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New Smyrna Chrysler Jeep Dodge
New Smyrna Beach, FL
451 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 451 reviews
December 10, 2021
Purchased a new Jeep on 10/8. The dealership did not have the color I wanted and was able to find one and do a dealer trade wtih Parks Space Coast in Titsuville. The negotiations were based on the car have the color I wanted and was able to find one and do a dealer trade wtih Parks Space Coast in Titsuville. The negotiations were based on the car being the same as the one I had test driven. I took them at their word and just found the dealer tag from Parks Space Coast in the glove box which is $5,000 LOWER! Shame on me for not being more diligent and shame on New Smyrna Chrysler Jeep Dodge Ram for being liars and cheats. More
by kimberlymaillard
Employees Worked With
NA
October 12, 2021
DO NOT TRUST THIS DEALERSHIP. They have lied to me each time I brought my truck in under warranty, and after getting a set of tires that wore prematurely, they continue to lie saying it was poor maintenanc time I brought my truck in under warranty, and after getting a set of tires that wore prematurely, they continue to lie saying it was poor maintenance. They ran an alignment test and said the front was way off, but I had an independant company run the same test and showed the front was perfect. These people lie continually and I will never bring any business here again. Definition of STEALERSHIP right here. More
by Arona360
Employees Worked With
William F Reinhold
August 14, 2021
Great Dealership. Tom Fry did an amazing job. He is a Great Dealership. Tom Fry did an amazing job. He is a super salesmen. He is available whenever I call him. Nick from the finance department is outs Great Dealership. Tom Fry did an amazing job. He is a super salesmen. He is available whenever I call him. Nick from the finance department is outstanding. He is easy to work with. More
by hstinson
Employees Worked With
Joe Mikos
August 01, 2021
Had a great experience buying my Jeep Grand Cherokee L. Staff and facilities are amazing. Ask for Tom Fry when purchasing your next vehicle. Highly recommend. Staff and facilities are amazing. Ask for Tom Fry when purchasing your next vehicle. Highly recommend. More
by Holcombj13
Employees Worked With
Tom Fry, Fred Peacock
June 30, 2021
I bought a 2021 Jeep Wrangler and David & Chuck were phenomenal to work with. I had a few questions and one minor issue and they were immediately responsive. I have and will definitely refer all my frie phenomenal to work with. I had a few questions and one minor issue and they were immediately responsive. I have and will definitely refer all my friends and family! More
by daniele143
Employees Worked With
Joe Mikos
May 28, 2021
Bought car in April, Sales was good. I had a "We Owe" for 3 items, They scheduled me a 8AM Appointment...Car sat for 2 days no communication from Service dept. I started calling on the 3rd day the said they 3 items, They scheduled me a 8AM Appointment...Car sat for 2 days no communication from Service dept. I started calling on the 3rd day the said they fixed 1 of 3 items. Got the car Back the said next week they will finish. Again no communication from service dept. 2 weeks later had another 8am scheduled appointment. Car sat for 2 days , I started calling, contacted my sales rep, No response. 3rd day they called me back and offered a loaner. 1 week went bye..nothing I called and asked ..no call back. I called on day 8 and asked for the Service Mgr. Name. Day 9 I called and asked for the Service Mgr. they gave me his Voice mail. Left msg, Then the Service Dept. called me back car was ready. Ready after 9 days and a scheduled 8am appointment. LOST MY BUISNESS AND REFFERAL. More
by Franco
Employees Worked With
Joe Mikos
May 19, 2021
Great dealership Tom Fry did a super fantastic job with our deal Dealership is clean very professional staff Our 4th purchase from this dealership Thank you our deal Dealership is clean very professional staff Our 4th purchase from this dealership Thank you More
by Sherry
Employees Worked With
Tom Fry
April 08, 2021
Outstanding operation! They were well informed about any concerns that I brought to their attention. Also they made me feel like part of the organization. I could not ask for better representation. concerns that I brought to their attention. Also they made me feel like part of the organization. I could not ask for better representation. More
by Temdcoop@aol.com
Employees Worked With
Tom fry, Joe Mikos
April 02, 2021
Just tried to charge me 168 dollars to turn my headlight adjustment screw.... Unreal. Thought this would be my 2020 Jeep Gladiator service and dealership... Never ever going back. The Service manager was go adjustment screw.... Unreal. Thought this would be my 2020 Jeep Gladiator service and dealership... Never ever going back. The Service manager was gone and the Assistant Manager...The service assistance employees need some serious training. More
by averyforester1
Employees Worked With
Service Dept
March 29, 2021
I've been trying to get a refund for the remainder of my extended warranty which was cancelled on 3/18. I've e-mailed and called Nick Wingle and the General Manager (Jack Holcomb) multiple times. No respon extended warranty which was cancelled on 3/18. I've e-mailed and called Nick Wingle and the General Manager (Jack Holcomb) multiple times. No response. Extremely poor way to treat a customer. More
by pcnale
Employees Worked With
Staff listed above are the only people I've dealt with on this matter.
