New Smyrna Chrysler Jeep Dodge

Terrible customer service; potentially criminal sales tactics. Bought a used vehicle and found immediately that it had a chipped winshield and a bald spot on rear tires. Was told car had been inspected a tactics. Bought a used vehicle and found immediately that it had a chipped winshield and a bald spot on rear tires. Was told car had been inspected and had no defects, but was not given report so I took their word. Also was told car was one owner, it was a 6 owner car. Called to report issues and was told to bring vehilcle in for winshield repair, waited 4 hours, they did not make repair but said they did. Was told I had opportunity to inspect tires so they didn't care if they were bald. I cannot bend down due to a disability and I told them this before purchasing, to which they told me it had been inspected. They refuse to accept responsibility for deliberately selling a car with known safety defects or come to any reasonable solution. More

Do your job do the work ask about warranties take care of tires rotating and whatnot when somebody brings in the car for xxxxing tires I have two warranties on my tires and you're only going to cover xxxx ar tires rotating and whatnot when somebody brings in the car for xxxxing tires I have two warranties on my tires and you're only going to cover xxxx are you kidding me then they lie and tell me any windshield wipers when I just got these windshield wipers a week ago rip off I'm telling YouTube I'm telling Facebook I'm telling everybody but I'll give you a week no no I take that back I'll give you two days to get back to me before I post everywhere More

Took me in right on time. Tom was very nice and helpful. Didn't pressure me to get extras. Tom was very nice and helpful. Didn't pressure me to get extras. More

My experience at New Smyrna Chrysler Jeep Dodge has always been well received. Joey my service advisor has always greeted me with a smile and made me feel my Rams issue was his #1 priority. always been well received. Joey my service advisor has always greeted me with a smile and made me feel my Rams issue was his #1 priority. More

Took the time to show different vehicles and explained all the various options. Straight forward and did not waste time. all the various options. Straight forward and did not waste time. More

I can say service Department is Awesome I have dealt with Tom for years and he is outstanding and makes sure that my service is up to date and I feel safe on the highway knowing it was done RIGHT! Tom for years and he is outstanding and makes sure that my service is up to date and I feel safe on the highway knowing it was done RIGHT! More

The entire process was a such a simple straightforward process. No games The entire staff was very helpful process. No games The entire staff was very helpful More