New Smyrna Chrysler Jeep Dodge
New Smyrna Beach, FL
Filter Reviews by Keyword
By Type
Showing 453 reviews
We brought our 2016 jeep wrangler in for service. It was overheating when driving over 45 miles an hour. The mechanic said there were codes in the computer and tried to sell us a $1700 fuse panel. I It was overheating when driving over 45 miles an hour. The mechanic said there were codes in the computer and tried to sell us a $1700 fuse panel. I did not agree with them brought it home Put a thermostat in it and it fix the problem I called them the next day and they denied that they did anything wrong and told me that they were going to replace the fuse panel because it would eventually go bad. I had contact via phone with the service concierge. She was very polite and understanding but upper management did not agree and thought they did nothing wrong. I do not recommend taking vehicles to the dealership I feel violated like they tried to rob me just not a good way to do business. If I could give zero stars I would. More
Stay on your toes with the service department… Brought my jeep grand Cherokee in for an oil change and to replace a water pump that was under warranty… I get a phone call that my headlight is out… Told me I jeep grand Cherokee in for an oil change and to replace a water pump that was under warranty… I get a phone call that my headlight is out… Told me I needed a new lightbulb… Attempted to charge me $99 for the bulb and 150 to install it. I told them not to… Went directly to AutoZone and Kurt, the manager sold me the light bulb for $11 and came out and installed it for me at no charge. I kindly tipped him $20 so for a total investment of $31 ... I got the job done and the jeep dealer was going to charge me $250. More
I scheduled an appointment for the following day for an oil change and tire rotation. My Jeep was in and out in no time, done and washed. Service advisor Joey was very helpful. Very happy with the service oil change and tire rotation. My Jeep was in and out in no time, done and washed. Service advisor Joey was very helpful. Very happy with the service there. More
Will was awesome to work with. He helped me from start to finish and called me to let me know the status of the work being done on my Jeep Cherokee. I will definitely recommend him He helped me from start to finish and called me to let me know the status of the work being done on my Jeep Cherokee. I will definitely recommend him to all of my friends & family!! You made this a pleasurable experience which is a lot different than the experiences at other service departments in Volusia County. Thanks again Will, your the best!! My jeep runs great! More
Will was awesome to work with. He helped me from start to finish and called me to let me know the status of the work being done on my Jeep Cherokee. I will definitely recommend him He helped me from start to finish and called me to let me know the status of the work being done on my Jeep Cherokee. I will definitely recommend him to all of my friends & family!! You made this a pleasurable experience which is a lot different than the experiences at other service departments in Volusia County. Thanks again Will, your the best!! My jeep runs great! More
Will was awesome to work with. He helped me from start to finish and called me to let me know the status of the work being done on my Jeep Cherokee. I will definitely recommend him He helped me from start to finish and called me to let me know the status of the work being done on my Jeep Cherokee. I will definitely recommend him to all of my friends & family!! You made this a pleasurable experience which is a lot different than the experiences at other service departments in Volusia County. Thanks again Will, your the best!! My jeep runs great! More