New Rochelle Toyota
New Rochelle, NY
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Very Positive Experience! Jimmy was very professional and pleasant. He communicated with me at all times about my vehicle. My vehicle was returned to me in an excellent conditi Jimmy was very professional and pleasant. He communicated with me at all times about my vehicle. My vehicle was returned to me in an excellent condition. More
Bad Customer Service Salesman lied to me. Said he would put my over miles in new car deal. Now no one calls back. Saddled with $2500.In debt! Salesman lied to me. Said he would put my over miles in new car deal. Now no one calls back. Saddled with $2500.In debt! More
EXCELLENT SERVICE, BEST PERSONNEL. I was welcomed by Mr. Irvin, he is the best Toyota representative I have ever met and I've been in plenty of Toyotas. He helped me out with all my pro I was welcomed by Mr. Irvin, he is the best Toyota representative I have ever met and I've been in plenty of Toyotas. He helped me out with all my problems as soon as I arrived, communicated with me via text and kept me updated with my car service. I would definitely come back to do my service from now on thanks to Mr. Irvin. Christian Torres More
excellent Mr,Walter Smith is simply a wonderful and knowledgeable Service Manager, He kept me informed of any issues happened with my suv., I want to thank him Mr,Walter Smith is simply a wonderful and knowledgeable Service Manager, He kept me informed of any issues happened with my suv., I want to thank him again for his help. More
Excellent Service We had a great experience. This is our sixth purchase from New Rochelle Toyota where we dealt with Billy and the service here is amazing. We highly re We had a great experience. This is our sixth purchase from New Rochelle Toyota where we dealt with Billy and the service here is amazing. We highly recommend. -T Marku More
Excellent Service Irvin Paneto is simply the BEST Service Manger by far! He is very knowledgeable and thorough when handling my service needs. He provides excellent cus Irvin Paneto is simply the BEST Service Manger by far! He is very knowledgeable and thorough when handling my service needs. He provides excellent customer service and is extremely patient, honest and respectful. I give him a 10 out of 10! More
Excellent service- great employees Toyota of New Rochelle makes your experience a breeze from start to finish. I usually go to Walter Smith because he tells you everything you need to k Toyota of New Rochelle makes your experience a breeze from start to finish. I usually go to Walter Smith because he tells you everything you need to know and what will be happening. Walter also texts you while your waiting as to what’s going on and if you have any questions to reach out to him. I’ve never had to return for the same repair. My past and present experiences are all good. Keep up the excellent work you do and your awesome customer service!👍🏼 More
Unparalleled Service Knowledgeable and professional service managers. A special nod to Walter Smith whom I have dealt with since my first vehicle purchase. When I bring my Knowledgeable and professional service managers. A special nod to Walter Smith whom I have dealt with since my first vehicle purchase. When I bring my vehicle in for service, he will review my history and provide service recommendations. That is why my vehicle performs just as well as it did when I bought it. The service managers are extremely accommodating, professional, and knowledgeable. In the 14 years that I have been servicing my vehicles I have never had a negative experience. The level of service provided is unrivaled and should serve as an example to every car dealership. More
Scheduled maintenance and repairs I appreciate Walter Smith's oversight of all work performed on my cars. He insures that all work is done properly and according to my specific reques I appreciate Walter Smith's oversight of all work performed on my cars. He insures that all work is done properly and according to my specific requests. My last service performed on 1/24/2019 required new brakes and belts as well as regular maintenance. Car now stops smooth as silk and no more mouse like belt sounds. Service at New Rochelle has always been surprisingly fast too, less than 4 hours for my last service. New Rochelle also provides WiFi, so I can use my laptop if I choose to wait. More
A very satisfied customer Thanks to my Service Manager 733 Irvin W Paneto, who makes sure, I walk out as a satisfied customer. He has taken care of me in a most curtest and pro Thanks to my Service Manager 733 Irvin W Paneto, who makes sure, I walk out as a satisfied customer. He has taken care of me in a most curtest and professional manner for years. I trust his judgment and advice; best of all he cares. He makes my biannual visit to New Rochelle Toyota rewarding. My Prius purrs like a kitten. More