
New Rochelle Toyota
New Rochelle, NY
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Nicole was very friendly and amicable to talk to about purchasing a new Toyota Sienna at the end of May. She was very attentive to my questions and needs and was quick to reach out for help from other sa purchasing a new Toyota Sienna at the end of May. She was very attentive to my questions and needs and was quick to reach out for help from other sales associates or managers to get me the right answers (vs. just making stuff up). Joe was also helpful in getting me financing on Friday night after banks were closed for a Saturday morning delivery. I would definitely recommend Nicole & Joe to others searching for a new car purchase. More
i was made to feel very comfortable from the first moment i entered the dealership, a sales Rep was assigned to me within 5 min from point of entry. Nicole kept her calm & cool through all four hours of what i entered the dealership, a sales Rep was assigned to me within 5 min from point of entry. Nicole kept her calm & cool through all four hours of what i would call torture, at the end i could say that all my wants where met, Thank You Nicole :-) More
I had my eye on a Corolla for a while, the people at Toyota contacted me and kept me posted. They were very helpful, friendly and patient with me. The customer service was excellent and would definitel Toyota contacted me and kept me posted. They were very helpful, friendly and patient with me. The customer service was excellent and would definitely refer my friends to New Rochelle Toyota. More
I was extremely pleased with how charming Patty and Eric were through my buying experience. I previously had contact with Patty; my father purchased a car last year with her, the reason why we went back to were through my buying experience. I previously had contact with Patty; my father purchased a car last year with her, the reason why we went back to her for my purchase. Patty was very knowledgeable and a dream to work with. Eric was pleasantly welcoming and did not waste my time with the cat and mouse game you get at most dealerships. Nor was he condescending or rushing me to come to a decision. We came to a price fairly quickly and most importantly the dialogue prior coming to that price was very gracious. More
My husband and I came in to look for a new car. We were met by Nicole, who proceeded to take us through one of the most pleasant and informative car buying experiences I have ever been through. It’s all met by Nicole, who proceeded to take us through one of the most pleasant and informative car buying experiences I have ever been through. It’s all too common to run into obnoxious car salesman who only wants to get my signature and their commissions as fast as possible. Nicole proved to be a wonderful exception to that cliché. She assured me that I would be coming back to your dealership for many years. More
Amadu was a very professional salesperson. He was friendly and focused on helping us find the right car. He was thorough and assisted us with all the insurance, DMV and other documents after the sal friendly and focused on helping us find the right car. He was thorough and assisted us with all the insurance, DMV and other documents after the sale. In addition he went out of his way to get us the extra key we requested as well as the service manual. This was done within 24 hours of us picking up the car. I will definitely recommend a friend to Amadu. More
I went to the dealership looking for information on cars I knew I wanted a Toyota, but I needed more insight into what I needed to really look for in the car and how the prices vary. At first, I was hesitan I knew I wanted a Toyota, but I needed more insight into what I needed to really look for in the car and how the prices vary. At first, I was hesitant because I went by myself not knowing anything, but when I came in Nicole made me feel very welcomed and spent a lot of time with me answering the simplest of questions with ease which let me know that she was also knowledgeable. So, I definitely plan on going there to get my car. More
Patricia Zimon was our sales person and Joe Wright my financial advisor! loved them! they were great! great service! I will definately recomend this place to all of my friends! And in a few years when I financial advisor! loved them! they were great! great service! I will definately recomend this place to all of my friends! And in a few years when I want to change my car, they will be the first I will go to! More
When I initially came to the dealership, I automatically told Demond that I had a Honda Lease and just wanted to see my options. (I didn't want to haggle and in my head a sales person is not my friend!) W told Demond that I had a Honda Lease and just wanted to see my options. (I didn't want to haggle and in my head a sales person is not my friend!) When showing me the vehicle he specifically asked me what I absolutely had to have in the vehicle,etc, etc. He basically informed me on what Toyota had to offer and met all of my criteria. Demond was at all times, very informative and professional. All of the questions that i asked him, he definately had an answer to my satisfaction. Low and behold, I ended up signing for the vehicle and will recommend friends and family to the dealership. It is quite obvious that he takes pride in his work. My only dissapointment was the status of the rubber floor mats, which is no fault of his. I am hoping that they will be coming in soon. I would give him the highest rating due to the fact that he described and walked me through the entire transaction with ease. I didn't feel pressured. My family and I are extremely please with our purchase. Thank You Demond!!! More
Everyone was very friendly and helpful on the day I signed on to buy my car. My salesman (Harry Satin) was more than helpful and honest. He did everything he could to ensure I was comfortable. When signed on to buy my car. My salesman (Harry Satin) was more than helpful and honest. He did everything he could to ensure I was comfortable. When it came to the final financing I wasn't as careful as usual and fell for the added coverage when presented as an addition to the monthly payment rather than the total cost. My fault. When I returned to pick up the car, Harry was still extremely friendly and helpful while others were less so. Not a big deal since I recognized everyone was busy. More