New Country Motor Cars

Our family has bought 2 CPO Mercedes within the past 6 weeks from Don at New Country Mercedes. He was great to deal with both times. If we weren't happy, would we have gone back for a 2nd? We would hig weeks from Don at New Country Mercedes. He was great to deal with both times. If we weren't happy, would we have gone back for a 2nd? We would highly recommend this dealership. More

We just leased a 2012 MB C300 4Matic from New Country We just leased a 2012 MB C300 4Matic from New Country Mercedes in Hartford CT. It is just about a one hour drive from our home in Massachusetts, but We just leased a 2012 MB C300 4Matic from New Country Mercedes in Hartford CT. It is just about a one hour drive from our home in Massachusetts, but well worth it. I called the dealership on Tuesday and spoke with our salesman Dean and determined the specific car we were interested in leasing. Dean had the exact car ready for us when we arrived later that evening. Dean was very professional and courteous during the entire process. It was not what I had expected from a large city dealership and we were pleasantly surprised. The entire process was very streamlined and hassle-free. I had done my homework with regard to the value of my trade and the options on the new MB, so we wasted very little time arriving at a fair price for both. The deal was struck and happiness level had risen to "100%". We met with the sales manager Bob Ewing to discuss our financing and he was friendly and professional as well. He organized the deal and we finalized it a day later. Financing a new car can often be an unpleasant, but our experience was great! We arrived to pick up our new MB and it was prepped and ready to go. New Country had taken care of all the details of registration and inspections (even across state lines). Dean spent time with us to review all the options on the car and ensure that all of our questions were answered. The bottom line is that we will be back again and look forward to working with New Country in the future. Todd and Kimberly Green More

My wife and are love our new car. Everyone at the dealier were great to work with. Don sat down twice to go over all the options the car had. were great to work with. Don sat down twice to go over all the options the car had. More

Dealer made the difference for me. He made both my wife and I feel comfortable and made the difference in buying at this particular dealership and not in another. George Zevgolis and I feel comfortable and made the difference in buying at this particular dealership and not in another. George Zevgolis More

We had a great experience working with Tom and Don. They were clear, competent, and fair and we were very satisfied with the result! A professional team and a great support staff. We would definitely use were clear, competent, and fair and we were very satisfied with the result! A professional team and a great support staff. We would definitely use this dealership again. More

We are very pleased with the experience we had with New Country Mercedes and thrilled with our new C class. Don and Tom were both very helpful and supportive, and receptive to my questions throughout the Country Mercedes and thrilled with our new C class. Don and Tom were both very helpful and supportive, and receptive to my questions throughout the entire process. We were very pleased with the customer service and overall experience at New Country and highly recommend them to others. More

I have never had such incredible service. Everyone was extremely nice and went out of their way to make my experience pleasurable. I was immediately set up with a rental car. I was updated daily on the pr extremely nice and went out of their way to make my experience pleasurable. I was immediately set up with a rental car. I was updated daily on the progress of my car. They took care of ME not just my car. Allie was very friendly and Jason kept me informed. Thanks for a wonderful experience. More

Awesome Car. Great customer service at a dealership. Sales man Ray Williams helped us and guide us. I have to tell you that he was one of the best salesman we ever worked with. C300 4matic Mercedes is a Sales man Ray Williams helped us and guide us. I have to tell you that he was one of the best salesman we ever worked with. C300 4matic Mercedes is an awesome car. If you live in CT, ignore other mercedes benz dealer and go to New country mercedes. By the way you can negotiate the car's price :) More

Before I got to this dealership, I was already set on buying a smart car. I was making the trip after having gone to the smart center in Fairfield, CT. I did not find exactly what I wanted in my smart an buying a smart car. I was making the trip after having gone to the smart center in Fairfield, CT. I did not find exactly what I wanted in my smart and knew there was only one other smart center in CT; New Country Mercedes Benz. When I walked through the doors, I was immediately greeted by someone who asked how they could help. I mentioned my interest in the smart and he said he would grab someone for me. Dean came over and introduced himself to me and 3 others who came with me. We looked at 3 different smarts and compared the pricing of all of them. I wanted the Highline radio system and only one had it; the one I bought. We sat down to do all of the paperwork and Dean asked the right questions to make me feel like I was getting a deal on my trade-in. I received a fair price and was given helpful advice in regards to some modifications I had done to my previous car. This would be the first car I ever bought and I had little credit but was told I would have to wait until Monday to hear the decision, as I did not notice it was past their closing time and Dean never rushed or failed to explain anything! He even took the time to joke and tell us a personal story; what an amazing view Dean! Monday rolled around and I got a call from Dean who worked out a deal with MBF, and approved me for 0% financing and can finalize the sale on Tuesday! After finalizing everything, Dean taught me the functions of the car. He did not have an overwhelming knowledge of the smart car, but was nice because I felt he was genuinely learning with me. I was able to teach him the voice recognition feature Wilma (my smart car) offers. He sincerely listened to everything both my "entourage" and I had to say. I drove off the lot a very happy customer and look forward to one day returning for another car! I can't thank them enough for treating me no different then someone looking to buy a much more expensive car or someone much older then me (22). Thanks for helping me make the "smart" decision! More