New Rochelle Toyota
New Rochelle, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 AM
Tuesday 9:00 AM - 7:00 AM
Wednesday 9:00 AM - 7:00 AM
Thursday 9:00 AM - 7:00 AM
Friday 9:00 AM - 7:00 AM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 PM - 5:00 AM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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The first encounter was a little difficult with some misunderstanding/miscommunication. But if the buyer knows his/her maths and stick to his/her budget everything should be OK. Towards the end of the n misunderstanding/miscommunication. But if the buyer knows his/her maths and stick to his/her budget everything should be OK. Towards the end of the negotiation, the sales and his manager confirmed no other fees will be added to our finally agreed upon figures. However, they came later saying that I have to pay for the DMV! Although this amounted for only ~$280.00 I was pissed because I felt like I've been lied to. But we managed through this and the overall experience was good. More
Everyone was very friendly and helpful on the day I signed on to buy my car. My salesman (Harry Satin) was more than helpful and honest. He did everything he could to ensure I was comfortable. When signed on to buy my car. My salesman (Harry Satin) was more than helpful and honest. He did everything he could to ensure I was comfortable. When it came to the final financing I wasn't as careful as usual and fell for the added coverage when presented as an addition to the monthly payment rather than the total cost. My fault. When I returned to pick up the car, Harry was still extremely friendly and helpful while others were less so. Not a big deal since I recognized everyone was busy. More
I thought Racquel was very helpful and professional. I would go to her again in the future. She is knowledgeable and friendly. The rest of the staff was pleasant and courteous. would go to her again in the future. She is knowledgeable and friendly. The rest of the staff was pleasant and courteous. More
I was not looking forward to the car sales person trying to sell me anything and everything until Raquel Diamond became my sales person. She was very sincere, very knowledgable and very thorough!!! I was ve to sell me anything and everything until Raquel Diamond became my sales person. She was very sincere, very knowledgable and very thorough!!! I was very impressed and satisfied with her service and would happily refer ALL my family and friends to her at New Rochelle Toyota. Thank you Raquel for a truly wonderful sales experiense ;)She is fantastic!!!!! More
Harry satin, our sales agent was VERY! VERY! knowledgeable about all the cars we looked at. Harry Satin was very courteous to my sister and I. We both walked away with amazing cars at unbelievab knowledgeable about all the cars we looked at. Harry Satin was very courteous to my sister and I. We both walked away with amazing cars at unbelievable prices. I would absolutely go back and recommend ALL FRIENDS AND FAMILY MEMBERS to go see these guys Joe wright, our loan officer was absolutely commendable. Billy, Nate, Kevin and Christian all treated us like family. Just a great environment to be in. They all had a smile on their face at all times. Thanks Guys!!! :) More
Harry Satin our sales guy, Nate Gray, Christian Roula and Joe Wright were great. I love those guys. They were very helpful and really nice. We were more important than a nice. They cared more about our needs Joe Wright were great. I love those guys. They were very helpful and really nice. We were more important than a nice. They cared more about our needs than just selling a car. Great place and I def will be back for my next car! More
I've recently had a great experience with the New Rochelle Toyota dealership, and specifically Raquel and Nate. Raquel was very accommodating and friendly and made leasing a new vehicle very afforda Rochelle Toyota dealership, and specifically Raquel and Nate. Raquel was very accommodating and friendly and made leasing a new vehicle very affordable and easy! The whole process took just a few hours and was pretty painless. Although they didn't have the exact model in stock that i was looking for, I felt really good about getting into the next closest model at a great price! Upon checking over the vehicle before leaving we did notice a few scratches and interior problems (not their fault), but both her and Nate were extremely accommodating and assured me it would be taken care of at my earliest convenience. And so far they've kept their word, following up right away on scheduling an appt. I have been leasing with Toyota for about 9 years now (almost all w/ New Rochelle) and would highly recommend this dealership to anyone looking for great service at a fair price! More
I loathe the whole car buying experience and so I was blessed to encounter Aida Bones as my sales person. Not only is she probably the most polite person you will ever encounter, but she was efficient a blessed to encounter Aida Bones as my sales person. Not only is she probably the most polite person you will ever encounter, but she was efficient and made the whole "waiting," "negotiating" and "buying" experience less painful. She did everything in her power to shield me from the unnecessary hassle and deliver my new car to me in a timely manner. Furthermore, she came in on her day off just to be there to deliver my car and when it didn't work out that day, her attitude remained positive and upbeat. When we made the final transaction, she was also there way beyond her end of workday. All the other sales people and managers were pleasant and accommodating. The environment is friendly and relaxed. More
Gene was wonderful to work with. He helped every step of the way making sure that I was happy with my purchase. Anytime I have any questions I will defintely look for him. I told everyone go to Toyota and g the way making sure that I was happy with my purchase. Anytime I have any questions I will defintely look for him. I told everyone go to Toyota and get a car. More
The people were friendly as soon as we arrived. Our salesman, Richard, was the best. Personable and informative. Christian the business manager worked hard to get us the best deal. Richard's boss wa salesman, Richard, was the best. Personable and informative. Christian the business manager worked hard to get us the best deal. Richard's boss was helpful and polite. We feel they gave us the best deal out there and a good trade in for our car. Definitely recommend this dealership to friends and family. More

