New England Motor Cars, LLC

We recently purchased a conversion mini-van for our family. We could not have picked a better place, Craig, our salesman, was knowledgeable, supportive and thorough. He remained patient and answered family. We could not have picked a better place, Craig, our salesman, was knowledgeable, supportive and thorough. He remained patient and answered all of our questions. He made the process easy and comfortable. He was great. Thanks also to Sean and the other gentleman who helped us with adjustment. What a great times. Diane L. More

I always like to check out the ratings online before purchasing and I checked out New England Motor Cars rating with the BBB and it was A+ just like my purchase. I am very happy with my Acura MDX, Andre purchasing and I checked out New England Motor Cars rating with the BBB and it was A+ just like my purchase. I am very happy with my Acura MDX, Andrew made the whole transaction quick and painless. I would recommend New England Motor Cars to my friends and family. More

I spent a few weeks searching for a Jeep Grand Cherokee and found a nice clean priced well below other dealers that I have recently visited. Pleasant experience, easy transaction, no pressure, no pain. Wil and found a nice clean priced well below other dealers that I have recently visited. Pleasant experience, easy transaction, no pressure, no pain. Will be back for another vehicle for my daughter shortly. More

Andrew Dale is a crook! They sell lemons and then refuse to honor warranties. They don't reply to calls, letters, or e-mails and don't have regular hours. BEWARE! He does business under a number of diffe to honor warranties. They don't reply to calls, letters, or e-mails and don't have regular hours. BEWARE! He does business under a number of different company names and has had some of his companies dissolved against his wishes by authorities. More

I purchased a 1999 Ford Explorer from this dealership & i would positively NOT recommend anyone buying a car from him again. I had limited funds that i received from an auto accident and i was looking f & i would positively NOT recommend anyone buying a car from him again. I had limited funds that i received from an auto accident and i was looking for a suv, my previous vehicle was a chevy blazer, when i saw thia explorer on their website. Went out for a test drive, the vehicle seemed ok, except for the broken drivers seat, which he said he would fix, i decided to purchase the vehicle. I went back a week later with my check and the very next day, the engine light come on, I could open the drivers door and the vehicle kept stalling and i am having trouble with the brakes. I drove it to them, and of course they said they would fix it all and i could pick the car up in a couple of days. No problem, went back and picked the car up & went grocery shopping, opened up the back hatch and it almost landed on my head, a strut was broken. Once again i took it back and he said he would fix it. Picked it up again & took it to a reliable station to have it inspected & it FAILED. Took it back to Andrew and again he said he would send it out to have it fixed and to come back later in the week. Look I'm going on at almost 2 1/2 weeks after purchasing this vehicle and its in the shop more than I have it it my physical possession. I once again took it back to have it inspected and it FAILED again, dare i say ***. I asked Andrew where he was sending the car to to have it fixed and i took it down there myself. The mechanic assured me he would fix the problem. He told me that at the request of Andrew they were to only "Bandaid" any issues so it could pass the inspection and nothing more. At this point i had them put the xxxx sticker on and honest to god the very next day a sensor came on and i took it to an independent dealer and they did a diagnostic check & said that there was a fuel emission leak, just what I needed. I had already called the BBB & they informed me that the car did not meet the lemon law, because I picked up the vehicle 1 week after signing the purchase & sales agreement, but it qualified under the used car law, so Andrew had 30 days to fix everything to make it sticker/inspection ready. I informed the mechanic of this and the emission leak was done properly. 5 months after purchasing the xxx the brakes & roters and a ball joint went at a cost of $900, then the drivers seat broke (wasn't properly fixed) and I can't afford a new one, the seat is still broken to this day. Since purchasing the vehicle, i've spent $2400 and it only cost $4700 to purchase. I would avoid this dealer like the "BLACK PLAGUE". Check out his rating on the BBB website, he failed. More

Great dealership. I traded in my F250 and got a great price for it, The WRX i bought was sold at a great price and all of the insurance and registration legwork was done quickly and completely. Andrew D price for it, The WRX i bought was sold at a great price and all of the insurance and registration legwork was done quickly and completely. Andrew Dale was totally professional, I would recommend this dealership to anyone. More

I went in and test drove a 2006 BMW X5 3.0. I loved the vehicle, but there was not enough power. Andrew asked me if I was interested in a 4.4i V8 he had coming in. Two days later, Andrew called me, and I vehicle, but there was not enough power. Andrew asked me if I was interested in a 4.4i V8 he had coming in. Two days later, Andrew called me, and I drove down to look at the SUV. The vehicle was absolutely mint condition, in one of my top three colors. The price beat anything I could find on cars.com or craigslist. Andrew and New England Motor Cars handled everything - new plates, title, insurance, financing at a great rate, and had the vehicle detailed and waiting for me two days later. So far, no problems and I love the SUV. Complete hassle free transaction and excellent service. More

Avoid this dealer. I had the same experience as another poster here. I traveled several miles to view a car and I was told the car was being detailed and could be seen in 2 days. I called to be sure the ca poster here. I traveled several miles to view a car and I was told the car was being detailed and could be seen in 2 days. I called to be sure the car was back. I was told to call in 2 days. After another call I was told to call back in another day. I said the car must be a "ghost" because I have heard about it but nobody has seen the vehicle. The representative became agitated and said he had no control over the matter of the listed car being available as shown on their website. The next day I called and was told the car came in the night before and was sold in the morning. After being reassured repeatedly I would be called to view the car when the vehicle was available this dealer just gave empty promises. Avoid this business like the plague. More

I highly recommend New England Motor Cars for the purchase of your next vehicle. I shopped around a few dealers before making my purchase and found the service at New England Motor Cars to be above a purchase of your next vehicle. I shopped around a few dealers before making my purchase and found the service at New England Motor Cars to be above average. Before making the purchase, I had my loan pre-approved with AAA and they were able to offer me a lower rate and were able to accommodate by busy schedule by staying after hours so I could get my car before the weekend. If you shop around like I did, you will see the difference and most definitely purchase from them. Andrew Dale was a pleasure to deal with and made my purchase effortless. A+++ More

Month ago I found a vehicle I want in this dealership and give them a call and make an appointment to test drive the vehicle and he said ok, you can come down anytime during thier business hours, I lived in give them a call and make an appointment to test drive the vehicle and he said ok, you can come down anytime during thier business hours, I lived in Cranston RI and took me 50 minutes to get into thier place and when I get there the vehicle I want is not available cause they said its in the shop to fix something. I said I drove almost an hour to get here then the vehicle that I made an appointment to test drive is not available? Andrew said, theres nothing he can do just come back some other day and well let you test drive the vehicle. These people are bunch of crook and liers. BEWARE ON THIS DEALERSHIP... More