
New Rochelle Toyota
New Rochelle, NY
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I just bought a car here a few weeks ago. During the purchase I did encounter a couple of problems. I contacted Dominick the General Manager and he called me back within a day. He listened, was sympathe purchase I did encounter a couple of problems. I contacted Dominick the General Manager and he called me back within a day. He listened, was sympathetic and listened to my issues. Dominick and I came to a resolution that made us both satisfied. It is good to know that the upper levels of management do care and are not just in it to make money. Liked: Disliked: More
om may 14,2011,I had the pleasure of working with Nicole Fletcher to purchase a new car,she is a people person,great to talk to,felt comfortable around her always smiling and attentive to every question ask Fletcher to purchase a new car,she is a people person,great to talk to,felt comfortable around her always smiling and attentive to every question ask,nicole is a good addition to toyota dealer of New Rochelle,thank you for your time spent,may god blessed you always.Thanks Derrick DRUMMOND. More
She was very informative, friendly and determined to make sure i was happy with choosing the right car for my needs. I've been to several other dealers and never have i experienced this level professionalism sure i was happy with choosing the right car for my needs. I've been to several other dealers and never have i experienced this level professionalism. I would highly recommend her to my friends and family. More
The reason why I gave this rating is because during my experience with the sales representitive she was able to answer all my question and gave me more knowledge about the vehicle that I was inquiring abo experience with the sales representitive she was able to answer all my question and gave me more knowledge about the vehicle that I was inquiring about. She was very informative and friendly and she came up with a price that we were both comfortable with. More
I've been a loyal customer of New Rochelle Toyota since 1994 and every time I go to lease a new Toyota my experience is better than the last time. Recently I had the opportunity to lease a 2011 Camry,and t 1994 and every time I go to lease a new Toyota my experience is better than the last time. Recently I had the opportunity to lease a 2011 Camry,and the sales representative name is Nicole M. Fletcher and I commend her for the expertise and professionalism:Caring,concern and kind;this are the words with which I can discibe such a promising professional. Miss Fletcher,I thank God to have met you. God Bless and keep up the great work,you are an access to the New Rochelle Toyota Motor Company. More
I was very pleased with the sale of my new 2011 Toyota Camry LE and the overall experience of the staff, from the sales person. Donte ,Darnell and manager Ray and the finance dept Matt Lee was Camry LE and the overall experience of the staff, from the sales person. Donte ,Darnell and manager Ray and the finance dept Matt Lee was great helping me out with the best payment plan I really needed to walk away with my new dream ride. I have been referring everyone that ask me about by new car to New Rochelle Toyota were they will not feel like a number but more like family. Once again thank you guys and I look forward to Doing business with you in the future, More
I was happy with my monthly lease price. And I found everyone pleasant and certainly love the fact that there will be free oil changes and everything was done in a timely fashion If I can I would send e everyone pleasant and certainly love the fact that there will be free oil changes and everything was done in a timely fashion If I can I would send everyone to see this dealership grate group of guys there and by the way you will love the new toyota's More
Harry Satin was a most patient sales person. He used no pressure and was eager to please, and get us the car we wanted at the price we wanted. He was very attentative and made us feel very comfortable. To pressure and was eager to please, and get us the car we wanted at the price we wanted. He was very attentative and made us feel very comfortable. To anyone going to New Rochelle Toyota, I highly recommend them to ask for Harry Satin to be their sales person. He's great!!! Also the whole staff was friendly - always asked if we wanted some refreshment, and always, when they passed us, they said "Hello - how are you?" More
Had a great experience...I walked in knowing what I wanted and knowing the price, I was willing to pay. Did research online before I went in. They did not have the exact vehicle I punched into the com wanted and knowing the price, I was willing to pay. Did research online before I went in. They did not have the exact vehicle I punched into the computer but told me they would do their best to get it. I agreed to look at what they had in their inventory. I found a Toyota Rav4 that met my needs and they met the price. After coming in with all the numbers I thought were fair, I was a little confused at the new options and pricing they were offering. I told them I wanted to go to the web site I used in order to find the pricing to see if the price they were offering was fair. They said absolutely and let me sit on their computers until I punched in all the info I wanted. I am very happy with the deal and the vehicle I got. Donte and Eric were both very accomodating to me. I am a woman and felt they were not condescending in anyway to me. They treated me with respect and kindness. I would definitely buy another Toyota from them in the future! Thanks guys!! More
These guys made buying a car as easy as your gonna get. Real straight forward there were no real surprises. I wasn't sure what to expect as I had bought a car there a few years ago and it wasn't exactly th Real straight forward there were no real surprises. I wasn't sure what to expect as I had bought a car there a few years ago and it wasn't exactly the best experience. I have to say this time around it was like a completely different dealership from appearance (it was clean!) to an extremely friendly staff. My hats off to the new guys there for really turning this place around. My outlook has changed from my previous experience and would definitely reccommend buying a car there now. More