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New Smyrna Chrysler Jeep Dodge
New Smyrna Beach, FL
451 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 451 reviews
September 06, 2016
very good Second vehicle purchased, very smooth transition, didn't have what I wanted. Went and got it. Second trip vehicle was there, clean up, we purchased. Second vehicle purchased, very smooth transition, didn't have what I wanted. Went and got it. Second trip vehicle was there, clean up, we purchased. More
by Bubba
Employees Worked With
Chuck Sylvester,
August 22, 2016
Horrible Experience I purchased a jeep last month. The paper work was submitted to the state with the wrong VIN and my license was suspended because the the VIN that the I purchased a jeep last month. The paper work was submitted to the state with the wrong VIN and my license was suspended because the the VIN that the state had did not match the correct VIN i gave my Insurance Company. I cleared up the paper work error by NSB Jeep by taking off work on going to the DMV. Two weeks later my license was suspended again. I notified the dealer and they said there was nothing they can do. My job requires me to use company vehicles. This issue created by NSB Jeep put my job in jeopardy. Also, to make things worse the front bumper is separating from the body. I know this is probably just a clip but i have asked for a time to bring it in to get repaired and have been waiting a week. More
by NSB_RESIDENT
Employees Worked With
Connie King, Vincent Hinan
July 25, 2016
I had very nice people that assisted me thanks guys I enjoyed the guy's that helped me and even to figure out which car that I liked and one that suited me even though I was told by one of them that he I enjoyed the guy's that helped me and even to figure out which car that I liked and one that suited me even though I was told by one of them that he never experienced and test drive like we had with any other customers it was great.thanks guys hope I didn't scare you. You. More
by donna
Employees Worked With
Mike chase and sorry can't remember the other name
July 24, 2016
New Jeep Wrangler By far the best auto buying experience that I have ever had. Walked in to browse and three hours later drove out with my new wrangler. By far the best auto buying experience that I have ever had. Walked in to browse and three hours later drove out with my new wrangler. More
by Huskyboy
Employees Worked With
Tyler Peacock
July 20, 2016
Satisfaction guaranteed I purchased my 2012 Chrysler 300c in 2013. I have purchased one other vehicle at this dealership. All interaction with any part of the New Smyrna Chry I purchased my 2012 Chrysler 300c in 2013. I have purchased one other vehicle at this dealership. All interaction with any part of the New Smyrna Chrysler staff has been a pleasure. From the Salesman through the service department I have had no negative issues. The service department has always treated me as if I was family. I would like to put in a special commendation to Tom in the service arena. Any issues that I have encountered have been handled in a diligent & professional manner. Thank you to all of the personnel at New Smyrna Beach Chrysler for the stellar service before & after the sale. RESPECTFULLY: Nick Siegel :) More
by Nick Siegel
Employees Worked With
Tom
July 15, 2016
First Jeep Wrangler! After many months of looking for our first Jeep Wrangler, we were contacted by Marcus Breihan from New Smyrna Jeep about a few new and used Jeeps in t After many months of looking for our first Jeep Wrangler, we were contacted by Marcus Breihan from New Smyrna Jeep about a few new and used Jeeps in their inventory. He helped with the whole process from start to finish, with patience and professionalism. We are very happy with our purchase and look forward to the Jeep experience! Thanks Marcus! And everyone else at New Smyrna Jeep. More
by Zepplin
Employees Worked With
Marcus Breihan, Chase, and Nick
July 13, 2016
Outstanding Dealership Son saw the add on Auto trader while in town. Went to the dealership to see the car. Looked great. They worked with me on my trade and financing. Son saw the add on Auto trader while in town. Went to the dealership to see the car. Looked great. They worked with me on my trade and financing. Son now has a charger. Easily the best car buying experience I have had. More
by Keith from Tallahassee
Employees Worked With
Marcus Breihan and Tom Bellini
July 10, 2016
Best dealership, great prices! I've purchased three vehicles from New Smyrna Chrysler Jeep Dodge within the past 2 years. The staff are friendly and knowledge. Marcus and Tom were I've purchased three vehicles from New Smyrna Chrysler Jeep Dodge within the past 2 years. The staff are friendly and knowledge. Marcus and Tom were my sales associates and did an outstanding job helping me and wife find the vehicles that accommodated everything we were looking for in a new vehicle. Nick, in finance, was a pleasure to work with and locked in our deals at a fantastic price. I will definitely be a returning customer. We also use the service department where everyone is friendly and courteous. Tom LeBlanc is one of the best service advisors that I've ever had to deal with. More
by TimandMichelle2016
Employees Worked With
Marcus and Tom
June 21, 2016
DOES NOT RECOGNIZE KELLY BLUE BOOK WENT IN TODAY AND THE MANAGER PULLS MY CAR AND STATES ITS IN EXCELLENT SHAPE AND AGREES WHAT MY VALUE IS ON KBB BUT THEY DO NOT ACCEPT KBB. HE HAS A F WENT IN TODAY AND THE MANAGER PULLS MY CAR AND STATES ITS IN EXCELLENT SHAPE AND AGREES WHAT MY VALUE IS ON KBB BUT THEY DO NOT ACCEPT KBB. HE HAS A FRIEND HE CALLED AND USED HIS "FRIENDS" QUOTE. WHAT A JOKE. More
by guesswho
Employees Worked With
CHARLIE MANAGER
June 13, 2016
No one will help after purchase of vehicle I was actually initially very impressed with this dealership. I walked in and was greeted right away and shown some cars in my price range. I was trea I was actually initially very impressed with this dealership. I walked in and was greeted right away and shown some cars in my price range. I was treated nicely until I bought the car and had problems with it TWO DAYS LATER! I called to tell them of the problems with my car, which were nothing major but should have been fixed by the dealership before it was sold--such as it being out of alignment. I called to talk to them about it and Chuck, my sales rep, was extremely rude and unhelpful. He told me that he would have the service manager call me but couldn't promise me they'd fix anything. I never got the call from the manager. Soon after that call, I received an email from John Farrell thanking me for my business and to let him know if I needed anything. I have written to him twice now with no response. I'm not asking for much from them but they can't even acknowledge a customer that just spent $30,000 at their dealership. I am beyond angry at this point and would not recommend them to anyone. Any other dealership I've ever dealt with would fix these issues with no question. They would also provide the second key to the car that they promised me but is now deemed missing. If you choose to buy here, make sure you don't need anything else after you purchase the vehicle because they won't follow through with it. I brought my car into a different mechanic and he aligned the car for me and looked it over. Everything else seems ok, but to purchase a vehicle and have to pay for an alignment less than a week later is ridiculous. If you put a request in for information or inquire about a car, you'll get calls, texts, and emails immediately. But, you need help with a vehicle you purchased? No way, they drop off the face of the earth and won't respond. More
by LC
Employees Worked With
Chuck and John Farrell
