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New Country Toyota of Saratoga Springs
Saratoga Springs, NY
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Time and again, I am overly impressed with my experiences at New Country Toyota. I recently needed help with my truck. It involved a large repair with a rebuild. I was kept apprised thru the entirety of at New Country Toyota. I recently needed help with my truck. It involved a large repair with a rebuild. I was kept apprised thru the entirety of the job. I again am exceptionally pleased to the point where I will only purchase and service my vehicles through New Country!! More
They were quick and they have an awesome wait area and clean bathroom. One thing I do wish is that they had a car wash and wash your vehicle when I was done. Steet Toyota in Gloversville does that for you clean bathroom. One thing I do wish is that they had a car wash and wash your vehicle when I was done. Steet Toyota in Gloversville does that for you. More
great service Any time I have needed service on my vehicle the service department has been quick to properly diagnose the problem, order the parts needed and instal Any time I have needed service on my vehicle the service department has been quick to properly diagnose the problem, order the parts needed and install them in a quick professional manner. More
Always excellent service. I have never been disappointed. With my newer issues, Eric kept me apprised of the service details and how it was going to be resolved. I am exceptionally pleased with how everythin With my newer issues, Eric kept me apprised of the service details and how it was going to be resolved. I am exceptionally pleased with how everything was handled. More
My Tundra was 9,000 miles beyond its warranty when the starter needed to be replaced. Joe and the team in the service department didn’t think twice about the mileage, they replaced the starter at no cost starter needed to be replaced. Joe and the team in the service department didn’t think twice about the mileage, they replaced the starter at no cost to me. That part would’ve cost almost $1000. Nobody beats that customer service. Toyota customer for life! More
Great service Great service center.They treat you wonderfully.Love the lounge and coffee machine.Always there to serve your needs.and follow up with a phone call Great service center.They treat you wonderfully.Love the lounge and coffee machine.Always there to serve your needs.and follow up with a phone call More
Recalls Brought car in for several recalls. Dropped car off a day prior to appointment as it was convenient for me to do so. New Country must have started se Brought car in for several recalls. Dropped car off a day prior to appointment as it was convenient for me to do so. New Country must have started service almost immediately as my car was ready for pick up early the following morning. Service intake crew is very customer oriented and friendly and their operation is very efficient. It is a real pleasure dealing with the service department. I highly recommend them. More
Service Good Service Department. Easy access to get in and out of. Nice lounge. Is there any way I could put the TV on Fox News next time? Good Service Department. Easy access to get in and out of. Nice lounge. Is there any way I could put the TV on Fox News next time? More
Warranty Service Had a small issue with Tundra. Service department got it me right in the next day, diagnosed the problem, discovered it was covered under warrantee a Had a small issue with Tundra. Service department got it me right in the next day, diagnosed the problem, discovered it was covered under warrantee and fixed the issue. They kept me informed along the way and the vehicle was ready when they promised it. More