
New Rochelle Toyota
New Rochelle, NY
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From the moment we walked into New Rochelle Toyota in November of 2012 we saw that the employees there were different than at the previous Toyota Dealerships we had visited that day. They were extremely November of 2012 we saw that the employees there were different than at the previous Toyota Dealerships we had visited that day. They were extremely nice and helpful, but not in a "sleazy" way where you feel like someone is sweet-talking your money out of your wallet, instead they seemed like genuinely nice, personable people who seemingly cared about your car purchasing experience as much as and maybe more than what they would be getting out of the exchange. This was very refreshing. When we returned first in late December 2012 and then in early January 2013 we were greeted with the same niceness as described and more, and this was a completely different set of employees as the first time we were there. Pavel made us feel comfortable, and really did a great job taking care of every little thing. They made sure that every aspect of our car buying experience was comfortable, even staying late to accommodate us twice after the rest of the building had closed for the night. Pavel, Shaikh, and Allen were great to work with. More
This was our fourth car purchased at this dealer. Their service is outstanding which is one of the reasons we keep coming back. Their sales persons are very patient and knowledgeable about the vehicles. service is outstanding which is one of the reasons we keep coming back. Their sales persons are very patient and knowledgeable about the vehicles. More
My mother and I came to New Rochelle Toyota to turn in a Corolla we had previously leased and to hopefully get a newer model. Everyone from the greeter at the door to the floor staff were friendly and atte Corolla we had previously leased and to hopefully get a newer model. Everyone from the greeter at the door to the floor staff were friendly and attentive. The staff was very helpful in discussing our options and answering all questions we had about moving forward. When we decided to get a new lease Billy and Patty were very accommodating and committed to making sure we left with a car that we wanted. Billy made it a point to make sure we got the most out of this experience and our purchase. We are very satisfied with our new 2013 Corolla S and our entire experience with the New Rochelle Toyota staff. More
This is my third car purchased from the dealership. The salesman Richard was very helpful and efficient explaining options and prices. Billy and Richiemade sure the car was ready the next day...I'm very h salesman Richard was very helpful and efficient explaining options and prices. Billy and Richiemade sure the car was ready the next day...I'm very happy. More
David Ceballos salesman was extremely professional courteous and honest. The process was pleasant and the finance manager Andy was also very professional and honest. I highly recommend New Rochelle To courteous and honest. The process was pleasant and the finance manager Andy was also very professional and honest. I highly recommend New Rochelle Toyota to anyone looking for a hassle free car buying experience. More
I have never had such a GREAT experience at a car dealership such as this! From the start I had a bad experience in another Toyota dealership, therefore I was not going to return to that one. I was dealership such as this! From the start I had a bad experience in another Toyota dealership, therefore I was not going to return to that one. I was greeted and welcomed into this dealership much better then the original. I was seated quickly and helped fast. I was able to get my truck apraised and a price on the car I wanted. I was given so much time and pacients I was floored! I was so glad I was helped in a decent way like I was human. They took their time and bared with me while I thought before I agreed! I will soooooo0o0o0o0o0 recomend this dealership and Steven Davis to friends and family! More
great experience better then other dealers. The service was friendly and fast.The hours of service were so helpful for a working person.the work was done well. was friendly and fast.The hours of service were so helpful for a working person.the work was done well. More
The service received was great and quick. Pavel Ihnatovich and Allen Stern were outstanding. If you are looking to purchase a car this is the dealer you should check out. Ihnatovich and Allen Stern were outstanding. If you are looking to purchase a car this is the dealer you should check out. More
Excellent Professional service from all personnel. Customer service very friendly & answers all questions. Dealership Bright, clean & save atmosphere to be in. You have my business for my next new ca Customer service very friendly & answers all questions. Dealership Bright, clean & save atmosphere to be in. You have my business for my next new car. Keep uo the good work. Thanks More