New Motors

Such a pleasant experience! I just arrived in the lot, looking at the first Outback I saw and was greeted by Tony Confer who immediately made me feel welcome and comfortable, yet I just arrived in the lot, looking at the first Outback I saw and was greeted by Tony Confer who immediately made me feel welcome and comfortable, yet not pressured in any way. I must say that this is a different experience than what occurred the last two times (2000 and 2011) that I paid a visit to New Motors. Then it was as if I didn't even exist. THANK YOU TONY. Tony was knowledgeable, helpful, seemed willing to try and meet my car needs - and succeeded! He (and his manager) were able to find the color that I wanted, with the options that I wanted and now I am happy everyday that I start my Outback, see it in a parking lot, and feel it on the road. Thanks so much to Tony and everyone at New Motors who made my buying experience was pleasant one. More

Amazing I can't begin to explain how much I love this store!! Mr. New has been in business in Erie Pennsylvania since 1971 and I can see why he is so successf I can't begin to explain how much I love this store!! Mr. New has been in business in Erie Pennsylvania since 1971 and I can see why he is so successful. He has a great group of people that work for him. I will definitely recommend everyone here. More

Easy to deal with worked for the needs of the customer. Excellent overall buying experience John Gwin very professional sales associate. Taneeka Shetler of Internet sales is very professional. Every questi Excellent overall buying experience John Gwin very professional sales associate. Taneeka Shetler of Internet sales is very professional. Every question I asked was answered and they both worked hard for my business. More

Professional and accommodating For my wife and I this was the car buying experience you expect at a dealership selling high end vehicles. Everyone was professional and accomadating, For my wife and I this was the car buying experience you expect at a dealership selling high end vehicles. Everyone was professional and accomadating, a first class experience. Thank you, Bob, Nicole and Gabe, we look forward to coming back. More

Superior Customer Service My experience at New Motors was wonderful from start to finish. The dealership is very modern and clean with many things to keep the customer feeling My experience at New Motors was wonderful from start to finish. The dealership is very modern and clean with many things to keep the customer feeling relaxed and comfortable. Every employee from the service department to finance is very professional and courteous. My salesman (Shane Harney) was extremely knowledgeable and was sure to demonstrate every option that was included in my new car interest. He was entirely professional and friendly and made every effort to ensure that I was taken care of properly. Mr. Harney goes above and beyond to guarantee that needs are met. I would most certainly recommend this dealership and Shane to my friends, family, and coworkers knowing that they would be in the best of care. More

Sales Shane was a good salesman when it came to knowledge and friendliness and professionalism. However I think in the future a Sales person should be requi Shane was a good salesman when it came to knowledge and friendliness and professionalism. However I think in the future a Sales person should be required to give the car fax to each individual buying a used car. It boils down to integrety. More

Excellent Customer Experience My experience purchasing a 2017 BMW X5 from Bob Masi at New Motors was by far superior to all others in the past. From the moment I walked into the d My experience purchasing a 2017 BMW X5 from Bob Masi at New Motors was by far superior to all others in the past. From the moment I walked into the dealership, Bob made me feel very comfortable. I appreciate the fact that he was a thorough consultant, rather than a salesman, with the number one priority of understanding my needs. As a result of Bob's professional and friendly style, I purchased my new car within 24 hours of the test drive. The rest of the purchase experience was also outstanding. Allen Yingling fully explained the various financing options and I appreciate how quickly I moved through the financial process. And the information session with BMW Genius Nicholas Dylewski was truly superb. Based on my excellent customer experience, I recommend you seek out Bob Masi and New Motors for your next vehicle purchase! More

Cruise control :-) New Motors has friendly staff and salesmen (Andrew B. sold me my car), and it's a nice, clean dealership. I got a good deal on my trade-in + a great d New Motors has friendly staff and salesmen (Andrew B. sold me my car), and it's a nice, clean dealership. I got a good deal on my trade-in + a great deal on my new Jetta! Overall good experience and would recommend to anyone thinking of buying a Volkswagen. More

Easy experience My experience was friendly and helpful from the first email I sent to signing the paperwork. They even called me a few days after I signed saying anot My experience was friendly and helpful from the first email I sent to signing the paperwork. They even called me a few days after I signed saying another bank responeded with a lower rate.. Saving me half the intrest. Overall very happy with New Motors. More

Excellent transaction and dealership My wife and I just purchased a 2017 BMW 330xii GT S from Stephen Quinn, New Motors, Inc. Client Advisor. His business card is entitled "Profiles in A My wife and I just purchased a 2017 BMW 330xii GT S from Stephen Quinn, New Motors, Inc. Client Advisor. His business card is entitled "Profiles in Achievement' and we would rank his salesmanship and customer service profile to be stellar in every possible way. Stephen has a very relaxed and professional approach when interacting with clients. He was extremely helpful and eagerly seeking our business, without resorting to a 'high pressure' approach. It was because of our comfort with him that we closed our deal on the same day as our appointment ... something we rarely do. We were also especially appreciative of the services of Allen Yingling in Finance; Nicholas, BMW Genius; and, Brandon in the parts department. We had previous purchased a 2010 VW Beetle from New Motors and we just experienced our second outstanding transaction with the dealership. More