New Smyrna Chevrolet

Tip of the Hat I visited this dealership after checking out others in the area. It was my choice because the sales representative Kenny Tuter and Andre' Narcisse lis I visited this dealership after checking out others in the area. It was my choice because the sales representative Kenny Tuter and Andre' Narcisse listened and appreciated my needs and concerns during the sales process. He was open and fair minded with attentiveness to the details of my request. I entered the buying process with the expectation that the target vehicle require an acquisition from another locale and would necessitate a wait of a day or several days before it was available to inspection and driving. I was pleasantly surprised to learn the model with the exact color, configuration and details was on site. As distinguished from other dealers I visited, the pricing and buying process proceeded smoothly and without undue delay. I was able to take delivery the same day. As car buying goes, the process was not perfect but it was excellent. Thus far the experience with this dealership warrants my unqualified recommendation for prospective buyers. I tip my hat to them. More

very good Again, another great truck buying experience. I have purchased several vehicles from Ronnie Travis. He has always provided a great experience.Everyone Again, another great truck buying experience. I have purchased several vehicles from Ronnie Travis. He has always provided a great experience.Everyone there was friendly. More

Purchase of a 2015 Corvtte Totally immersed in the customer satisfaction, listened to me as a potential buyer, and made every effort to provide me with the car and the deal I wa Totally immersed in the customer satisfaction, listened to me as a potential buyer, and made every effort to provide me with the car and the deal I wanted. Exceptional experience from start to finish. More

Fantastic customer service! This is our second vehicle from New Smyrna Chevy. Not a pushy sales team at all. The best customer service we have ever had at a car dealership. Heath This is our second vehicle from New Smyrna Chevy. Not a pushy sales team at all. The best customer service we have ever had at a car dealership. Heather Charlene Nick and Andre made our transaction easy smooth and comfortable. They have a great professional team here and we recommend this dealership to anyone looking to purchase their next vehicle! We will be back! More

best car buying experience Heather is a fantastic sales person.she made me fell very relaxed when I was looking to purchase my new chevy There was no pressuring sales tactics li Heather is a fantastic sales person.she made me fell very relaxed when I was looking to purchase my new chevy There was no pressuring sales tactics like other dealerships she's very knowledgeable at her job and I would definitely recommend my family and friends to stop by and see Heather. Thank you Heather and new symerna Chevy for making my purchase a great experience . Thomas Sturles More

Poor sales management/oversight I am fortunate enough to have the credit rating and income that I trade cars every year when the rebates come out. This year I visited your dealership I am fortunate enough to have the credit rating and income that I trade cars every year when the rebates come out. This year I visited your dealership in hopes of purchasing a High Country 4x4 that you have. By the way, it has been sitting there for a long time judging from the weathered inventory decal affixed to it. I made an appointment for 9:00 am. When I arrived there, the salesperson was not there as we agreed. I made a later appointment. When I came back, the salesman was making a deal with someone else and didn't have time for me. He directed me to the person at the front counter that was supposed to place a value on my trades. By the way, my trades are extremely clean and ultra-low mileage, since I trade every year. Your representative at the counter did not provide me with any figures, although you had been in possession of my Chevy truck for over 24 hours. Then he proceeded to tell me that one of my vehicles was "too high end" for the dealership and he was trying to get another dealership in the area to buy it. Then, ABSOLUTELY NO FOLLOW UP AT ALL. Is this the way you plan to sell your vehicles? If you wonder why the truck is still sitting there in your inventory, take my comments to heart. Gary Yeoman Ford was thrilled to have my vehicles as trade ins and my business. I hope this is helpful to avoid this recurring in the future with potential customers. Respectfully, Bob Ray More

Local own and Great New staff The "NEW" team of managers and staff is Great and what a fun time buying from this dealer. They help you with every step and make you fell at home. The "NEW" team of managers and staff is Great and what a fun time buying from this dealer. They help you with every step and make you fell at home. They have strong reviews on so many sites like true car, cars.com, edmunds, and I to write on this one here because the reviews are just old. I would come back anytime and so happy to be dealing with local people. The new dealership is going to Great! Thank you for everything. More

Stay away!! Worst dealership!! They use classic Bait and Switch techniques here. They told us on the phone that the car we saw online was there and even though they knew we were ove They use classic Bait and Switch techniques here. They told us on the phone that the car we saw online was there and even though they knew we were over an hour away, they told us to come in to see the car. When we got there, not only was there no such car, they tried to 'put" us in an inferior car and would not even tell us the price when we asked. These people are very dishonest. Don't even go there!!!! More

SALES DEPT/STAFF AWESOME, SERVICE DEPT NOT SO GOOD Just bought our second vehicle from this dealership. We came back because of the great sales staff and their willingness to work with us no matter ho Just bought our second vehicle from this dealership. We came back because of the great sales staff and their willingness to work with us no matter how late we were there! However, the dealer's service after your purchase is not so great. We thought that our first encounter with the service department on our first purchase was just a fluke but the same type of experience happened with our second purchase as well. The clerical staff checking you in and out are more interested in socializing than helping you. Our last visit we asked for a copy of the service records for the vehicle since it had only been serviced at this dealership; however, all we got was a song and dance from the service writer as to how she couldn't print it out that it took a special person to do that, then it needed a signature first, and so on and so. We couldn't even get a copy of the service record for the service that we were there for that day but told she would call us the next business day (well that didn't happen). When we called the dealership and asked to speak to the service manager a week later we were drilled as to why we wanted to speak to them. Once we got to speak to the service manager and explained what we encountered with the service writer we finally got a phone call from the same service writer asking exactly what did we want! She said she would fax the copies however once again it has been two weeks later and we still don't have the copies- POOR CUSTOMER SERVICE!!!! The service department needs a major overhaul. More

Great Staff This is a great place to come in and look for a New or Used auto. The staff understands how to work with you and do not rush you into buying. I will k This is a great place to come in and look for a New or Used auto. The staff understands how to work with you and do not rush you into buying. I will keep coming back and buying from New Smyrna Chevrolet. More