New Smyrna Chevrolet
New Smyrna Beach, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
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Great experience with Marsha. Marsha helped me and my family find the perfect truck for us making the process as simple and easy as possible, it was great working with her. Marsha helped me and my family find the perfect truck for us making the process as simple and easy as possible, it was great working with her. More
Fun and honest Went in with a truck in mind but couldnt get the payments to where they needed to be. Matt did not give up on my search for a new vehicle and him and Went in with a truck in mind but couldnt get the payments to where they needed to be. Matt did not give up on my search for a new vehicle and him and the New Smyrna Chevy crew were able to get the job done and payments close to what I wanted. More
Matt was a A plus salesman I wasn't looking for a car my husband was getting a key made and tires rotated and we was just sitting there waiting and here comes Matt he just start I wasn't looking for a car my husband was getting a key made and tires rotated and we was just sitting there waiting and here comes Matt he just started talking and the next thing I knew I was getting a new car he was very nice and I will tell everyone if there looking for a new car or truck to asks for Matt. Thanks again Matt. More
First time car buyer Matt was a great salesman. He was very helpful and made sure that my son left the dealership satisfied with his purchase. He loves his new used 2013 C Matt was a great salesman. He was very helpful and made sure that my son left the dealership satisfied with his purchase. He loves his new used 2013 Chevy Silverado Truck. More
Customer satisfation Everyone at NSB chevrolet extremely friendly and professional. Very impressed with the personnel working there. All the way from salesman. Service pe Everyone at NSB chevrolet extremely friendly and professional. Very impressed with the personnel working there. All the way from salesman. Service personnel. Finance personnel. Management Etc. great job. Special thanks to salesman Matt Schaeffer for his courtesy kindness and patience. More
2017 silverado I felt very satisfied with the deal we made, the price and payment I felt was very fair. The entire staff from our salesmen Matt to Eric the sales Man I felt very satisfied with the deal we made, the price and payment I felt was very fair. The entire staff from our salesmen Matt to Eric the sales Manager and Andre the finance Manager were all curtious and professionall. They stayed well past closing to finalize the deal. Much appreciated guys. More
SOLD ME A TRUCK THAT HAD BEEN IN AN ACCIDENT I purchased a used Silverado on 6-1-2017. The car fax on the truck was "clean" when I purchased the truck. 3 months later, the roof started to leak an I purchased a used Silverado on 6-1-2017. The car fax on the truck was "clean" when I purchased the truck. 3 months later, the roof started to leak and took it to my local dealer for repair. They told me they would not repair it because it had been in an accident and they cannot be sure if the leak was from the repairs or from a defective manufacturer part. I called Mario who sold me the truck about it and had to drive to New Smyrna Beach Chevrolet multiple times to get it fixed. After complaining about the truck being in an accident and not being told, all of the sudden they told me that there was in fact an accident reported on the carfax. They will not return my calls and would not even respond to the BBB complaint I filed against them. I had to file a complaint with the Federal Trade Commission and the Florida Attorney Generals office concerning this issue. More
Warm dealership on a cold day. New years day I went to three dealerships before I landed at New Smyrna Chevrolet. The other dealerships just turfed me off but Rick Mook at N.S.B. Ch New years day I went to three dealerships before I landed at New Smyrna Chevrolet. The other dealerships just turfed me off but Rick Mook at N.S.B. Chevrolet welcomed us and sat with us and most important listened to my needs and found what I was looking for. This was the first time in my life that I actually enjoyed looking for a new vehicle and now that I found a great dealership that I am comfortable with I hope to start shopping for a new vehicle every four years instead of putting the ordeal off until the purchasing of a new vehicle becomes a mad rush. Fred from Port Orange More
Terrible Customer Service I had a specific model Corvette I was looking for. It happens that they had a model meeting all of my criteria. I started my inquiry through the onlin I had a specific model Corvette I was looking for. It happens that they had a model meeting all of my criteria. I started my inquiry through the online chat. About an hour later I receive a call from Clint (Online Sales Manager). I explain to him he has the car I want and that I only want a little more detail regarding the condition before I make the 2 hour drive. He was very polite, promises to get the detail I need and call me back. I waited over 3 hours without a reply. I call and ask for him. He immediately starts answering some of my questions that I had given him but not all. (I am not certain if he had actually checked the things I asked or was just making general replies.) I had one more very specific question. He again promised to go check and immediately call me back. I wait again almost 3 hours with no answer. This is for a car I have already checked insurance on and arranged a friend to take drive me there assuming we would close the deal. I call and ask for the Used Car Manager so I can explain my experience (not expecting anything, just to express my frustration). The guy that answered tells me he is the new and used can manager. Again I highly doubt the new and used car manager is who is answering the phones. I explain my story, express my interest again. He promises to get the keys and call my in a few minutes from his personal cell while he is standing looking at the car so he can answer my questions. In a few minutes I start getting text messages with pictures and get a call. This is yet another salesman who doesn't have the above background. He seems confused by what I am asking (basic questions about tire tread, curb rash on wheels, rock chips, and if the car has been smoked in). This call isn't very helpful. I am yet to hear back from the original "Online Sale Manager" or the "Used New and Used Sales Manager". I am sure they are busy but they made multiple commitments to followup and didn't. I expect better, especially when you are ready to buy a $40K used car from them. Plenty of other places to take my business going forward. More
Great experience! Went there Saturday 1/6 to trade vehicles- ended up trading my dually and Malibu for Silverado and equinox. We were treated very well, and they even b Went there Saturday 1/6 to trade vehicles- ended up trading my dually and Malibu for Silverado and equinox. We were treated very well, and they even bought us food, since we were there all day. Our sales person David Evelyn was very courteous, professional and fun! Sales manager Eric was excellent as well. Thanks, keep up the great work! Rick More