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Newberg Jeep Ram - Service Center

Newberg, OR

4.2
488 Reviews

488 Reviews of Newberg Jeep Ram - Service Center

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March 20, 2024

Everything was completed as requested in a timely manner. I would recommend this location for service. More

by Johnpalmore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Carranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bridget Hofer
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2024

Excellent and much improved customer service experience. I appreciated the time and information provided as I asked questions. More

by FORMULA4DESIGN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Carranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2024

Oil change less than 2 months after purchasing car from you noted putting in the front rotor. So, oil change was fine, service was great, but a little concerned pitting existed but was not noted when you s More

by larsenb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariah Telesa
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2024

Groovy experience. Hey this thing is making write 15 words. That is annoying. Otherwise OK More

by Ramdude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariah Telesa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dunno anyone else
March 13, 2024

I was specifically told there were “loaner” vehicles available only to find out they cost $40-80 per day. That is not a loaner, that is a rental. Nobody seemed to know what was going on and it was a was More

by wiitjo62
Recommend Dealer
No
Employees Worked With
Omar Carranza
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mariah Telesa
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2024

Always a pleasure working with the folks at this service center. Omare was very polite and professional. More

by WMRMURPHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Carranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mariah Telesa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bridget Hofer
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2024

She was awesome, very helpful, communicative. Everything went smooth. Only issue I had was getting parts on time. Bridget was great keeping me updated. More

by Mazedjianh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bridget Hofer
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2024

Service manager said that four lug nuts were damaged from the people that put my new tires on but if that was true they would have damaged the threads on the bolts of which were not damaged. All I had to do More

by dcm2274
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Omar Carranza
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2024

The service department is the best, they listened and were professional yet like family I can't say enough of them, thanks again, my wife is in love with her jeep again. More

by PACIFICRIMEXC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Neligan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Roosevelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Schlotfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kraig Westberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Carranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mariah Telesa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bridget Hofer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Forrest, Dominick Goad
March 07, 2024

Fair and knowledgeable. They explain everything thoroughly. Easy to work with. Pleasant and respectful. Trustworthy. More

by CGOULD0003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Carranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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