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New Rochelle Toyota

New Rochelle, NY

4.5
371 Reviews

47 Cedar Street

New Rochelle, NY

10801

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Showing 371 reviews

June 25, 2019

Very Positive Experience! Jimmy was very professional and pleasant. He communicated with me at all times about my vehicle. My vehicle was returned to me in an excellent conditi More

by hidayraramos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Jessiman
Jul 02, 2019 -

New Rochelle Toyota responded

Thank you so much for such an awesome review! I will share this with Jimmy as he will be happy to hear it. Best, Jillian Cruz | jcruz@newrochelletoyota.com

April 26, 2019

Bad Customer Service Salesman lied to me. Said he would put my over miles in new car deal. Now no one calls back. Saddled with $2500.In debt! More

by Greenprincess
Recommend Dealer
No
Employees Worked With
Nate Gray, Roland Riley
April 22, 2019

EXCELLENT SERVICE, BEST PERSONNEL. I was welcomed by Mr. Irvin, he is the best Toyota representative I have ever met and I've been in plenty of Toyotas. He helped me out with all my pro More

by ChristianTorres
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Irvin
Apr 23, 2019 -

New Rochelle Toyota responded

Thank you for your great review, Christian! We're glad to have Irvin on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jillian Cruz | jcruz@newrochelletoyota.com

April 04, 2019

excellent Mr,Walter Smith is simply a wonderful and knowledgeable Service Manager, He kept me informed of any issues happened with my suv., I want to thank him More

by Ralph#1
Customer Service
Recommend Dealer
Yes
Employees Worked With
Walter Smith
Apr 07, 2019 -

New Rochelle Toyota responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Jillian Cruz | jcruz@newrochelletoyota.com

April 02, 2019

Excellent Service We had a great experience. This is our sixth purchase from New Rochelle Toyota where we dealt with Billy and the service here is amazing. We highly re More

by TMarku
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Memisovski, Roland Riley
Apr 03, 2019 -

New Rochelle Toyota responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, Jillian Cruz | jcruz@newrochelletoyota.com

March 19, 2019

Excellent Service Irvin Paneto is simply the BEST Service Manger by far! He is very knowledgeable and thorough when handling my service needs. He provides excellent cus More

by ToyaCruz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Irvin W. Paneto
Mar 20, 2019 -

New Rochelle Toyota responded

Thank you for taking the time to write this review. We are pleased to hear that Irvin was able to provide an efficient and overall positive experience. Best, Jillian Cruz | jcruz@newrochelletoyota.com

March 06, 2019

Excellent service- great employees Toyota of New Rochelle makes your experience a breeze from start to finish. I usually go to Walter Smith because he tells you everything you need to k More

by Snowbunny5565
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter Smith
Mar 06, 2019 -

New Rochelle Toyota responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Best, Jillian Cruz | jcruz@newrochelletoyota.com

February 22, 2019

Unparalleled Service Knowledgeable and professional service managers. A special nod to Walter Smith whom I have dealt with since my first vehicle purchase. When I bring my More

by Gnostic411
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter Smith
Feb 24, 2019 -

New Rochelle Toyota responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, Jillian Cruz | jcruz@newrochelletoyota.com

February 19, 2019

Scheduled maintenance and repairs I appreciate Walter Smith's oversight of all work performed on my cars. He insures that all work is done properly and according to my specific reques More

by New rochelle service 1/24/19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter Smith
Feb 19, 2019 -

New Rochelle Toyota responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Jillian Cruz | jcruz@newrochelletoyota.com

February 15, 2019

A very satisfied customer Thanks to my Service Manager 733 Irvin W Paneto, who makes sure, I walk out as a satisfied customer. He has taken care of me in a most curtest and pro More

by Roswitha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Irwin W Paneto
Feb 17, 2019 -

New Rochelle Toyota responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, Jillian Cruz | jcruz@newrochelletoyota.com

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