New Smyrna Chrysler Jeep Dodge
New Smyrna Beach, FL
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Brought my 2023 Dodge Ram 1500 truck (that I bought at this dealership) in for two recall items and the 7500 mile check. Which included tire rotation and balance. I specifically told them that I wanted a this dealership) in for two recall items and the 7500 mile check. Which included tire rotation and balance. I specifically told them that I wanted a “Roadforce Balance” which is completely different than the traditional tire balance …. They quoted me a price of $191.00 for everything (except recall items … that’s no charge). I waited two days for them to call me to tell me my truck was ready and to come pick it up. They never called me, so I finally called them and they said…. “Oh, Yeah, Your Truck is Ready” nice of them to call me to let me know. I go I. To pick up my truck and the price is now $200 and they didn’t do the roadforce balance. This dealership is the worst for maintenance - Do NOT bring your vehicle there. They will rip you off and do the old “Bait -n-Switch on you. More
Simo was great to work with on purchasing my new Jeep Wrangler. He answered all of our questions and made the whole experience very enjoyable. Wrangler. He answered all of our questions and made the whole experience very enjoyable. More
Excellent experience with Chase and David! My wife and I have been looking at purchasing a new SUV with three rows for our travel and when our grandchildren are visiting. We looked at 4 ot My wife and I have been looking at purchasing a new SUV with three rows for our travel and when our grandchildren are visiting. We looked at 4 other brands and test drove just a few of them. Our friends have a two row Grand Cherokee and another a Grand Wagoneer and they spoke very highly of them. As a result we started our search into the Jeep and was pleasantly surprised that the Grand Cherokee had a limited edition with 3 rows. We connected with Chase Firestone a Manager at New Smyrna Chrysler Jeep Dodge Ram and that started the best experience we've had in purchasing a vehicle. Chase along with David Meeks a sales associate provided us with a test drive on our first visit. First we drove the Limited and then the Overland and David came along with us and did a great job in communicating the features along with how Jeep up their game with the three rows and trims. We never felt pressured by Chase or David, in fact the opposite as it was a relaxing environment and communication. We were both pleasantly surprised by how much we liked them and were leaning towards the GC Limited. With that, we wanted more time to test drive and inspect it more thoroughly. Next day they set us up with a plate and ability to test drive by ourselves and we made our decision to go with the GC Limited. The next step in working on price etc. was as my wife said, "one of the most relaxed and pleasant experience we've had in buying a car". Both Chase and David were professional, personable and so easy going to work with and New Smyrna Chrysler Jeep Dodge Ram are fortunate to have both on their team. We will highly recommend New Smyrna Chrysler Jeep Ram to friends and especially that the request Chase and/or David to work with. Dan & Karen Purchased on 9/19/24 More
Is this a 4 cylinder? If so, I got news for you. They're lying because there is no "passenger side valve cover." It's only got 1 valve cover. Lmao If so, I got news for you. They're lying because there is no "passenger side valve cover." It's only got 1 valve cover. Lmao More
We had an absolutely wonderful experience at New Smyrna Chrysler Dodge Jeep Ram. Tom Fry was our salesman and he was absolutely extraordinary! He showed me all the features on the car and was so patient wi Chrysler Dodge Jeep Ram. Tom Fry was our salesman and he was absolutely extraordinary! He showed me all the features on the car and was so patient with my litany of questions! I would HIGHLY recommend this dealer. The whole buying process was so easy and smooth. The finance guy, also names Tom, was also wonderful. He made sure we got all the warranties I wanted. No one was ever push. Very low key, how can we help you kind of dealership. They’ve earned our business for life! More
Never buy a used car from them super glued under the hood rust on a part that will cost 4,000 to fix sad that they can sell used vehicles like this. My grandson first car. And he was screwed to the max! We p rust on a part that will cost 4,000 to fix sad that they can sell used vehicles like this. My grandson first car. And he was screwed to the max! We put our trust in you gave you 8,000 cash down. And you took advantage of us. We thought dealership would be better and more trust worthy to buy. Called numerous times and got the run around. And he only has had the car a month. More
All our service appointments have been completed with no problems. Thanks to the knowledgeable staff . Definitely continue my business with this establishment. problems. Thanks to the knowledgeable staff . Definitely continue my business with this establishment. More
Excellent customer service and everyone is so personable. This is the 2nd car I’ve bought at this dealership and I’ve been extremely happy both times! We also get our vehicles serviced here! This is the 2nd car I’ve bought at this dealership and I’ve been extremely happy both times! We also get our vehicles serviced here! More