New Motors

Purchase of a 2018 Subaru Outback Shane is the best. We were under a tight time constraint and he and the service team made it happen. They inspected and detailed our 2012 along with Shane is the best. We were under a tight time constraint and he and the service team made it happen. They inspected and detailed our 2012 along with getting the paperwork ready for us to drive our 2018 Outback off the lot all in the same day. I couldn't ask for any better service! More

Fantastic These guys were great! Seth Murphy is the guy to help with all things related to used Subaru's and I assume everything else on the lot. No regrets and These guys were great! Seth Murphy is the guy to help with all things related to used Subaru's and I assume everything else on the lot. No regrets and nothing less than satisfactory. More

Best Dealer Experiance Seth Murphy was professional throughout. We traveled long distance to purchase the car, therefore an accurate description was key to our purchase. Seth Murphy was professional throughout. We traveled long distance to purchase the car, therefore an accurate description was key to our purchase. The car was as described by Seth. Also the dealership was flexible with a price adjustment to accommodate needed repairs which were fully disclosed. Seth Murphy has answered any questions regarding our car after the purchase and also followed up months after to ensure our satisfaction. I would highly recommend dealing with Seth and the dealership. More

No pressure I have never been to a car dealership like New Motors Subaru. At no time did I feel any pressure to do anything. Kyle let me move at my own pace and a I have never been to a car dealership like New Motors Subaru. At no time did I feel any pressure to do anything. Kyle let me move at my own pace and answered all my questions directly, no hedging. They are one of a kind in auto sales. Second to none. More

Caring, easy, and comfortable I wanted to buy the new Forrester, but didn't want to have to deal with the sales process. My husband is out of town for an extended period, so he wo I wanted to buy the new Forrester, but didn't want to have to deal with the sales process. My husband is out of town for an extended period, so he worked with someone online to make the deal happen. I was given an appointment to come in, sign a few papers, and then leave with the car "within 20 minutes or less". Unfortunately, when I arrived, the paperwork was not completed due to a power of attorney mix-up and I had to start from the beginning. Shane was there when I walked in and immediately started to help make the situation easy, peaceful, and painless. He had Andrew, the sales manager talk with me and help expedite the process. Vlad helped me through the financing process in just a few minutes and I wasn't pressured for "Add-ons". Shane made this the best car-buying experience for me! I highly recommend Shane and New Motors! More

Best Experience in Erie We have purchased cars at two others dealerships in Erie and have had bad experiences.....pushy salesmen, deceptive pricing, refusing to negotiate. O We have purchased cars at two others dealerships in Erie and have had bad experiences.....pushy salesmen, deceptive pricing, refusing to negotiate. Our experience at New Motors was the complete opposite. No pressure, no hassles. Our salesman Kyle was agreeable and knowledgeable. We were not pressured to make a decision. We felt we got a fair price. More

My subaru experience The salesman, Tony, was extremely knowledgeable about the cars I was interested in. He was the most. Helpful car salesman I have ever dealt with. I wo The salesman, Tony, was extremely knowledgeable about the cars I was interested in. He was the most. Helpful car salesman I have ever dealt with. I would highly recommend him in the future. More

Great experience! My car-buying experience from New Motors was efficient and fun! Test drive was scheduled promptly, Kyle was awesome to work with, and the paperwork wa My car-buying experience from New Motors was efficient and fun! Test drive was scheduled promptly, Kyle was awesome to work with, and the paperwork was completed in a breeze. Even though I came relatively late in the day, I didn't feel rushed at all. Kudos to you guys! Oh, and of course I love my Outback :) More

Excellent Service During my husband and mines most recent visit to New Motors, we purchased our 3rd and 4th Subaru. Taneeka communicated with us digitally prior to our During my husband and mines most recent visit to New Motors, we purchased our 3rd and 4th Subaru. Taneeka communicated with us digitally prior to our visit to provide us with various cars and pricing that were within our interest range. She was very prompt in her responses and customer oriented. Taneeka and Shane worked closely together to pull the cars we were interested in and had them ready to test-drive upon our arrival to the dealership. Having worked with Shane during our car purchase in 2013, this was another extremely enjoyable process. He listened to our desires and was able to tailor the buying options to fit our needs. Nicole made the financing and paperwork portion of the process very quick and easy. With the help from Taneeka, Shane, and Nicole, we were able walk out of New Motors with two cars within just a couple hours. From start to finish, all three were geared towards meeting our needs and making us feel comfortable with every decision. They were friendly, personable, and professional. We look forward to working with them again with all future car buying experiences! More

Appointment to see & drive a car Keisha Hines scheduled appointment for us to drive vehicle. After driving 40 miles, we were told vehicle had a deposit, I called 3 times after to ask Keisha Hines scheduled appointment for us to drive vehicle. After driving 40 miles, we were told vehicle had a deposit, I called 3 times after to ask about it, was told it was still available. Asked to talk with manager, and they hung up on me !!!! Will NEVER deal with them again !!! More