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New Country Toyota of Saratoga Springs
Saratoga Springs, NY
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My first trip for service for my Camry Well I think You should offer more snacks and drinks for the customers that have to wait for so long.Other then that I was happy with the over all ser Well I think You should offer more snacks and drinks for the customers that have to wait for so long.Other then that I was happy with the over all service.I bought a 2019 camry xse This is the second camry I have owned from new.My last one I traded with 165,000 miles and 11yrs old I never had any problem with it that cost over 100.00 The whole time I owned,that wasn't normal wear and tear.I didn't want to trade it for a new one I loved it,My spouse talked me into it.I take trips a lot.Thank you Betty Gavin and Wayne More
Outstanding experince My first experience with the New Country Service Department was in one word great. Someone was there to meet me as soon as drove my Rav 4 up to the My first experience with the New Country Service Department was in one word great. Someone was there to meet me as soon as drove my Rav 4 up to the side door. What stood out to for was the staff. They made you feel like you were important to them. Very folks. Very nice waiting area. When the service was completed they spend the time to go over was done and answered any questions I had. First glass operation. More
New Country treats you like family Every time I have been there for service, I have left feeling like I am in great hands. Naomi always greets everyone with a smile, courtesy and profe Every time I have been there for service, I have left feeling like I am in great hands. Naomi always greets everyone with a smile, courtesy and professionalism. She is extremely knowledgeable and takes her time explaining everything you need. Joe Moran always goes out of his way to make sure you are taken care of, regardless how busy he is. I had a recurring issue that he personally took care of and got it right. I will never go anywhere else. More
Tacoma tonneau Courtesy, professionalism and offered to take care of a recall in timely fashion. Also took care of New York State iinspection which was due. Warmly Courtesy, professionalism and offered to take care of a recall in timely fashion. Also took care of New York State iinspection which was due. Warmly greeted and thanked for patronage. More
Great service The service department did a really good job with my Toyota Tacoma with everything they had to work with and I would recommend then to work on a Toyot The service department did a really good job with my Toyota Tacoma with everything they had to work with and I would recommend then to work on a Toyota vehicle of any model More
Excellent service Took me on time, ready when supposed to be. Even checked something else for me. Have coffee and cookies, except Nature Valley are very crumby and I le Took me on time, ready when supposed to be. Even checked something else for me. Have coffee and cookies, except Nature Valley are very crumby and I leave a mess. More
Great service for my Tacoma ! New Country Toyota service dept has always provided me with great service for the past 10+ years . Whatever my Tacoma needed , they fixed it to perfec New Country Toyota service dept has always provided me with great service for the past 10+ years . Whatever my Tacoma needed , they fixed it to perfection . Just recently had the frame replaced under warranty. Now my 2007 Tacoma is like a new truck ! I highly recommend them ! Great service and honest estimates . They won’t sell you something your vehicle doesn’t need . I trust them and highly recommend their service dept . More
Most professional, courteous dealership ever! Everyone at this dealership is amazing. Starting with Naomi who will genuinely greet you at the front desk, always with a warm, sincere smile. She i Everyone at this dealership is amazing. Starting with Naomi who will genuinely greet you at the front desk, always with a warm, sincere smile. She is very knowledgeable and thorough. Not only did she have all the documentation I asked for, but I over heard her explaining a situation with a different customer in the waiting area and she remained poised, professional, knew exactly how to diffuse this difficult customer in such a professional way. Way to make Toyota look good! Joe Moran, bless him, I show up on the wrong day and he takes me anyway and never even pointed it out to me. Once I realized I was there, embarrassed, on the wrong day, he minimized it and said "we accommodate our customers" I have never had that kind of service before. They will always have my business. More
Car service was Joe and his team members are excellent, caring and knowledgeable! I have been with Toyota service Saratoga for over 8 years, I have no issues and comp Joe and his team members are excellent, caring and knowledgeable! I have been with Toyota service Saratoga for over 8 years, I have no issues and complain with the service. Toyota is leader in quality! More
My experience was excellent My service person was great. He called me when the car was ready. And had everything was ready when I got there. It was perfect. My service person was great. He called me when the car was ready. And had everything was ready when I got there. It was perfect. More