New Rochelle Toyota
New Rochelle, NY
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Amadu was a very professional salesperson. He was friendly and focused on helping us find the right car. He was thorough and assisted us with all the insurance, DMV and other documents after the sal friendly and focused on helping us find the right car. He was thorough and assisted us with all the insurance, DMV and other documents after the sale. In addition he went out of his way to get us the extra key we requested as well as the service manual. This was done within 24 hours of us picking up the car. I will definitely recommend a friend to Amadu. More
When I initially came to the dealership, I automatically told Demond that I had a Honda Lease and just wanted to see my options. (I didn't want to haggle and in my head a sales person is not my friend!) W told Demond that I had a Honda Lease and just wanted to see my options. (I didn't want to haggle and in my head a sales person is not my friend!) When showing me the vehicle he specifically asked me what I absolutely had to have in the vehicle,etc, etc. He basically informed me on what Toyota had to offer and met all of my criteria. Demond was at all times, very informative and professional. All of the questions that i asked him, he definately had an answer to my satisfaction. Low and behold, I ended up signing for the vehicle and will recommend friends and family to the dealership. It is quite obvious that he takes pride in his work. My only dissapointment was the status of the rubber floor mats, which is no fault of his. I am hoping that they will be coming in soon. I would give him the highest rating due to the fact that he described and walked me through the entire transaction with ease. I didn't feel pressured. My family and I are extremely please with our purchase. Thank You Demond!!! More
Patricia Zimon was our sales person and Joe Wright my financial advisor! loved them! they were great! great service! I will definately recomend this place to all of my friends! And in a few years when I financial advisor! loved them! they were great! great service! I will definately recomend this place to all of my friends! And in a few years when I want to change my car, they will be the first I will go to! More
I bought a new Toyota Camry last month and worked with Raquel Diamond. I feel lucky to have had Raquel as my saleswoman because she is very knowledgable and made purchasing my new car both fast and pai Raquel Diamond. I feel lucky to have had Raquel as my saleswoman because she is very knowledgable and made purchasing my new car both fast and painless. Plus, she is very personable and easy to relate to which makes dealing with her a very pleasant experience. She not only gave me a very fair price for the car, she had me drive it off the lot the same day. And because I had my old car with me, she even drove it back to my house with me so I didn't have to take a taxi back to the dealership to pick up the new car. Now that's service! Because of Raquel's fast work, I had a new car to drive that night for a date I was going on. It never hurts to pick a girl up driving a brand new car. Thanks, Raquel! :-) More
The first encounter was a little difficult with some misunderstanding/miscommunication. But if the buyer knows his/her maths and stick to his/her budget everything should be OK. Towards the end of the n misunderstanding/miscommunication. But if the buyer knows his/her maths and stick to his/her budget everything should be OK. Towards the end of the negotiation, the sales and his manager confirmed no other fees will be added to our finally agreed upon figures. However, they came later saying that I have to pay for the DMV! Although this amounted for only ~$280.00 I was pissed because I felt like I've been lied to. But we managed through this and the overall experience was good. More
Everyone was very friendly and helpful on the day I signed on to buy my car. My salesman (Harry Satin) was more than helpful and honest. He did everything he could to ensure I was comfortable. When signed on to buy my car. My salesman (Harry Satin) was more than helpful and honest. He did everything he could to ensure I was comfortable. When it came to the final financing I wasn't as careful as usual and fell for the added coverage when presented as an addition to the monthly payment rather than the total cost. My fault. When I returned to pick up the car, Harry was still extremely friendly and helpful while others were less so. Not a big deal since I recognized everyone was busy. More
I thought Racquel was very helpful and professional. I would go to her again in the future. She is knowledgeable and friendly. The rest of the staff was pleasant and courteous. would go to her again in the future. She is knowledgeable and friendly. The rest of the staff was pleasant and courteous. More
I was not looking forward to the car sales person trying to sell me anything and everything until Raquel Diamond became my sales person. She was very sincere, very knowledgable and very thorough!!! I was ve to sell me anything and everything until Raquel Diamond became my sales person. She was very sincere, very knowledgable and very thorough!!! I was very impressed and satisfied with her service and would happily refer ALL my family and friends to her at New Rochelle Toyota. Thank you Raquel for a truly wonderful sales experiense ;)She is fantastic!!!!! More
Harry Satin our sales guy, Nate Gray, Christian Roula and Joe Wright were great. I love those guys. They were very helpful and really nice. We were more important than a nice. They cared more about our needs Joe Wright were great. I love those guys. They were very helpful and really nice. We were more important than a nice. They cared more about our needs than just selling a car. Great place and I def will be back for my next car! More
Harry satin, our sales agent was VERY! VERY! knowledgeable about all the cars we looked at. Harry Satin was very courteous to my sister and I. We both walked away with amazing cars at unbelievab knowledgeable about all the cars we looked at. Harry Satin was very courteous to my sister and I. We both walked away with amazing cars at unbelievable prices. I would absolutely go back and recommend ALL FRIENDS AND FAMILY MEMBERS to go see these guys Joe wright, our loan officer was absolutely commendable. Billy, Nate, Kevin and Christian all treated us like family. Just a great environment to be in. They all had a smile on their face at all times. Thanks Guys!!! :) More