New Smyrna Chrysler Jeep Dodge

DOES NOT RECOGNIZE KELLY BLUE BOOK WENT IN TODAY AND THE MANAGER PULLS MY CAR AND STATES ITS IN EXCELLENT SHAPE AND AGREES WHAT MY VALUE IS ON KBB BUT THEY DO NOT ACCEPT KBB. HE HAS A F WENT IN TODAY AND THE MANAGER PULLS MY CAR AND STATES ITS IN EXCELLENT SHAPE AND AGREES WHAT MY VALUE IS ON KBB BUT THEY DO NOT ACCEPT KBB. HE HAS A FRIEND HE CALLED AND USED HIS "FRIENDS" QUOTE. WHAT A JOKE. More

New Jeep Cherokee Vinnny was our salesperson he made the entire purchase quick and easy. Our daughter had a 2015 Cherokee which was totaled due to another drivers negli Vinnny was our salesperson he made the entire purchase quick and easy. Our daughter had a 2015 Cherokee which was totaled due to another drivers negligence and we needed a replacement fast. They had what we wanted at a great price. Anyone who has had to sit through the finance portion of the sale knows how hard they try to sell add ons it was a pleasant surprise while they did offer them it only took one no to end the sales pitch this was refreshing. This was not my regular dealer but the overall experience has made me rethink where my next purchase will be made. More

Would not deal Hidden and meaningless fees totaling $1100. Would not negotiate! Low called my trade and charged full MSRP ! Tom, our salesman was great! His boss Hidden and meaningless fees totaling $1100. Would not negotiate! Low called my trade and charged full MSRP ! Tom, our salesman was great! His boss was less than worthless! Go elsewhere or buy something that is not so stupidly overpriced!! More

Excellent Buying Exerience We were initially contacted by Patrick Curry who lured us in with his calm, cool demeanor. He made us feel comfortable coming into what is usually a We were initially contacted by Patrick Curry who lured us in with his calm, cool demeanor. He made us feel comfortable coming into what is usually a stressful situation. Unfortunately we didn't call ahead and it was Patrick's day off. Marcus Breihan approached us on the lot. He spent a lot of time with us looking at various vehicles going over the many finance options. Long story short we made the purchase. We're very happy and promise to return in the future. It was an awesome experience working with Marcus and Patrick. More

Thanks Marcus I have been driving the same car 14 years, so I was a bit uncertain about buying another one. Marcus made the experience easy. He was clear in what I have been driving the same car 14 years, so I was a bit uncertain about buying another one. Marcus made the experience easy. He was clear in what I had to do and helpful when I had a question. Everyone I talked with at the dealership was quite friendly. More

EXCELLENT EXPERIENCE!!!! I found the used car I had been looking for on New Smyrna Chrysler Jeep Dodge website. I showed interest and was contacted by Marcus Breihan via email I found the used car I had been looking for on New Smyrna Chrysler Jeep Dodge website. I showed interest and was contacted by Marcus Breihan via email. We corresponded several times and scheduled a time that I would visit. Upon arrival my car of interest was there waiting for me to test drive. I met Marcus who explained all of the functions of all the bells/whistles (many of them) to my wife and me. Marcus was as professional as they come, never being pushy therefore making the experience a great one!!!! I would recommend this dealership to anyone and if you want a nice easygoing experience please ask for Marcus Breihan to help you. You will not be disappointed. More

Unethical And Deceptive Business Practices. Unethical And Immoral Business Practices. I was intentionally and deliberately deceived by New Smyrna Chrysler Jeep Dodge, located in New Smyrna Beac Unethical And Immoral Business Practices. I was intentionally and deliberately deceived by New Smyrna Chrysler Jeep Dodge, located in New Smyrna Beach Florida. I had a verbal and written contract for the order and purchase of a new black, 2016 Dodge Challenger RT for the 'out the door' price of $18,750 cash, with my trade. I had an appointment with the salesman on 4/24/2016 to come to the dealership to sign a commitment order and to put a deposit down on said vehicle. Upon doing so even though I had a prior written and verbal contract for $18,750 cash out the door with my trade, the dealership demanded I pay an additional $500 for what they claimed was an expired rebate which they said they only found out about that very minute. I had spoken to the salesmen only hours prior to my arrival that I was coming as I said I would, nothing was said about any changes to the agreed upon out the door price. I informed the dealership that we had a deal verbally and in writing DAYS prior to me coming there for the agreed upon sum of $18,750 cash out the door, with my trade. I told them what they were doing was unethical and deceptive business practices but they could have cared less and told me to take it or leave it, upon voicing my disgust at the fraudulent and dishonest con they were running on me, two managers proceeded to threatened me with physical violence and also to have me arrested if I didn't leave the dealership, which I did. I was guaranteed by the salesman Patrick Currier and a second Salesman Marcus Breihan that the agreed upon out the door price with my trade was a deal written in stone and that they would NOT in any way waste my time or try to trick me in changing it when I got there, but that is exactly what they did do in changing the final out the door price at the last second. I drove two hours round trip in gas, the time the effort I put in, not to mention the aggravation and anguish they caused me. More

SUPERIOR Buying Experience I recently purchased a used vehicle from New Smyrna Chrysler, Dodge, Jeep. Marcus Breihan was my Sales Advisor during the transaction. Marcus went abo I recently purchased a used vehicle from New Smyrna Chrysler, Dodge, Jeep. Marcus Breihan was my Sales Advisor during the transaction. Marcus went above and beyond to provide the type of customer service we all wish for but never get from an automobile dealership. I inquired about the vehicle online and received an immediate reply that was responsive to all of my questions. After reviewing the response I decided to move forward with a purchase of the car the following day. Marcus was off the day I wanted to complete the purchase, but monitoring his email, volunteered to come into the dealership to assist me. Marcus was proactive as he presented my offer to management, negotiated with me a little and had the approval ready for me before I left my home to travel the 100+ miles to the dealership. When I arrived the paperwork was completed by Marcus and the Finance Manager in record time with no high pressure sales from either Marcus or any of the other dealer staff. I completed my transaction and was on the road to home in record time. I am a senior citizen and have purchased many cars in my many decodes. I can truthfully say that this was the best purchase transaction with a sales person and dealership that I have ever experienced. I HIGHLY recommend Marcus Breihan and New Smyrna Chrysler, Dodge, Jeep! They get Five + stars from my experience with them! More

NEW SMYRNA BEACH DJC MARCUS IS THE MAN! YOU WON'T FINE A BETTER SALES REP. THAN THIS MAN. I STARTED WORKING WITH MARCUS OVER A YEAR AGO AND AT THE END HE HAS OUT PERFORMED MARCUS IS THE MAN! YOU WON'T FINE A BETTER SALES REP. THAN THIS MAN. I STARTED WORKING WITH MARCUS OVER A YEAR AGO AND AT THE END HE HAS OUT PERFORMED ANY OTHER SALES REP. THAT I HAVE DEALT WITH. YOU WON'T FINE ANY BETTER, I PROMISE YOU. I WAS SO IMPRESSED WITH HIM WHEN I STARTED WORKING WITH HIM OVER A YEAR AGO BUT AT THAT TIME HE COULDN'T MAKE IT HAPPEN BECAUSE OF OTHER SOURCES WITHIN HIS COMPANY. BUT THIS GENTLEMAN DID NOT GIVE UP! WE JUST CLOSE A DEAL ON MY NEW 1500 RAM TRUCK AND I CANNOT BE ANY HAPPIER BECAUSE OF MARCUS. ACTUALLY THE WHOLE TEAM AT NEW SMYRNA BEACH CJD WERE THE BEST I HAVE EVER WORKED WITH. I FELT NO PRESSURE TO CLOSE THE DEAL AT ONCE. THEY WERE HELPFUL IN EVERY WAY. IN A RATIO OF 1-10 I GIVE THIS MAN AND HIS COMPANY AT LEAST A 20 PLUS. LENNY GRASSO More