New Motors

He spent a lot of time with me to help me acquire my car. He knew what I was looking for and found it for me! He knew what I was looking for and found it for me! More

Steve was great he found us the BMW X3 we were looking for at a price we could not pass up. He was knowledgable and honest. Great service. for at a price we could not pass up. He was knowledgable and honest. Great service. More

I've been to this dealership on a couple occasions in the last two years. I've always had a pleasurable experience until now. It almost seems as if their sales tactics have changed from being helpful and i last two years. I've always had a pleasurable experience until now. It almost seems as if their sales tactics have changed from being helpful and informative to spew as many cheesy lines as possible and get the customer into the dealership. While browsing the new cars on the lot all the salesperson wanted to do was "get information so I can put you in the right car." "Why don't we head inside so I can get some information and put you in the right car." Seriously, I don't need you to put me into the right car. I need you to go get some keys so I can make that decision myself. Luckily, I live equidistant to New Motors and Mikan VW in Butler. We decided to purchase our new car from them instead. More

The dealership has a beautiful showroom. The inventory was huge. Stephen was very helpful with my purchase and I would definitely recommend this dealer to anyone. Steve is the best and very handsome. was huge. Stephen was very helpful with my purchase and I would definitely recommend this dealer to anyone. Steve is the best and very handsome. More

I HAD 2 BAD EXPERIENCES. OVERCHARGED THE FIRST TIME. REP SAID HE PUSHED THE WRONG BUTTON. SECOND TIME I WENT IN FOR AN OIL CHANGE. THE MECHANIC SAID I NEEDED NEW BRAKES AND ROTORS. I BOUGHT MY KIA RONDO BRA SAID HE PUSHED THE WRONG BUTTON. SECOND TIME I WENT IN FOR AN OIL CHANGE. THE MECHANIC SAID I NEEDED NEW BRAKES AND ROTORS. I BOUGHT MY KIA RONDO BRAND NEW IN JANUARY 2008. I HAD 34,000 MILES ON MY RONDO. HAVE HAD MANY NEW CARS AND NEVER PUT ROTORS ON ANY OF THEM. I QUESTIONED WHY AND HOW. DOUG SAID THE MECHANIC SAID I NEEDED THEM. I HAD THEM PUT ON. TOLD THE REP I WANTED THE OLD ONES BACK. NEXT DAY I WENT TO THE STATE POLICE AND THERE WAS NO WHERE NEAR WORN OUT BRAKES OR ROTORS. STATE OFFICER CALLED NEW MOTORS. I WENT UP LATER AND PICKED UP A CHECK FOR $308.00. I DO NOT TRUST THEM AND FROM NOW ON I WILL QUESTION EVERY ISSUE THAT ARRIVES. I NEVER QUESTIONED THEM UNTIL THEY OVERCHARGED ME $26.00. AFTER THAT I WILL QUESTION EVERYTHING. More

Carol found the exact car we were hoping to purchase very quickly. The sales process went very smoothly. We had good communication to keep us up to date on when the car would be arriving. Once it arrived quickly. The sales process went very smoothly. We had good communication to keep us up to date on when the car would be arriving. Once it arrived we were able to pick up the car at our convenience. More

I could not have asked for a better experience when buying/leasing my first vehicle. Mindy was just great! very sociable, and informative. It was very nice to have someone listen to what i wanted rathe buying/leasing my first vehicle. Mindy was just great! very sociable, and informative. It was very nice to have someone listen to what i wanted rather than do what needed to be done to meet a quota. Mindy took the time to run different numbers to get me as close to the monthly payment I felt comfortable with. The general manager did my financing and got me the best deal possible. There is nothing that could have been done to make my experience better. More

The salespeople were very knowledgeable and friendly. Nate respected my time, did not rush me, humored my thoroughness (on test drive an in general), and overall made the car buying experience very pleas Nate respected my time, did not rush me, humored my thoroughness (on test drive an in general), and overall made the car buying experience very pleasant. On the transactional side, Allen was very friendly, explained all of the paperwork well, and was very easy to work with. I have the feeling that the staff at New Motors is genuinely interested in making sure my experience as a customer goes well and that they want to maintain me as a customer. More

The experience of buying my new first car went extremely smoothly. I was very comfortable working with Shane Harney. He is calm, patient, and knowledgable. He really took time to show me everything on the smoothly. I was very comfortable working with Shane Harney. He is calm, patient, and knowledgable. He really took time to show me everything on the car and to be sure I understood it. I can't recommend him highly enough! More