New Country Toyota of Saratoga Springs

Engine light We had a engine warning light come on and they took us right in. The problem was fixed and we went on our way. Very good service. We had a engine warning light come on and they took us right in. The problem was fixed and we went on our way. Very good service. More

Good service When I came in for my appointment, it was rather busy. However, the employees were able to get me in pretty quickly and get the paperwork done. Also w When I came in for my appointment, it was rather busy. However, the employees were able to get me in pretty quickly and get the paperwork done. Also when I picked up the car I was able to just get in and leave, which was nice. More

Three cars New country was able to juggle the work required on three different cars within one week. Only one car was a Toyota. They have a ride service which is New country was able to juggle the work required on three different cars within one week. Only one car was a Toyota. They have a ride service which is as invaluable as I had to do this on my own. More

Love our Toyotas and New Country... Buy and service there.. For many years we have bought Toyotas at New Country in Saratoga Springs... We then service our vehicles with them... Never had a problem.. Staff alw For many years we have bought Toyotas at New Country in Saratoga Springs... We then service our vehicles with them... Never had a problem.. Staff always courteous and helpful.. Over the years we have owned many different makes and models.. Now only Toyotas!! Great cars and trucks.. More

Service I would not take either of my vehicles anywhere else. They have the best service department. I highly recommend anyone to go there, all of my family I would not take either of my vehicles anywhere else. They have the best service department. I highly recommend anyone to go there, all of my family does. More

CPO car purchase I had a great CPO Camary purchase at New Country. Their salesman John Kirkwoood was very helpful and pleasant to work with on mycar purchase. I had a great CPO Camary purchase at New Country. Their salesman John Kirkwoood was very helpful and pleasant to work with on mycar purchase. More

Purchase experience My experience with Dan Miller, my sales consultant and Eric LaClair , business manager, was excellent. They were both respectful and professional i My experience with Dan Miller, my sales consultant and Eric LaClair , business manager, was excellent. They were both respectful and professional in helping us through the purchasing process. They were very articulate in explaining both the financial and the mechanical and operational aspects of our purchase. We would highly recommend them to anyone. Love our new RAV-4 SE. More

Great peolple. Went out of their way to help me find roof ra Went in for 25k service. Was asked if I had questions. Told them I wanted a roof carrier and was told they don't exist. They went out of their way and Went in for 25k service. Was asked if I had questions. Told them I wanted a roof carrier and was told they don't exist. They went out of their way and found one that I am having installed today. Great group of people More

place to go The staff was knowledgeable, friendly and very fun to deal with. Cary Hickey ( salesperson )was very helpful and did her best to make sure our experie The staff was knowledgeable, friendly and very fun to deal with. Cary Hickey ( salesperson )was very helpful and did her best to make sure our experience was great. She got us the deal we wanted and was not pushy like some at other dealerships. We would gladly do business with her again. More

No post sale service There's a reason why there are so many 1 ? reviews. I purchased my Tundra from them 8 years ago with the side glass tinted. They sold it to me, inspec There's a reason why there are so many 1 ? reviews. I purchased my Tundra from them 8 years ago with the side glass tinted. They sold it to me, inspected, and registered it. I bring it in for NYS inspection and they told me that they would have to remove the tint for it to pass. No problem you'll do that for free, I ask. The answer was "no". I reminded the service rep that they sold me this vehicle with the tint and that the NYS tint law was in effect at the time of sale. The reply was "they really didn't enforce the law back then" WHAT? The law is the law. NCT sold, inspected, and registered a vehicle that was illegal to drive in NYS roads. This was their chance to correct their error. They had no interest in doing so. More