New Country Motor Cars
Hartford, CT
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Best people and attention from sales and service With temperatures going down, visited the dealer/service department just for air in my tires on my new car. As always, was greeted warmly by Ron Chwa With temperatures going down, visited the dealer/service department just for air in my tires on my new car. As always, was greeted warmly by Ron Chwalek who attended to my tires and checked a few other things, including topping off the windshield fluid and making sure I had no other issues or questions. Was quickly on my way. Thanks Ron. More
Express Service Excels Ron Chwalek has been taking care of my incidentals for several years. He is courteous, efficient, pleasant and knowledgeable...and fast. Always asks Ron Chwalek has been taking care of my incidentals for several years. He is courteous, efficient, pleasant and knowledgeable...and fast. Always asks about additional services that I might have ignored. More
Express Service Ron Chwalek in Express Service provides excellent service. I have been there twice in the last few months and Ron is efficient, knowledgeable, and fri Ron Chwalek in Express Service provides excellent service. I have been there twice in the last few months and Ron is efficient, knowledgeable, and friendly. More
Excellent Express Service Thank you Ron Chwalek for your excellent service on 8/16/19. Didn't have to leave my vehicle. Convenient & fast is what I like. Thank you Ron Chwalek for your excellent service on 8/16/19. Didn't have to leave my vehicle. Convenient & fast is what I like. More
Service visit Every time I go in for any type of service, Ron Chwalek takes care of me. He is always friendly, courteous and knowledgeable about what I need to have Every time I go in for any type of service, Ron Chwalek takes care of me. He is always friendly, courteous and knowledgeable about what I need to have done. He takes care of me promptly and I'm on my way in no time. I could not ask for better service. He has even recommended things to me that have made my riding experience in my car more enjoyable. It's always a pleasure to deal with him. More
Good Service Experience The work done was excellent.It took longer than expected but the waiting room ,snacks, and water were excellent.The seltzer needs to be changed to so The work done was excellent.It took longer than expected but the waiting room ,snacks, and water were excellent.The seltzer needs to be changed to soda however.Very pleasant atmosphere and it was great to look at the new vehicles More
Ron Chwalek + Express Service = Excellence personified Ron Chwalek got me in and out of New Country MB in no time flat. It literally took less than 15 minutes and I was on my way. Ron is in the Express Ser Ron Chwalek got me in and out of New Country MB in no time flat. It literally took less than 15 minutes and I was on my way. Ron is in the Express Service area and that title describes him perfectly. Ron was very courteous, he walked out to greet me before I even pulled into the service area and knew exactly how to take care of the problem I was having. Wonderful experience. Thank you Ron! More
Lies. Cheats. Incompetence. Went in for a flat. Asked for an alignment. Charged $30 more than anyone else for the alignment. Applied the incorrect VIN for the alignment (it's on Went in for a flat. Asked for an alignment. Charged $30 more than anyone else for the alignment. Applied the incorrect VIN for the alignment (it's on the printout) and concluded they couldn't do it...But still charged me for it. When another (MB) dealer pointed out their mistake, they denied culpability. The mistake was that they were doing an alignment for a vehicle with standard suspension, My cat is pneumatic suspension. They (DeStefano, Service Mgr.) told me to pack it (in so many words). Now I have to sue them. More
Friendly and thorough service from Ron Ron Chwalek is a gem. He explains things well and aims to please. I came in for a key battery replacement which he did in a snap and then even topped Ron Chwalek is a gem. He explains things well and aims to please. I came in for a key battery replacement which he did in a snap and then even topped off my windshield fluid. He always greets me with a smile and comments on how much I baby my car! Even if I didn't need anything related to my car, I'd be happy to stop by just to say hi to him! Now that is customer service! More
Ron Chwalek I just came back from a service appointment this morning and wanted to share my experience. I have had a poor experience with the Parts department at I just came back from a service appointment this morning and wanted to share my experience. I have had a poor experience with the Parts department at this dealership in the past, so I was anticipating the same today. Well it was quite different because of Ron Chwalek. When I pulled to the service door, Ron, with a cheery disposition, beckoned for me to move forward, greeted me with a smile and ask how he could help. I explained the symptoms of the problem and with no hesitation Ron went work. He knew exactly what the problem was and corrected it right there on the spot. Please let Ron know that I really appreciate his excellent service today. Thank you. More