New Rochelle Toyota

Placed a $500 refundable on my credit card on 8/8, did not purchase the car, and have not been refunded - 20 days later. After two calls detailing my concern, I have been placed on hold and passed around not purchase the car, and have not been refunded - 20 days later. After two calls detailing my concern, I have been placed on hold and passed around to voicemail after voicemail - I no longer get a human. None of the voicemails I leave has yielded a response - BUYER BEWARE!! DO NOT TRUST THIS DEALERSHIP!! More

I was satisfied with the sale with Kasey Guillermo did with me. The one that got me to purchase the RAV4 was the test drive that I never did with the previous sales I had with other cars. The overall kno with me. The one that got me to purchase the RAV4 was the test drive that I never did with the previous sales I had with other cars. The overall knowledge of the vehicle also makes a big plus in the sale. I was very satisfied in the overall of the sale. M. Medina More

I love my new 2011 venza and if it wasn't for the guys at New Rochelle Toyota I would be walking. They work with you and help make the car buying or leasing a great experience. I would recommend any and ever New Rochelle Toyota I would be walking. They work with you and help make the car buying or leasing a great experience. I would recommend any and every one to stop in and give it a try... More

She is the best ! Very helpful! She make me feel very comfortable and convince me to buy car from New Rochelle Toyota instead of Mount Kisco Toyota. Because of her attention and knowledge and profession comfortable and convince me to buy car from New Rochelle Toyota instead of Mount Kisco Toyota. Because of her attention and knowledge and professionalism I became second time a New Rochelle Toyota customer. Thank you Ernestina Martich More

THIS IS THE BEST CAR DEALERSHIP I HAVE BEN TO THE SERV. IS GOOD AND THE SALE PERSON IS VERY NICE AND HELP FULL THANK YOU GUYS. IS GOOD AND THE SALE PERSON IS VERY NICE AND HELP FULL THANK YOU GUYS. More

I had a great experience. I was greeted by a friendly face when I walked in to the dealership and was introduced to Harold Parks who would be my salesman. He took me out for a test drive in the vehicle I face when I walked in to the dealership and was introduced to Harold Parks who would be my salesman. He took me out for a test drive in the vehicle I was interested in (pre owned) and was quite knowledgeable. He was patient and addressed all my issues, the most concerning being a dented rear bumper on the car. He got me a good deal on my trade in and a good price for the pre owned car which included a new bumper!! I have no complaints. He was great! Joe went over all the financial matters with me and again, he too, was very knowledgeable and thorough. I would recommend this dealership to friends and family. Overall, it was a positive experience. Thank you New Rochelle Toyota and a special thank you to Harold Parks! More

Ms. Martich was very professional and took her time to show me the features of the car, negotiated the price and worked diligently so that I could take the car the next day from the dealership. show me the features of the car, negotiated the price and worked diligently so that I could take the car the next day from the dealership. More

I worked with a sales person; Raymond Daniels and Atturo. I got to the show run with an attitude of not wanting to waste time. So when Atturo approached me i asked precisely if they had the sienna i was look I got to the show run with an attitude of not wanting to waste time. So when Atturo approached me i asked precisely if they had the sienna i was looking for. I was looking for a Black Toyota Sienna XLE AWD 2010. He asked me to come in and take a seat. I responded, for what? I don't have time to waste. He however politely told me that by gathering some information will help him in the process of getting me what I wanted. I grudgingly obliged. He intend referred me to Raymond after he had taken some descriptive information of the vehicle i wanted. When i met Raymond i had the same attitude and so when he pointed me to the limited edition sienna 2011 AWD. I told him pointedly that I don't have time and do not want to be in any illusions. I know what I can afford, and that sienna is not within my affordability range and so there was no use looking at it. He replied by saying. I am not saying buy this, I am only trying to make you see what is possible. That statement indeed relaxed me. As I looked at it, I liked it as he encouraged me to sit inside and take a test drive. I told him it was unimportant to me and although I like the car I know I cannot afford it. Raymond then asked me what makes you think so? I told him why I am saying that. He offered he will do all he can to make me get it, based on the condition that i like it. I gave him the go ahead. To cut a long story short, I now have the toyota that I thought I couldn't afford and have already travel with it to Virginia and back to New York. I mean the top of the line Toyota Sienna AWD 2011. I will tell you this. I love it. I have a Honda Odyssey 05 EXL, so i know a little bit about what I am talking about. Raymond Daniels was very helpful and we have struck a friendship. I will always refer anybody desiring to get a car to New Rochelle Toyota and precisely to Raymond. I definitely will not be driving a toyota sienna 2011 AWD Limited if it wasn't for Raymond. He made me believe in what was possible, although I doubted it. At times you may not know what you are capable of until you decide to give it a try. Thank you New Rochelle Toyota and thank you very much Raymond Daniels. All the Managers were great too. Mike, Allen and all. Again Thanks. More

Sales person and Sales manager were knowleagble. They were courtious and respectful of our needs. They were willing to listen to our concerns and assist us in matching the vehichle to our family needs a were courtious and respectful of our needs. They were willing to listen to our concerns and assist us in matching the vehichle to our family needs as well as keeping us within our budget. We would do buisness with this dealership and personnell in the future. More

David was very friendly and extremely patient with our family. We were unsure of what we wanted and very busy at the time. He took the time to explore all of our options with us and was patient while w family. We were unsure of what we wanted and very busy at the time. He took the time to explore all of our options with us and was patient while we made a decision. He also worked hard to work within our restricted budget for the car. More