
New Motors
Erie, PA
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2,018 Reviews of New Motors
New motors has a cozy, friendly feel to it that makes you feel comfortable and safe when purchasing a vehicle. Stephen Kolenda welcomed us with a big smile and helped get me in my vehicle in a very timely ma feel comfortable and safe when purchasing a vehicle. Stephen Kolenda welcomed us with a big smile and helped get me in my vehicle in a very timely manner. More
I would like to take a moment to express my appreciation and gratitude to the sales team at New Motors in Erie, PA. From the day my wife and I walked into the sales showroom where we were very warmly and p and gratitude to the sales team at New Motors in Erie, PA. From the day my wife and I walked into the sales showroom where we were very warmly and professionally greeted by BMW Genius/Client Advisor, Donovan DeBoe, to the day our appointment was made to pick up our custom build 2025 BMW 330i xDrive Sedan, the service we received was second to none. We had visited several dealerships prior to our visit to New Motors only to be disappointed by pushy sales staff attempting to persuade us into settling for something they had on the lot, never presenting the option of ordering a custom build. Donovan also showed us some options on the lot and in the showroom, but he took the time to listen to us and quickly realized a custom build might be a better choice to meet our expectations. Donovan made the experience as stress free as possible. We had so many questions and met with him multiple times where he very patiently worked with us. We found him to be extremely knowledgeable about the product, and if he wasn't 100% sure of something, he consulted the BMW team to get answers. He assisted us step by step in building the car, carefully and thoroughly explained all of the standard and extra features and packages that were available. We were then able to place an order for a car that we would be proud of and happy with. After the car was ordered, Donovan kept us updated on the process. We found his updates reassuring due to the months it took to process. Once the car arrived at the dealership, Donovan notified us and expedited the final processing to ensure we could pick the car up as soon as possible. The car met and in some ways exceeded our expectations. We honestly couldn't be happier with the entire process from start to finish. We feel confident that we will do business with New Motors for years to come and will be sure to recommend their services to friends and family. More
I absolutely loved working with Robby Quinn. He made the whole process so easy and fun! I didn’t even look at another dealership because I only wanted to work with him. He made the whole process so easy and fun! I didn’t even look at another dealership because I only wanted to work with him. More
Brad was awesome! Everyone was very friendly & helpful! We went to a few Subaru dealerships & chose to come back to this one because they were so helpful! Everyone was very friendly & helpful! We went to a few Subaru dealerships & chose to come back to this one because they were so helpful! More
We’ve purchased several vehicles from New Motors BMW and have always had a positive experience. Robby and Steve Quinn are customer-focused, product experts that worked hard to understand and meet our car have always had a positive experience. Robby and Steve Quinn are customer-focused, product experts that worked hard to understand and meet our car buying needs. More
My family has purchased three Subarus at New Motors. We also have our Subarus serviced at the dealership. Our salesperson, Steve Kolenda, was very good to deal with and very helpful. We will continue We also have our Subarus serviced at the dealership. Our salesperson, Steve Kolenda, was very good to deal with and very helpful. We will continue to do our car shopping at New Motors in the future. More