New Rochelle Toyota
New Rochelle, NY
Filter Reviews by Keyword
By Type
Showing 375 reviews
I had my eye on a Corolla for a while, the people at Toyota contacted me and kept me posted. They were very helpful, friendly and patient with me. The customer service was excellent and would definitel Toyota contacted me and kept me posted. They were very helpful, friendly and patient with me. The customer service was excellent and would definitely refer my friends to New Rochelle Toyota. More
I was extremely pleased with how charming Patty and Eric were through my buying experience. I previously had contact with Patty; my father purchased a car last year with her, the reason why we went back to were through my buying experience. I previously had contact with Patty; my father purchased a car last year with her, the reason why we went back to her for my purchase. Patty was very knowledgeable and a dream to work with. Eric was pleasantly welcoming and did not waste my time with the cat and mouse game you get at most dealerships. Nor was he condescending or rushing me to come to a decision. We came to a price fairly quickly and most importantly the dialogue prior coming to that price was very gracious. More
My husband and I came in to look for a new car. We were met by Nicole, who proceeded to take us through one of the most pleasant and informative car buying experiences I have ever been through. It’s all met by Nicole, who proceeded to take us through one of the most pleasant and informative car buying experiences I have ever been through. It’s all too common to run into obnoxious car salesman who only wants to get my signature and their commissions as fast as possible. Nicole proved to be a wonderful exception to that cliché. She assured me that I would be coming back to your dealership for many years. More
I went to the dealership looking for information on cars I knew I wanted a Toyota, but I needed more insight into what I needed to really look for in the car and how the prices vary. At first, I was hesitan I knew I wanted a Toyota, but I needed more insight into what I needed to really look for in the car and how the prices vary. At first, I was hesitant because I went by myself not knowing anything, but when I came in Nicole made me feel very welcomed and spent a lot of time with me answering the simplest of questions with ease which let me know that she was also knowledgeable. So, I definitely plan on going there to get my car. More
Amadu was a very professional salesperson. He was friendly and focused on helping us find the right car. He was thorough and assisted us with all the insurance, DMV and other documents after the sal friendly and focused on helping us find the right car. He was thorough and assisted us with all the insurance, DMV and other documents after the sale. In addition he went out of his way to get us the extra key we requested as well as the service manual. This was done within 24 hours of us picking up the car. I will definitely recommend a friend to Amadu. More
When I initially came to the dealership, I automatically told Demond that I had a Honda Lease and just wanted to see my options. (I didn't want to haggle and in my head a sales person is not my friend!) W told Demond that I had a Honda Lease and just wanted to see my options. (I didn't want to haggle and in my head a sales person is not my friend!) When showing me the vehicle he specifically asked me what I absolutely had to have in the vehicle,etc, etc. He basically informed me on what Toyota had to offer and met all of my criteria. Demond was at all times, very informative and professional. All of the questions that i asked him, he definately had an answer to my satisfaction. Low and behold, I ended up signing for the vehicle and will recommend friends and family to the dealership. It is quite obvious that he takes pride in his work. My only dissapointment was the status of the rubber floor mats, which is no fault of his. I am hoping that they will be coming in soon. I would give him the highest rating due to the fact that he described and walked me through the entire transaction with ease. I didn't feel pressured. My family and I are extremely please with our purchase. Thank You Demond!!! More
Patricia Zimon was our sales person and Joe Wright my financial advisor! loved them! they were great! great service! I will definately recomend this place to all of my friends! And in a few years when I financial advisor! loved them! they were great! great service! I will definately recomend this place to all of my friends! And in a few years when I want to change my car, they will be the first I will go to! More
I bought a new Toyota Camry last month and worked with Raquel Diamond. I feel lucky to have had Raquel as my saleswoman because she is very knowledgable and made purchasing my new car both fast and pai Raquel Diamond. I feel lucky to have had Raquel as my saleswoman because she is very knowledgable and made purchasing my new car both fast and painless. Plus, she is very personable and easy to relate to which makes dealing with her a very pleasant experience. She not only gave me a very fair price for the car, she had me drive it off the lot the same day. And because I had my old car with me, she even drove it back to my house with me so I didn't have to take a taxi back to the dealership to pick up the new car. Now that's service! Because of Raquel's fast work, I had a new car to drive that night for a date I was going on. It never hurts to pick a girl up driving a brand new car. Thanks, Raquel! :-) More
Everyone was very friendly and helpful on the day I signed on to buy my car. My salesman (Harry Satin) was more than helpful and honest. He did everything he could to ensure I was comfortable. When signed on to buy my car. My salesman (Harry Satin) was more than helpful and honest. He did everything he could to ensure I was comfortable. When it came to the final financing I wasn't as careful as usual and fell for the added coverage when presented as an addition to the monthly payment rather than the total cost. My fault. When I returned to pick up the car, Harry was still extremely friendly and helpful while others were less so. Not a big deal since I recognized everyone was busy. More
The first encounter was a little difficult with some misunderstanding/miscommunication. But if the buyer knows his/her maths and stick to his/her budget everything should be OK. Towards the end of the n misunderstanding/miscommunication. But if the buyer knows his/her maths and stick to his/her budget everything should be OK. Towards the end of the negotiation, the sales and his manager confirmed no other fees will be added to our finally agreed upon figures. However, they came later saying that I have to pay for the DMV! Although this amounted for only ~$280.00 I was pissed because I felt like I've been lied to. But we managed through this and the overall experience was good. More