair my truck. Knowing the recall that needed fixed and wasted my time. More