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New Smyrna Chevrolet - Service Center
New Smyrna Beach, FL
31 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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31 Reviews of New Smyrna Chevrolet - Service Center
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March 23, 2023
NSB Chevrolet gave me a quick estimate of everything wrong with my truck. Although communication failed shortly after giving them the approval. I reached out several times over 1-1/2 weeks and b finally wrong with my truck. Although communication failed shortly after giving them the approval. I reached out several times over 1-1/2 weeks and b finally had to drive there to get an update. A short 2 days after my visit everything was completed. More
by dan_cfm
Employees Worked With
Jake
March 21, 2023
Excellent service! Fast and efficient every time! Got us in and out in a timely manner! Fast and efficient every time! Got us in and out in a timely manner! More
by melaniecomeau
February 05, 2023
Dealing with the service department that doesn’t return calls is frustrating. Even called and tried to speak with Jeremy and he never called back after leaving a message that I was having a problem. calls is frustrating. Even called and tried to speak with Jeremy and he never called back after leaving a message that I was having a problem. More
by Heavy Hauler
January 26, 2023
It's always a pleasant experience when we bring our truck in for required maintenance. The service agents are friendly and personable, professional and helpful. The facility is always sparkling clean, incl in for required maintenance. The service agents are friendly and personable, professional and helpful. The facility is always sparkling clean, including the large service bay area. More
by richandtrudy21
Employees Worked With
Did not work with Sales Dept. Worked only with the service dept.
August 04, 2022
I purchased my new 2017 traverse from this dealership with an extended warranty. The warranty is as worthless as the paper it’s printed on. We were not given any guidelines with the warranty, but have ha with an extended warranty. The warranty is as worthless as the paper it’s printed on. We were not given any guidelines with the warranty, but have had it serviced regularly at our own dealership 4 hours away. The claims office stalled for three days with our service manager before saying he needed 4 more receipts. One being for a service my dealership said was not necessary at the time. The other three instances were taken care of by my husband. The receipts are no longer legible, so apparently our claim has been denied. I reached out to the dealership by phone & texts, sending everything from our dealership to them (Joe). Now my texts are being ignored. We’ve learned the ‘extended warranty’ is just a sales tactic with no real intention of honoring it. Whose guidelines are we to go by if no guidelines were even given to us in the first place? We intend to file with the better business bureau. Sad business practice. More
by spyder
Employees Worked With
Joe (all I know)
July 23, 2022
Very professional, helpful and understanding people, great service, ! Amelia was very helpful and Charlie is the best!!! I'm really recommend this dealership ship for everyone. great service, ! Amelia was very helpful and Charlie is the best!!! I'm really recommend this dealership ship for everyone. More
by Kateryna_68
Employees Worked With
June 07, 2021
One of the employees here Issac Newburry just shot up a vehicle in a road rage incident last weekend and the vehicle had children in it! I will never do business with this dealer again who employs convicte vehicle in a road rage incident last weekend and the vehicle had children in it! I will never do business with this dealer again who employs convicted felons who are carrying guns shooting up vehicles with children in it! Not to mention he drove to this dealership and ditched his vehicle after it happen! Do you guys even do background checks? More
by jbdetailing08
Employees Worked With
Issac Newburry
September 30, 2019
Awesome Service and Friendly Dealership I came in with my 1989 C4 Corvette to fix a the spare tire mounting bolt just a few days after I purchased the car on Sept 21st. I did not purchase it I came in with my 1989 C4 Corvette to fix a the spare tire mounting bolt just a few days after I purchased the car on Sept 21st. I did not purchase it from New Smyrna Chevrolet, as these old cars are hard to find. I am new to the area here and do not know any mechanics that are trustworthy in the area. I figured the Dealership was the only place to go. I met Andre' and explained to him what was wrong. He took the time to squeeze me in as it was a busy day there and about 2pm in the afternoon. He also advised me the car was out of alignment, (they checked it right there in the service bay). This was good to know and he advised me that it would be best to leave it, so his top mechanic that works on old classics could do the work on it. I am so glad that I did. The service was great and New Smyrna Chevrolet only did the work required and didn't try to up-sell me on things I didn't need like other dealerships. They garage was really clean where the mechanics work as well as the lobby and the lot. Several people asked me if I was being helped out when I went to pick it up while while Andre' was working with other customers. I will be back in the near future to have all my service work done at New Smyrna Chevrolet. Keep up the good work Andre'! More
by Vette1
Employees Worked With
Andre' Narcisse
October 04, 2018
Great experience I went in for an oil change and walked out with a new truck. The service and sales staff were awesome. I recommend everyone visit here for their next I went in for an oil change and walked out with a new truck. The service and sales staff were awesome. I recommend everyone visit here for their next vehicle. More
by Newtruck19
Employees Worked With
Eric Nyaga, William "Matt" Schaeffer
