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New Way Ford
Coon Rapids, IA
29 Reviews
New Way Ford is a small town dealership located in Coon Rapids, Iowa. New Way Ford is a family-owned business with strong principles: Offer the best-quality at a fair price. Provide impeccable service. Treat the customer honestly and respectfully. Our goal is to make buying a vehicle easy, relaxed and fun at the best price. We care that you can have confidence in our sales consultants, feel comfortable and have a great buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 29 reviews
September 03, 2025
They got my truck in for service as soon as I arrived. However, they were short staffed and didn't have time to do a quick install of a cold air intake. However, they were short staffed and didn't have time to do a quick install of a cold air intake. More
by SCHLATTER2
Verified CustomerEmployees Worked With
Not sure
August 28, 2025
Great service department. Wonderful employees . Great sales people. Highly recommend checking them out. My salesman's was Rick. Wonderful employees . Great sales people. Highly recommend checking them out. My salesman's was Rick. More
by jojohn.klocek
August 23, 2025
This service center provides knowledgeable, efficient and courteous service to the customers that they serve. courteous service to the customers that they serve. More
by slohrmann
Employees Worked With
August 21, 2025
People there were very nice and respectful and tried their best to help us out with our mechanical issue. Great customer service their best to help us out with our mechanical issue. Great customer service More
by vang7605
Employees Worked With
August 21, 2025
Everyone is very friendly and gives excellent customer service at New Way Ford!! I have been very pleased with Matt in sales, with finance and with service. I have recommended their dealership several tim service at New Way Ford!! I have been very pleased with Matt in sales, with finance and with service. I have recommended their dealership several times and will continue to do so. More
by dselk66
Employees Worked With
August 21, 2025
They do a very timely job and always well pleased. They let me know in advance what my car will be needing. They let me know in advance what my car will be needing. More
by gadrake987
Employees Worked With
August 13, 2025
Service was prompt and thorough. The lug nuts were a little pricey, but overdue for replacement.. The lug nuts were a little pricey, but overdue for replacement.. More
by winterjohnl
August 10, 2025
This dealership is one of the best. There service department is always on top of your visit and explain what needs done or was done to your vehicle. Always courteous and helpful. There service department is always on top of your visit and explain what needs done or was done to your vehicle. Always courteous and helpful. More
by bevjerry0123
Employees Worked With
Ron and Donna in service
August 05, 2025
They do a great job and I enjoy the picking up and dropping off of the car. However, more than once I've been charged for "oil change for life" and this time they have to return a check to reimburse m dropping off of the car. However, more than once I've been charged for "oil change for life" and this time they have to return a check to reimburse me. I also got four new tires this last time and have asked twice for the information for the rebate on the tires, and still haven't received it. More
by DHEUPEL1971
Employees Worked With
Ron
