New Country Toyota of Clifton Park

Poor Service, Horrific Sales experiences I would recommend a strong degree of caution if you are considering working with this dealership (and specifically this dealership group). I had a go I would recommend a strong degree of caution if you are considering working with this dealership (and specifically this dealership group). I had a good pre-sales and sales experience with New Country Toyota Clifton Park after staying away from their sister dealership (New Country Toyota Saratoga/Wilton; their sales staff were too aggressive and unhelpful). After my trade-in, however, New Country Toyota Clifton Park failed to complete the proper paperwork for the transaction. It took me dozen of hours over several months to correct the issue. Only after I complained directly to Toyota was my issue resolved. I have been taking my vehicles to New Country Toyota Clifton Park for over 2 years and I thought I was being taken care of. Recently, however, I have had to switch dealerships as New Country Toyota Clifton Park has failed to properly diagnose issues. Also, I am having to repeat identical repairs performed in the last 12 months as New Country Toyota Clifton Park has not been performing proper repair or maintenance procedures. More

Friendly service, great staff I usually don’t bring my vehicle back to the dealership for service, but New Country is an exception. The service people are friendly and very accomm I usually don’t bring my vehicle back to the dealership for service, but New Country is an exception. The service people are friendly and very accommodating. They don’t try to upsell you meaningless junk. They’re fast and efficient. Can’t really ask for more than that in car service. More

Great job Very very prompt service, nice and courteous staff and good understanding of vehicle problems and issues. I would recommend New Country of Toyota Clif Very very prompt service, nice and courteous staff and good understanding of vehicle problems and issues. I would recommend New Country of Toyota Clifton Park to any Toyota owner in Capital region, NY More

Great Had to have more work done than expected. Was done in a timely fashion with no problem. Was explained everything in detail. Didn’t plan on paying that Had to have more work done than expected. Was done in a timely fashion with no problem. Was explained everything in detail. Didn’t plan on paying that much but it had to be. More

Outstanding prompt service The service staff goes out of their way to make your visit as prompt and as comfortable as possible.they treat everyone as family,which makes the visi The service staff goes out of their way to make your visit as prompt and as comfortable as possible.they treat everyone as family,which makes the visit enjoyable. More

Great place The staff is wonderful, helpful. The place is so bright and clean. Great service, very pleased I came to this dearlerdhip. Recommend to everyone. The staff is wonderful, helpful. The place is so bright and clean. Great service, very pleased I came to this dearlerdhip. Recommend to everyone. Thank you, Todd Monte More

New country service equals EXCELLENCE ! New country an outstanding job of servicing and maintaining the seven Toyota vehicles in our family . The staff is professional,extremely helpful and New country an outstanding job of servicing and maintaining the seven Toyota vehicles in our family . The staff is professional,extremely helpful and knowledgeable. I would never take our vehicles any place else. THANK YOU NEW COUNTRY TOYOTA! More

service department Very organized and professional. Friendly and knowledgable. One of the best service departments I have used. Communication is key to car maintenance a Very organized and professional. Friendly and knowledgable. One of the best service departments I have used. Communication is key to car maintenance and they do it well. More

Excellent service I went in for an oil change and scheduled maintenance and was very pleased with the service that I was provided with. Everyone was very friendly and I I went in for an oil change and scheduled maintenance and was very pleased with the service that I was provided with. Everyone was very friendly and I felt very comfortable being there. More

Service Department Extremely professional, well organized and friendly service team. Excellent communication either through text messaging or face-to-face with the cust Extremely professional, well organized and friendly service team. Excellent communication either through text messaging or face-to-face with the customer. Each time I’ve brought in my 2017 Tacoma for service, the vehicle was ready ahead of the estimated time given. Clean and comfortable waiting area with free hot beverages, cold bottled water and treats from a local bakery. I am very pleased with both the sales team and the service team. I highly recommend this dealership, without hesitation! More