New Smyrna Chevrolet
New Smyrna Beach, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
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Terrible< rude sales person (Marsha) My worse truck buying experience ever. Started out great but after I purchased the vehicle, it went downhill fast! Marsha was my sales person and I My worse truck buying experience ever. Started out great but after I purchased the vehicle, it went downhill fast! Marsha was my sales person and I would never ever recommend her. When I gave them an 8 out of 10 rating on a gm survey , I received a nasty rude call from Marsha (while she was on speaker and I had a client with me) Multiple emails to the dealer about this and not a single response. More
Marsha is awesome. Friendly and she gets the results you want. She stays in contact and just seems to care. Live to see her every time I stop by. want. She stays in contact and just seems to care. Live to see her every time I stop by. More
Terrible experience Avoid this place at all costs. Super Shady. I was dealing with the sales manager Eric Nyaga and Danny. I first filled out there appraisal tool on thei Avoid this place at all costs. Super Shady. I was dealing with the sales manager Eric Nyaga and Danny. I first filled out there appraisal tool on their website to get trade in offer. A deal was emailed to me but when I called they would not honortheir online offer. They offered me $7,000 less for my trade in than the deal they emailed me. They did come up a few thousand after I said they weren't even in the ballpark. I was trying to purchase a 2018 F-150 Platinum. I was on the other coast of Florida so I was really having to trust the dealership on the condition of the car. I specifically asked if there was any dents or scratches that they could see before sending it over and they said no there weren't any . They had somebody drive it over after coming to an agreed price. When it arrived I found all kinds of body work that they did not tell me about. It has rips in the seats it has been smoked in there was over spray all over the interior of the engine compartment, the bottom of the hood and inside of the fenders were a completely different color than the rest of the truck, there was wet sanding marks on the rear fender and primer overspray between the cab and bed of the truck . The car had definitely been in for major repairs. They either knew about it and we're trying to hide it and hope I didn't notice or they are incompetent. Severely disappointed after wasting an entire day removing my tonneau cover and other accessories and taking everything out of my trade-in. Not to mention a hit on my credit report. More
Awesome Service and Friendly Dealership I came in with my 1989 C4 Corvette to fix a the spare tire mounting bolt just a few days after I purchased the car on Sept 21st. I did not purchase it I came in with my 1989 C4 Corvette to fix a the spare tire mounting bolt just a few days after I purchased the car on Sept 21st. I did not purchase it from New Smyrna Chevrolet, as these old cars are hard to find. I am new to the area here and do not know any mechanics that are trustworthy in the area. I figured the Dealership was the only place to go. I met Andre' and explained to him what was wrong. He took the time to squeeze me in as it was a busy day there and about 2pm in the afternoon. He also advised me the car was out of alignment, (they checked it right there in the service bay). This was good to know and he advised me that it would be best to leave it, so his top mechanic that works on old classics could do the work on it. I am so glad that I did. The service was great and New Smyrna Chevrolet only did the work required and didn't try to up-sell me on things I didn't need like other dealerships. They garage was really clean where the mechanics work as well as the lobby and the lot. Several people asked me if I was being helped out when I went to pick it up while while Andre' was working with other customers. I will be back in the near future to have all my service work done at New Smyrna Chevrolet. Keep up the good work Andre'! More
Absolutely amazing!!!! New Smyrna is by far the best they were able to get me into a new vehicle and trade my old one in. Everyone was super helpful and friendly!!!! I would New Smyrna is by far the best they were able to get me into a new vehicle and trade my old one in. Everyone was super helpful and friendly!!!! I would definitely recommend this place to people. Thank you so much for an amazing car and a dream come true. More
Thank you New Smyrna Chevrolet Sometimes when purchasing a new vehicle unforeseen issues can occur at no fault to the dealership or the customer. I just want to say thank you to Ma Sometimes when purchasing a new vehicle unforeseen issues can occur at no fault to the dealership or the customer. I just want to say thank you to Marsha Carroll.. The absolute best salesperson I've ever dealt with in all my years of buying vehicles. And believe me it's a lot of years and a lot of vehicles. To just say she is professional knowledgeable personable and courteous is an understatement. She stayed in constant contact with me through the whole process.Thanks again for all you have done. Thank you also to Kitty and Sam in the service department professional & polite through the whole process..Also want to thank Jeremy Kiel for personally meeting with me on several occasions. I absolutely love the vehicle I'm in and couldn't be more happy.. You as well went above and beyond to make it happen.. I would recommend New Smyrna Beach Chevrolet 100%..Great bunch of people. Not only did I leave there with a vehicle I absolutely love,I feel like I made some new friends as well. After the sale it's the service that counts.. And the service was excellent.A+++++.. More
Sales Manager, Brian Speas: Lies, Bait and Switch. just now Unethical Sales Manager: Brian Speas. Sort your reviews by lowest rating and you'll note this dealer has a rich history of hidden costs, just now Unethical Sales Manager: Brian Speas. Sort your reviews by lowest rating and you'll note this dealer has a rich history of hidden costs, bait and switching and false advertising. Probably worthy of a legal inquiry... I Was attempting to purchase a new Z06 Corvette. I haggled initially with the salesman, I believe his name was Rod. I got their best price via a purchase agreement they sent me that same day. This agreement had my trade in information and the out the door price on the bottom like any other. The price wasn't right at the time.... Fast forward a few days then Mr. Sales Manager Brian Speas emails me, just following up I presume... We reconnect on the deal and I send him the same purchase agreement they sent me a few days ago. We haggle a bit and he reduces the out the door price 3500 dollars. We made a deal...Great, I thought... I drive from Orlando ready to do business only to find that Mr. Speas wanted to play games.... Despite the purchase agreement noting they had my trade information and his inquiry regarding if I would be transferring the tag from my trade via our emails, he has the audacity to pretend he'd not known about the trade when I arrived and as such could not honor our agreement. Then when he "sorted" himself out he said the best he could do was $93k out the door, which was $4k more than I was quoted originally. Really? Now you're not even honoring the original purchase agreement you gave me in writing? Nevermind the actual deal we made for $3500 less... The nerve of this guy, i really had to try and compose myself and not get irate... I was that enraged at his dishonesty and that he'd so carelessly waste 6 hours of my time and turn what should have been one of the best days of my life into an utter disappointment. My guess is, he withdrew from the deal after we agreed to the price and he ran credit - sure to find I qualified above what we agreed. Then, conveniently he just decided to forget about the trade. Or, he got a better offer last minutem... You know what's even crazier... the list price of this car was about $76k, and we agreed to $86k, remember? So if the trade in isn't factored in here, that's $10k in taxes and fees alone? Right... So at best he was taking me for a ride on the price of the car, at worst, and this is my belief, he's a fraud, liar and a cheat. He is most deserving of the terrible reputation salesmen have, and furthermore it is because of individuals like Mr Speas that car salesmen have the reputation that they have in the first place. My suggestion, don't shop here and at the very least don't trust anything they say - these people won't even honor what they put in wiriting! More
Treated like family I have had bad experiences in the past with other dealerships so was very nervous and put off buying a new car for as long as I could. A friend of min I have had bad experiences in the past with other dealerships so was very nervous and put off buying a new car for as long as I could. A friend of mine kept telling me to see their salesman Damian so I gave him a call. From that phone call on was one of the best purchases of my life. Damian and Jeremy took the time to make sure I got the vehicle that fit me best and respected my budget. I was able to take it to my mothers to see if she can get in and out easier than the sedan I traded in. They even fallowed up with me a couple days later to make sure I didn’t have any questions on my new Equinox. I wish I knew about them years ago. I will recommend Damian to anyone looking for a new Chevy. More
Awesome Experience! What a great experience I had with New Smyrna Beach Chevy. I was treated with the utmost respect and they were very professional with no pushy sales. What a great experience I had with New Smyrna Beach Chevy. I was treated with the utmost respect and they were very professional with no pushy sales. I told them what I wanted and received nothing less. I received the most for my trade it and got the payments even lower than expected. I highly recommend them and Damien Hall is the guy to see!! I love my Chevy Truck! Thank you! More
purchase of new vehicle after lots of looking and test drives we were able to find our perfect car. Andrew Russo our sales associate went above and beyond to make our experi after lots of looking and test drives we were able to find our perfect car. Andrew Russo our sales associate went above and beyond to make our experience a pleasant one. he did not let us leave until he had went over aot with us, and knew we were happy. we had to go back the next morning and he made sure to go over more stuff with us. He also has called a few times just to check on us and see if there was anything he could do. Overall a great purchase on my 2019 Chevy Trax. We absolutely love it. More