New Smyrna Chevrolet
New Smyrna Beach, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
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Professional and low pressure! From Marsha, to the approving manager to finance, the entire process courteous and seamless. I have purchased over a dozen new cars and this was the b From Marsha, to the approving manager to finance, the entire process courteous and seamless. I have purchased over a dozen new cars and this was the best experience by far. More
Above and Beyond Marsha was amazing, she helped me get the car I wanted AND helped arrange a pickup for my rental. Truly a pleasure to work with. Marsha was amazing, she helped me get the car I wanted AND helped arrange a pickup for my rental. Truly a pleasure to work with. More
New Purchase Inquired by internet first then after the dealer finding a likely truck went to dealer and then bought the truck. Salesman Clint Jack was instrumental Inquired by internet first then after the dealer finding a likely truck went to dealer and then bought the truck. Salesman Clint Jack was instrumental in me making my final decision. More
Horrible Place We purchased a brand new 2016 Chevy Camaro RS Convertible in November 2016, as it was 25% off the MSRP. We worked with Bryan, who was great. When we We purchased a brand new 2016 Chevy Camaro RS Convertible in November 2016, as it was 25% off the MSRP. We worked with Bryan, who was great. When we got to see the finance manager, after sitting in the showroom for 30 minutes, he (Andre) informed us that he had gone ahead and opened a GM credit card and a car loan, without our consent! When we asked what happened to the Capitol One loan we had already secured, he told us that he had spoken with them and that they had told him they couldn't approve the car. Turns out he had given them the full price instead of the discounted one! After three hours, and signing the paperwork 3 times, due to it being incorrect, we finally got to look over the car. They had to program a second remote, another wait of 45 minutes. They promised to clean the car as well, what a joke that was! We unfortunately took the car back to them to have it cleaned by a company they use to professionally clean customer's vehicles. We were guaranteed we would be happy. Sadly, the car came back looking like crap. White stuff all over the black convertible top and the car. On top of that, they said they had to remove some of the clearcoat as the water spots wouldn't come out. Now we have scratches in the paint, beneath the clearcoat! When we went back to complain, we were told that we should have asked to speak to a manager that day. During this whole ordeal, NO ONE BOTHERED TO CONTACT US TO SEE HOW TO RESOLVE OUR ISSUES!!!! We were made out to be the bad guys, and that nothing they would do would make us happy. These people have no clue what good customer service is!! They turned our dream car experience into a nightmare. I have told everyone I know, from Tampa to Homestead, about this horrible, awful dealership. I wouldn't recommend them to anyone. More
Great experience I am very happy with my Chevy Equinox. Marsha was so helpful, kind and knowledgeable. My whole experience was positive. Thank you Marsha, Jeremy and A I am very happy with my Chevy Equinox. Marsha was so helpful, kind and knowledgeable. My whole experience was positive. Thank you Marsha, Jeremy and Andre'. More
You have changed my view on car dealerships I want to say Thank you to Damian Hall is went over and above. He took time and addressed all my questions and I can not say enough and how easy Dam I want to say Thank you to Damian Hall is went over and above. He took time and addressed all my questions and I can not say enough and how easy Damian and the staff at NSB Chevy made my car buying experience. You have changed my view on car dealerships. Thank you again!!! Tina More
THANK YOU NSB CHEVY!! I just wanted to take the time to thank all of the staff at New Smyrna Chevy especially my salesman Clintfor assisting me in the purchase of my new Co I just wanted to take the time to thank all of the staff at New Smyrna Chevy especially my salesman Clintfor assisting me in the purchase of my new Corvette GS!! The process was seemless and unlike some other dealerships in the area they were straight forward and 100% honest the whole way through! thank you again New Smyrna Chevy and Clint we will be seeing you soon to trade in my daughters car.. Rob W More
Car to be picked up already sold a few days befoee We confirmed in the morning 16 of May 2017 withe the owner of the dealership that 2015 Chevrolet Silverado VIN 1GCVKREC3FZ177110 is ready to be picked We confirmed in the morning 16 of May 2017 withe the owner of the dealership that 2015 Chevrolet Silverado VIN 1GCVKREC3FZ177110 is ready to be picked up and when we arrived there they told us that they don't have the car anymore because was sold online by mistake a few days before and they will return the money to the original buyer. We are a transportation company and we are loosing money, time and waisting fuel dealing with this. More
TERRIBLE! Had issues with my paperwork after given the run around and trying to get into contact with someone about it I was told to speak to the manager Eric w Had issues with my paperwork after given the run around and trying to get into contact with someone about it I was told to speak to the manager Eric which was by far the WORST experience I've ever had! He made very degrading comments towards me was complete arrogant and told me that one bad review wouldn't hurt them any. They have NO concept what customer service is about I will not be returning or referring anyone I know to them again. I've purchased 3 vehicles and referred 3 people to them which have also purchased after this experience I will NEVER again do business here save yourself the headache and go elsewhere!! More
So far so good This appears to be a very well run dealership. Bought a late model Corvette a few months ago. Sales staff was not high pressure and provided a relaxed This appears to be a very well run dealership. Bought a late model Corvette a few months ago. Sales staff was not high pressure and provided a relaxed atmosphere. Service so far is friendly and efficient, and helpful. More