New Smyrna Chevrolet - Service Center

Always friendly and honest of work that needs completing on your vehicle. Keeps you informed . . I drive 30 minutes to service my SUV there versus the dealership in my town ! on your vehicle. Keeps you informed . . I drive 30 minutes to service my SUV there versus the dealership in my town ! More

Kitty was amazing! Fast Service. In and out in about one hour. Love the new quick lube center. Fast Service. In and out in about one hour. Love the new quick lube center. More

Service Department checks fluids during an oil change, does not top them off or tell you they are empty. Does tire rotation but does not put air in tires that are low. Prices for oil change & tire rotatio does not top them off or tell you they are empty. Does tire rotation but does not put air in tires that are low. Prices for oil change & tire rotation extremely high. They video tape your car & license plate on entering service department, but do not tell you, is this an invasion of privacy? They can manipulate the pictures of vehicle, adding highlights, scratches, circles, and squares with magic marker. I will NOT take my vehicles to this Dealership again as I'm not sure about their honesty & ethics plus high prices. More

NSC consistently exceeds my expectations every time! From the sales department to the service department, they are the best! From the sales department to the service department, they are the best! More

They do everything in a timely manner and are very nice and friendly in the service department. and friendly in the service department. More

The dealership has zero communication in the service department. I had an appointment and left my 2020 Chevy trail boss at 9:30am. By 2pm that day no one had given me a call or any update. I had to call department. I had an appointment and left my 2020 Chevy trail boss at 9:30am. By 2pm that day no one had given me a call or any update. I had to call and the service advisor was in lunch and they said he’ll call in 30 minutes. By 5pm I still had no call and I had to call them again to see if my truck was staying overnight. I told them I was upset no one ever called me to update me on my truck once but I still had the same problem the next 4 days. I had to call every time and ask for a call back and eventually 4+ hours later they would call back. If I didn’t contact them they wouldn’t have updated me for days. It was VERY sketchy and seemed like I was getting the run around. No one told me what was wrong with the truck they claimed there was something pulling from the battery when the truck was off but couldn’t explain what and then the next day they said there was never issues with the battery and they were wrong and they didn’t find anything wrong but that it’s running now even though it was towed in and was unable to start when I brought it in. Which seems like b.s to have a truck there for 5 days when “nothing was wrong”. Terrible customer service & terrible communication. I will definitely take a drive to Daytona Chevy before ever coming back to New smyrna Chevy even though I live in New smyrna , that’s how bad the experience was. I also requested a supervisor so I could explain my concerns and they said they would have them call me and of course that never happened. This place is a disappointment to Chevy. More

As always, NSB Chevrolet delivers EXCEPTIONAL service! Day before a Holiday Weekend headed up the road and needed an oil change, I called my Service Advisor Jacob McDonald. He was able to make it happen, Day before a Holiday Weekend headed up the road and needed an oil change, I called my Service Advisor Jacob McDonald. He was able to make it happen, get me in and out in a timely manner! Thank You Jacob! My experience at this dealership has ALWAYS been a good one! Everyone at this dealership has been great! Its truly SERVICE with a SMILE! Had a great conversation with my Sale Associate, Anthony Thompson about another purchase of a vehicle in the near future. Looking forward to it Ant!! If you're the market for a new/used vehicle, I highly recommend this dealership More

Jeff Keil was courteous, professional and to the point. I’ll come back for sure! I’ll come back for sure! More

I was traveling in Florida & they were able to fit me in when I just stopped in. . Very efficient & friendly. They kept me informed & made me comfortable. I really appreciate the staff & service. when I just stopped in. . Very efficient & friendly. They kept me informed & made me comfortable. I really appreciate the staff & service. More

We always have a great experience at New Smyrna Beach Chevrolet. Friendly employees that strive for an excellent service experience. Chevrolet. Friendly employees that strive for an excellent service experience. More