New Rochelle Toyota
New Rochelle, NY
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My salesperson was very friendly. NEVER pressured us to buy. He answered every question. The Finance Manager who finalized the paper work was just as nice NEVER pressured us to buy. He answered every question. The Finance Manager who finalized the paper work was just as nice More
I had a fantastic experience purchasing my Land Rover Defender with Travis at Toyota of New Rochelle! He was incredibly helpful, communicated excellently, and made the entire process smooth and stress-fr Defender with Travis at Toyota of New Rochelle! He was incredibly helpful, communicated excellently, and made the entire process smooth and stress-free. The pricing was competitive, and they were very flexible in working with me. Travis went above and beyond to ensure I was happy with my purchase. Highly recommend him and the dealership for a seamless car-buying experience! More
Christian was great he absolutely crushed it with me he was very informative he helped me under stand everything and the staff were a vibe they definitely made it enjoyable was very informative he helped me under stand everything and the staff were a vibe they definitely made it enjoyable More
They passed my car inspection with cracked tires and that is illegal in nys. It took them three times of me complaining my car did not feel right to tell me I needed new tires. But charged me for extras in b is illegal in nys. It took them three times of me complaining my car did not feel right to tell me I needed new tires. But charged me for extras in between. More
Travis was amazing, very kind, and friendly. He helped me through the car buying process; was able to get me the car that i wanted quickly. Only delay was from the manufacture it self. He was ve He helped me through the car buying process; was able to get me the car that i wanted quickly. Only delay was from the manufacture it self. He was very on top about getting back to me with updates and was able to answer any concerns that i had. Truly a good and honest person to deal with! More
Dealership is amazing. Celeste Vera been working with us for 20 Years!!! She never disappoints when we need a new car for the family. You can always count on them! Celeste Vera been working with us for 20 Years!!! She never disappoints when we need a new car for the family. You can always count on them! More
My wife and I recently purchased a used car from New Rochelle Toyota, and we must commend our sales representative, Travis Short, for his outstanding service. From the moment we walked in, Travis demons Rochelle Toyota, and we must commend our sales representative, Travis Short, for his outstanding service. From the moment we walked in, Travis demonstrated a level of customer service and integrity that truly set him apart. One instance that stood out was how Travis managed a challenging situation. We arrived at the dealership to complete our purchase but Travis was running late with a previous customer. He notified us before arriving and worked to expedite the closure of the previous customer’s purchase, literally running through the dealership to process their paperwork as quickly as possible. This demonstrated his commitment to all his clients, not just the ones in front of him, as well as a sense of urgency that is rarely seen from most workers, not just a sales representative at this dealership. Additionally, Travis went above and beyond when it came to the condition of our vehicle. Initially, we were told that a stain on one of the seats could be removed as part of the purchase, but later, his management informed us that it couldn't be done and there was no ability to discount the price, which was extremely disappointing. We agreed to move forward with the purchase anyway. Instead of taking the easy route and selling us the car as-is, Travis took the time and effort to get the stain removed anyway before we came back to pick up the car. This completely reversed what would have otherwise been a very negative car buying experience. This act of going the extra mile demonstrates a level of integrity and work ethic that is rare and highly commendable. Travis's dedication to customer satisfaction and his strong work ethic made our car-buying experience exceptional. We highly recommend Travis to anyone looking for a positive and trustworthy car purchase. More