New Rochelle Toyota

This dealership has provided me with the very best, individualized service I have ever experienced. They went above and beyond at every turn to help me with vehicle selection, preparation, and financin individualized service I have ever experienced. They went above and beyond at every turn to help me with vehicle selection, preparation, and financing to get me in my new 4 Runner in less than 24 hours. I recommend New Rochelle Toyota as an outstanding, personalized dealership. There is simply no reason to go anywhere else. The men helping me were Robert Enoch and Joe Wright, and I am grateful to them for their professionalism, and skilled effort on my behalf. More

WeI were ready for a new car but unsure whatwe really wanted. After 8 years of driving an acura, I cant tell you how excited I am that i own a Toyota. Mohammed made us feel comfortable from the moment wanted. After 8 years of driving an acura, I cant tell you how excited I am that i own a Toyota. Mohammed made us feel comfortable from the moment we walked into the showroom. His customer service skills go above expectations!! He truly helped make our decision easy. Billy also helped this whole experience a very easy and comfortable one. They are two great representitives of Toyota! I have been in the customer service field for 25 years and they both exhibit great customer service skills as well as representing the Toyota brand in its finest form! More

Great customer service. Very informative, didn't try to push me through the door and send me on my way with a bad deal! Would definite come back in the future. Jason was a great salesperson as well. Fri to push me through the door and send me on my way with a bad deal! Would definite come back in the future. Jason was a great salesperson as well. Friendly, yet very educated on the vehicles and their specs. More

Great experience. Very knowledgeable professionals made this purchase of my 2013 Prius enjoyable! I highly recommend this dealership for a purchase of a new or used Toyota. this purchase of my 2013 Prius enjoyable! I highly recommend this dealership for a purchase of a new or used Toyota. More

STAY AWAY! Do NOT buy a car here or get your car serviced here! I took my Matrix in for a simple oil change. Everything seemed fine. The service rep told me I needed a new battery, and it cost $181. When here! I took my Matrix in for a simple oil change. Everything seemed fine. The service rep told me I needed a new battery, and it cost $181. When I refused, he tried to pressure me to buy it. No big deal. I drove off, thinking everything was fine. But my engine was making a weird noise, and the maintenance required and the check oil lights were on. So the next morning, I took my car to Greenwich Toyota. Turns out, New Rochelle Toyota drained all of the oil from my car, but NEVER put new oil in. And my car battery is fine. No need for a new one. Avoid New Rochelle Toyota at all costs. This place STINKS! p.s. A few years ago, I tried to buy a Camry from New Rochelle Toyota. We agreed on the price, I put down a deposit, and we were all set. Two days before I was supposed to pick up my new car, I called to confirm. They told me the price went up $2,000. I had to fight for three weeks to get my deposit back. More

I bought a beautiful white V6 Camry here yesterday. While shopping for the car, I have talked to at least 30 car salesmen, but non of them was able to give me an honest and plain explanation of the fees and shopping for the car, I have talked to at least 30 car salesmen, but non of them was able to give me an honest and plain explanation of the fees and expenses involved in the lease agreement. I was offered different degrees of rip off deals, and was constantly denied understanding the price structure, and it usually ended in "This is the best price, but you have to buy it now, right now!" Do not fall for this. Then I came to New Rochelle Toyota, and talked to Paul Agosti, and for the first time was able to gain insight of how the how deal works. He was patient, courteous, informative and was not pushy. We went through different models and trims, different down-payment options and all the fees involved. I was still shopping around afterwards, but when I called Paul again, and he knocked off the price by 10% and knowing what a good experience I had over there, I knew New Rochelle Toyota was "the" place. All the other guys over there were also very polite and accommodating, thanks everybody! P.S. When I showed the offer I got from Paul to one of the other NYC Toyota dealers, the guy almost got a heart attack, he couldn't believe by how much this offer was better than the one he gave me! More

This was my fourth lease transaction with New Rochelle, Toyota. I was happy to see that Billy Memisovski was still employed at this location. He treated me as a #1 customer. The sales representative Ramo Toyota. I was happy to see that Billy Memisovski was still employed at this location. He treated me as a #1 customer. The sales representative Ramon Hart was outstanding. The financial department was also extremely helpful. I have been very satisfied with this location and will continue to lease again in 2016 with this same location. Clean cars, and large show room. A rating! More

I have to share the great experience I had at New Rochelle Toyota and why I have given them the highest rating. I've spent countless nights debating whether to fix my car, buy a used car, or lease a Rochelle Toyota and why I have given them the highest rating. I've spent countless nights debating whether to fix my car, buy a used car, or lease a new one. Everyone at NR Toyota from the car salesman, Robert Enach, to the sales manager, Billy Memisovski, was extremely knowledgeable and fair in terms of presenting the valuable information I needed to come to my decision. Not only did they hold my hand throughout the sale, they were friendly, sincere, patient with my questions, and never ever pushy. Although my credit was far from perfect, they worked with me and I was able to keep my payments as low as I wanted them. I traded in my car for a new 2013 Rav 4 and the trade in price was comparable (and in some cases) higher than most dealers were offering me. I came in very late the first night and they sat and talked with me until way after closing time. I had been in the market to get a new car for a while and this was by far the best experience I had. Please stop in and talk to these guys if you are contemplating a change in your wheels. You'll be happy you did. More

Richard and Gladys Cruz were given excellent customer service and excellent quality of work from Sales Manager Billy Memisovski and Richard Malamut. Billy Memisovski always go over and beyond in helping service and excellent quality of work from Sales Manager Billy Memisovski and Richard Malamut. Billy Memisovski always go over and beyond in helping us to make a decision, whether to purchase or a lease a new car. It has been a great pleasure to do business with Billy Memisovski, and also for Billy to assist us with our new 2013 Toyota Avalon Limited. Billy is the best and is a great asset to your firm!! Richard Malamut did an excellent job, as well. Very happy customers, Richard and Gladys S. Cruz More

Made appointment to test drive an advertised 2011 Sienna. They showed the car but said that "a customer walked off with the key" and so we couldn't test drive it. After haggling price and financing Lawrenc They showed the car but said that "a customer walked off with the key" and so we couldn't test drive it. After haggling price and financing Lawrence, the sales guy, tried to get us to sign a revokable purchase agreement based on a test drive the following day, "when they located the key." We passed and Lawrence said "we'll cut a new key tomorrow morning and call you." Lawrence not there the next day. Now the story changes to "the key was taken by an employee who will return it at 1PM." We wait. It's nearly 3PM and still no key found. As a fiction writer, I enjoy how amateurs embellish their tales drama, intrigue, mystery and obvious prevarication. But buy a car from such people? Red pencil Toyota of New Rochelle. More