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New Rochelle Toyota

New Rochelle, NY

4.5
371 Reviews

47 Cedar Street

New Rochelle, NY

10801

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Showing 371 reviews

May 11, 2023

My wife and I just purchased a new RAV4 from New Rochelle Toyota. And our experience couldn’t have gone better. The star of the show was our sales rep Henry O’Neill. He worked hard to find just the right More

by Peter and Laura
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales manager Darnell
April 12, 2023

I️ went here to buy my first car, and it was a great experience. My sales representative, Samiha, was absolutely amazing. She was very friendly, informed, and ready for any questions. Throughout the pro More

by mmz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samiha Mohamed, Ronny Chavez
March 16, 2023

I have a great experience at Toyota New Rochelle, Mr. Henry O'Neal the sales representative did an amazing job during the whole process. He is very professional and knowledgeable and helped me to choose More

by hectorarauz400
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry O'Neal
December 27, 2022

Irvin from Service is amazing always. Delivers outstanding service. During my visit to Toyota in New Rochelle is always good out come. Thank you. More

by Ayalaben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irvin from Service
Dec 28, 2022 -

New Rochelle Toyota responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Shay Mehta - General Manager - amehta@newrochelletoyota.com

December 09, 2022

Irvin Will Paneto, is phenomenal. The customer service team here is stellar. I've had the amazing privilege of being serviced by Irving. He is very professional, knowledgeable, and in More

by Maggie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irving/Will
Dec 12, 2022 -

New Rochelle Toyota responded

Maggie, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our service team, and we are thrilled to know Irvin went above and beyond to identify and fix the problem with your vehicle and help make the process much easier on you. We will be sure to let him know of your kind words. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, Anthony Cacciola, Service Manager acacciola@newrochelletoyota.com

June 06, 2022

From the minute you walk into this dealership you’ll be greeted like family. Ronnie,Leon, and John are really big hearted people not just dealers looking to sale you a car but to build a long lasting relat More

by queenA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon and John in finance., Ronny Chavez
Jun 08, 2022 -

New Rochelle Toyota responded

We cannot thank you enough for your wonderful review of Williamson Cadillac and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

Jun 08, 2022 -

queenA responded

I would also like to thank the service department for taking excellent care of my SUV. Loai Alashwal was a pleasure to deal with he took time to address all my concerns, and made sure the job was done and Tracey was a Joy. The combination makes for a happy experience everytime. I really love this dealership.

October 26, 2021

Stanley is amazing! First time coming into Toyota New Rochelle center and he made me feel at home. I will never go anywhere else again. I did a trade in and I'm here to Publicly say Stanley went above More

by Natalie
Recommend Dealer
Yes
Employees Worked With
Andres from upstairs was Amazing he made to explained every fine print , Stanley Passoni
Oct 28, 2021 -

New Rochelle Toyota responded

Congratulations on your new vehicle, Natalie. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Stanley was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Jillian Cruz Client Care Manager jcruz@newrochelletoyota.com

August 31, 2021

I really appreciate the dealers Gabe Acosta and Andres they were both very professional and helpful ! They both deserve a raise! Thank you very much! More

by James.g007@icloud.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Gonzales, Jillian Cruz, Gabriel Acosta
Sep 02, 2021 -

New Rochelle Toyota responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Jillian Cruz Client Care Manager jcruz@newrochelletoyota.com

August 04, 2021

Had a great experience getting my vehicle serviced at New Rochelle Toyota! My Service Manager Irvin "Will" Paneto did a great job! Very transparent about what I needed, very clear on pricing and worked with More

by Sammin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Irvin "Will" Paneto
Aug 06, 2021 -

New Rochelle Toyota responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Jillian Cruz Client Care Manager jcruz@newrochelletoyota.com

July 23, 2021

Very happy with my new car, my leasing consultant Mr. Gabe Acosta was very helpful, knowledgeable and guided me through the whole process. I was surprised not to see a plaque of Employee of the year on h More

by cityislandmurray
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabe Acosta
Jul 27, 2021 -

New Rochelle Toyota responded

Hi and thanks for the great feedback! We're very happy that Gabe was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, Jillian Cruz Client Care Manager jcruz@newrochelletoyota.com

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